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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.6 out of 5 stars with 4320 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the SHIELD Android TV Pro for its overall performance, speed, and streaming capabilities, highlighting its ease of use and excellent remote. Many users appreciate its 4K capabilities, AI upscaling, and suitability for gaming, as well as Dolby Vision support and storage options. The main concern appears to be its price, with a few users mentioning occasional lag, ads, and issues with the interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 209 Showing 4,161-4,180 of 4,320 reviews
  • Rated 1 out of 5 stars

    DO not purchase from bestbuy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    remote stopped working after a few days. Bestbuy return policy told me to go talk to the manufacture. Not to self do not purchase from best buy

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    OK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work for me returned it for refund which was easy no problem.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible. Do not buy!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apps don't update and will stop working randomly. No way to fix this and Nvidia is not smart enough to fix it in their end (Google the issue, it's been ongoing for years). Completely regret buying this and will avoid Nvidia at all costs from now on.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit was great for thenfirst few months than the remote started acring wried. Now it doesnt even work now. Would not recommend. Oh and wothout the remote you cannotnuse the unit.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too many issues.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We mainly watch Hulu live. The voice is completely out of sync. Sounds like an issue with android tv. I spent hours online trying to fix the issue. Nothing worked. Brought it back and got the 2021 Apple TV 4K. Don’t waste your time on this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Gar bage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constant issues with hdmi connection. Best buys return policy is just as bad. Highly recommend Amazon.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pathetic remote

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Somehow if this product is trying to compete with apple then its way off. Apple is flawless. The remote on this device is pathetic i have to constantly change batteries and becomes unresponsive until i remove the batteries and put it back

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ads!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was good, but latest update is horrible and fills everything with ads. 5 star without this update.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A good product turned bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nvidia removed the one feature that made this useful which was streaming from PC to the device. Now you can only stream using Geoforce now. No thanks.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 4 out of 5 stars

    Highly recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The NVIDIA Shield TV Pro is an exceptional piece of technology that redefines the home entertainment experience. With its powerful Tegra X1+ processor, it handles everything from 4K HDR streaming to high-end gaming with ease. Whether you’re using it for Netflix, YouTube, or more demanding services like Disney+ and Plex, the picture and sound quality are top-notch, with vibrant colors and sharp details. One of the standout features is its ability to stream games from your PC using NVIDIA’s GameStream or stream cloud games via GeForce NOW, providing a console-like gaming experience in the comfort of your living room. It also has support for Dolby Atmos and DTS-X, making it perfect for anyone who enjoys immersive sound in their media. The Shield TV Pro’s interface is clean, intuitive, and quick to navigate, thanks to its solid Android TV platform and regular updates from NVIDIA. Plus, with voice control via Google Assistant and compatibility with Alexa, it’s incredibly easy to integrate into a smart home setup. For those who want to take their home entertainment to the next level, the NVIDIA Shield TV Pro is an unbeatable choice that offers incredible performance, versatility, and future-proofing in one sleek, compact device. Highly recommended!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wifi chip is terrible in this machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs to be plugged into ethernet orelse it wont run well

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No apps work AT ALL except Netflix. Says I have 1000mbps streaming but when I click on an app it then says cannot connect. I will be returning this!! Very disappointing

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dead On Arrival

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heard great reviews about it and so drove to 2 Best Buy to grab one. Bought the only piece left in farmers branch Best Buy, only to learn when came home that it was dead brand new out of the box. There were not other items available for replacement.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good experience.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product and had to send it back didn't work. I will see how the second one fares. Plus the remote control to change batteries was almost impossible to open, had to go on YouTube to figure it out... no instructions.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They called it Android base...it’s not.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reviews around this product will tell you wonders and probably they are right, but how can you defend it ; when is not a 100% android base. In short: YOU WILL NOT BE ABLE TO DOWNLOAD ANY ANDROID APP YOU WANT TO INSTALL !

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pure garbage

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    buyer beware. Remote control stopped working after 2nd day. Customer support only open Monday thru Friday. I cant even get 4k stream. This device is pure garbage. If I can get 0 stars on it I would.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nvidia- Shield Android TV Pro-16GB.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no good for streamers, , get virus and can not load after first time load Spectrum again. Returned.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't work reliably.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't work with hulu or paramount plus apps reliably. Netflix and YouTube are the only video apps it will play with out multiple reboots.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Thanks nvidia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nvidia is discontinuing the service they provide for streaming games directly from your home pc. A google chromecast can perform the same with steam link.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    RETURNED IN IN 1 DAY

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GARBAGE. HIGH PRICE AND THERE IS NOTHING THAT WILL SURPRISE YOU. TOTAL PIECE OF SHIECE.

    No, I would not recommend this to a friend