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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.6 out of 5 stars with 4397 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the SHIELD Android TV Pro for its overall performance, speed, and streaming capabilities, highlighting its ease of use and excellent remote. Many users appreciate its 4K capabilities, AI upscaling, and suitability for gaming, as well as Dolby Vision support and storage options. The main concern appears to be its price, with a few users mentioning occasional lag, ads, and issues with the interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 210 Showing 4,181-4,200 of 4,397 reviews
  • Rated 5 out of 5 stars

    Best streaming box

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You want the best streaming box with great interface. This is it. I own 3 of them all work perfectly.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    jthiker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan. If I could return the NVIDIA I would, but it pass the time limit do I am stuck with it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don't fix it if it aint broke

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am going back to my firestick. Almost every app buffers anr im tired of it. My internet is fine. It worked perfectly fine with my firestick but wanted more memory

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The shield

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Navi shield is the best streaming device I have ever used, great processor and lots of memory

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a disaster of a experience, Paid for same-day shipping for a birthday, didnt receive it until the next day afternoon, was never refunded my shipping money i paid, and customer service tried to get me to drive 20miles just to talk to a manager in store for store credit even though im handicap and only order online. Just a horrible experience overall

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not smart enough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried a dozen or more setup instru tions to no avail for various reasons. Both my cell phone and the shield were on the same wifi but wouldn't talk to each other. It is over my head!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Did not work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this bcuz I heard lots of good things about it but it did not work with my yamaha receiver. Dolby atmos and vision had lots of problems and Android TV interface is horrible.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nvidia SHIELD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product wasn't working correctly, now having trouble getting it fixed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stunningly pathetic

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only works in theory. You're right to suspect a lot of lag, a lot of glitches, and TRUELY PATHETIC internet support from the Shield TV Pro. That's exactly what you'll get. NVIDIA support is P A T H E T I C! They will ask you for the genetic code of your 87th clone before they get to the "Is it plugged in" tier support you can only get from someone who knows you're out of options if you're shopping for this. Geforce Now doesn't work. Gamestream from my PC doesn't work well. This is a very expensive brick and ABSOLUTELY NOTHING ELSE.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best of 2022

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great updates, 4k HDR 60hz , more apps and gives you a true upgraded experience

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buy a basic Roku. AVOID!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save your money. I bought this hoping it would be better than my Roku, but not so much. This thing is plagued with issues. I finally removed it today. $200 up the in smoke.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    latest software RUINED it

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Shield had its own user interface but has since been replaced with Google ads that make it look more like NASCAR than TV. Wish I could return it. The UI change has completely ruined the experience.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Forced advertisements starting in June 2021.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best streaming device for several years running. As of June 2021, an update to the latest "Google TV" home screen now forces unwanted advertisements on all devices. This is a material change to the product, and Nvidia refuses to restore traditional behavior or give an option to disable the advertisements. Do not buy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not recommend this at all will not turn certain tvs on or off I have all LG and one Sony

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't jive with Google's ecosystem.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like the shield tv pro tv pro or whatever asinine trademarked product this is. When a product requires force stopping an app to get it to show up in Google home; it's not a good product. Additionally I shouldn't have restart a live stream multiple times in order to watch a live stream... Back to Google Chromecast TV (ir whatever its called) because at lwast it works.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NVIDIA - SHIELD Android TV Pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of junk! Have old one and it has been great, this new one I can't even get YOU TUBE - I keep getting NETWORK ERROR- . I tried to get help from NVidia and all they did was jerk me around, now I'm past the return date for BEST BUY. I really liked my old one, I still have it and it works fine, but Nvidia's "SUPPORT" SUCKS!!!!!!!! I mentioned in passing I couldn't get CHROME along with other apps and they made my whole complaint about not getting CHROME TOTALLY BLOWING ME OFF-TWICE!!!!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    The best for streaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is the best for streaming but when It come to games is the worst, almost every game thinks you're in a computer and ask for a keyboard and a mouse, Plus there are not for free .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great for the first night of youtube

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    then it just did not turn on the next day. It is a brick now. And yes it was in a well ventilated area. Also when streaming pc games the overlay never went away and the aspect ratio was very skewed And to add insult to injury, the stand pictured on the front of the box is not included. The box art does not say "stand not included". Is the stand free to all NVIDIA account holders? No, of course not. $20 at their website.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the hassles

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work properly. Kept shutting down my TV and causing other issues.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great except the remote sucks. Buttons stick and aren’t responsive. The actual shield is the best on the market.

    I would recommend this to a friend