Customer Ratings & Reviews

Worked great initially however started crashing on me a lot while streaming shows/movies. Ran multiple troubleshooting steps and got it to work semi consistent. Last draw was Chromecast Built-in did not work with my Oculus Quest. Overall great product to streamline all streaming services (Netflix, Hulu, Disney+, etc)...when it worked.

Very slow and laggy, my older one downstairs is much better

Upscaling not that great. Geforce now and xcloud marginal up scalling.

Love nvidia shield… hate that Best Buy tried to pass off an opened item as new. This seems to be happening too often from Best Buy. Was I not supposed to notice the broken seals that were put back together with scotch tape?

Enjoyed using my SHIELD for over a year without issue until this week when they added huge scrolling home screen adverts. This is what you expect from cheap USB streaming dongles not premium $200 set top boxes. If this is not resolved in the next update I plan to sell this and avoid Nvidia for future streaming purchases.

I can't really see the difference between this and the 4k firestick.

At the moment HBO Max does not get 5.1 Audio and they say that is being worked on by one team. Amazon Prime does not get 5.1 Audio and that is being worked on by a different team. And ATMOS audio gets pauses or breaks and who knows what is going on there. The support isn't beyond silly things like switch your cables, etc... The Amazon Firestick is a far better choice if watching movies is your interest no issues with anything on that. I regret this purchase.

Works as expected. Comes with less than older models for the same price.

I was most excited for this to use with the Xbox and Playstation apps. It was incredibly sluggish and felt like very old tech. For this price, I can get a mini PC and install all the same stuff and more with more speed.

I got this mainly to run Plex client because of the wife range of audio supoort. I can playback pretty much evetything on this device.

This device does not support HULU! There is absolutely no fix. I have spent countless hours on the phone with HULU and Nvidia customer service and both companies have come to terms with and mutually agreed that their technology is incompatible with each other. To spend $200 on a device and be unable to use arguable the best live streaming TV app (HULU) on the device is beyond unacceptable. DO NOT BUY THIS PRODUCT!

It works good for what it is but it's not as user friendly as say a fire TV stick or an android box. For one thing it won't let you install simple apps like Play on TV which is not compatible with it. I would recommend android box or a fire TV over this and they are much cheaper options.

Unfortunately I have to say that my Roku looks and sounds better and app like Crunchyroll freeze all the time.

Not worth the money in the long run. We ended up returning it.

I would return this if I could. I decided to pay extra to get a premium device only for the home screen to be plastered with ads within a month of the purchase. The ads cannot be disabled and take half of the home screen, truly despicable. Some ads are also borderline explicit, so it's definitely not safe for children.

Used it for my samsung 56 tv it's kinda bulky and in the way they could of done it smaller and simple to use it looks great but to BULKY!!!

I like the Nvidia Shield Pro a lot, EXCEPT, they don't last. I am on to my second Shield in 2 years and my 3rd remote which stopped working after one month. Poor quality.

Got it for the impression that it would provide many cheap or free games that could be steam. This device was slow and it took a long time to load. You need to wait a long time for free games to become available to join multiplayer.

Unit was not new was obvious was returned defective then place right back on the store shelf. The batteries where already installed in the remote and the remote was paired I've never seen that before. But the main issue is the WiFi initially worked then stop working. Tried all the online tips / tricks WiFi would not work (connect or when connected performance bad). Yes home internet works just fine for my other 15+ devices. Returned to store, looking for an alternative to Shield.

The best streaming player there is. High quality audio and video. All subtitle types supported and just works.