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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.6 out of 5 stars with 4320 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the SHIELD Android TV Pro for its overall performance, speed, and streaming capabilities, highlighting its ease of use and excellent remote. Many users appreciate its 4K capabilities, AI upscaling, and suitability for gaming, as well as Dolby Vision support and storage options. The main concern appears to be its price, with a few users mentioning occasional lag, ads, and issues with the interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 204 Showing 4,061-4,080 of 4,320 reviews
  • Rated 5 out of 5 stars

    Best Streaming Device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nvidia Shield Pro is a top notch streaming device & the best. I have two Shield devices already & bought another for my girlfriend. If you want the best, go with the best & buy the Nvidia Shield Pro.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good, but ...

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Currently only used for video streaming because every game is laggy. Game streaming should only used with a cable connected.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Now with ads!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great until last update. Now it has ads that you can't get rid of. Right at the top. Crap I don't care about but Google thinks I should care about. You get Angelina Jolie, Mark Walberg, Miley Cyrus, The Rock, and a drag queen and there's nothing you can do about it. I paid $200 for good hardware and a clean UI. It was pure and awesome. Now it's just dirty and sad. Save your money and get a fire stick because your stuck with ads anyways. Sad.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Worked but...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not really as promised since not all apps were compatible.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sound sucks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok but not the best it isnt adapting to my surround sound well and its sending out distorted sounds

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great. Theres a noise on some channels though.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    No problem Nvidia

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great as always, this is my 3rd Nvidia, I am still using my first 2 but this was a gift for my 74 year old father in law. He uses it everyday and it was a very easy learning curve for him

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Need Update

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked pretty good, wish it worked with Directv stream.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Make sure it supports your streaming service.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not support Directv Stream. It will not allow you to download the app.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not great...

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unless you're buying specifically for steam, save yourself some money and just get a firestick. This devices' streaming ui is a NIGHTMARE. Again, works for gaming...kind of. But if youre thinking of buying this primarily for streaming media, look elsewhere. Just save yourself the hassle.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    $200 dollars to look at advertisements

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a phenomenal device compared to my Roku or the god awful Firestick and was an easy transition from my old western digital media player. The latest Android TV update completely ruins the clean Home screen that this device once had, now you are blasted with ads that take up half the home screen as soon as you turn it on.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    not for streaming

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy if you're going to just use it for streaming. HDR video quality is not as good as roku and other 4k streaming devices. The price makes it worse when you'll get the same streaming experience with the TIVO or Google android base devices.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Now featuring HUGE ads

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great until last Google update. Now it's an advertising spam blast. And, depending on your political views and the current state of affairs with popular media, you may be very annoyed by said advertisements. Until Nvidia or Google fix this there is little reason to pay $200. Save your money

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Lost comparison with Apple 4K

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture not as crisp as Apple 4k. Returned to store and kept Apple.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not worth the price

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not worth the money. Main reason I bought it is to stream my PC games to my living room TV with the Nvidia Stream, which is unfortunately being discontinued. It was a great value until Nvidia decided to pull support for game streaming

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nvidia SHIELD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product wasn't working correctly, now having trouble getting it fixed

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not compatible with the nvidia gaming controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt work with gaming controller. Wanted to cast from my pc.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Meh, seems abandoned

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning this because it isnt running the latest OS and seems dated. I think Nvidia has abandoned these devices. Thank you Best Buy return policy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Absolute trash

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 3.5 months, it started to fail. It would reboot on it's own, freeze videos and then proceed to throw up static screens constantly on Plex or YouTube until a hard reboot, and it would regularly unpair the remote. I've had to factory reset it 8 times since I bought it in September to get it to work correctly again, if only for a little while.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get it... The box is great for PC to TV game streaming, I guess... but for average usage, my Apple TV was a lot more trouble free and comfortable to use. I have had several issues with sound not working, which seems to be isolated to this box. It's also very picky about WiFi connections, but works good over ethernet.

    No, I would not recommend this to a friend