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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.6 out of 5 stars with 4320 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the SHIELD Android TV Pro for its overall performance, speed, and streaming capabilities, highlighting its ease of use and excellent remote. Many users appreciate its 4K capabilities, AI upscaling, and suitability for gaming, as well as Dolby Vision support and storage options. The main concern appears to be its price, with a few users mentioning occasional lag, ads, and issues with the interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 211 Showing 4,201-4,220 of 4,320 reviews
  • Rated 1 out of 5 stars

    Still o iteem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Note the purchase date below! I still havven't reeeceived this item. 7/4/2020

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working Bestbuy wont take it back

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working Bestbuy wont take it back. It worked only for few days..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No one would help

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Called back to get price match got put on hold for 50 minutes

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nvidia shield pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture quality, faster speeds. I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice upgrade

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I won't win the gift card, but still worth reviewing this bad boy. I was looking to get rid of my TV cuz the OS stiiiiiiiiiiinks and was slow. So instead I picked this up and now it's smoooooooooth. Games are a perk, I'll slap around my doin too much, sellin, no cappin kids at fortnite every once in a while.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love my Shield TV Pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been using the Shield TV Pro for years and I love it. Will never go back to Cable. its smooth and has functions to play games as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Its pretty good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have all kinds of electronic gadgets. I have a nvidia shield pro, apple tv 4k 2021, Fire tv cube, google chromecast with google tv and a roku in the house. Nvidia shield is a great gaming device and expandable memory, but as a streaming device not that great. I have a new lg 65 4k tv and even my old tv i experienced judder or stuttering on alot of uhd movies. You van manually go to the menu and toggle match frame rate and it fixes it but you have to do it before every uhd movie. On Hd movies and shows the upscaling works pretty good. Nvidia jome screen now has suggestions and advertisements with the new software update which i dont like. Im not a huge apple phone fan and own an android but my apple tv 4k is overall the best streamer Ive had so far. Everything is smooth and fast from navigation to streaming. Even with nvidias ai upscale feature, the apple has a better picture in my opinion and a side be side comparison. Its super fast at loading everything. The home screen only has apps abd no advertisements which is awesome. My personal choices are 1. Apple tv 4k, 2. Nvidia shield, 3. google tv, 4. roku 5. Fire tv cube.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best one on the market

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great works smooth and very powerful its way better than my apple tv since buying Shield a year ago its all I use and still runs great it has way more options on apps plus it has casting.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Android TV on the market

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have now used the NVIDIA Shield TVs across all 12 of my TVs. I initially started with my main TVs (Family room and Theater)... i loved the response times, and the uber performance of the NVIDIA Shield across multiple applications. The remote is well built / designed. Manytimes if you loose your remote the application helps find it easily..

    I would recommend this to a friend
  • Cons mentioned:
    Ads

    Rated 2 out of 5 stars

    Great Streaming Box until Google ruined it w/ ads.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Good: Had it for about a year and I really really liked the Shield Pro. The AI up-scaling fixed tons of lip sync issues I was having with my TV/Receiver. Streaming apps are (mostly) great though Hulu in particular can be dodgy. Beyond that occasionally a vendor will break their app (HBO looking at you). GameStream/Steamlink are good too. The Bad: With the latest update (June '21) Google (the Shield runs Android TV) pushed banner ads onto the top quarter of the home screen. These ads may be for shows or services you don't even subscribe too also ads will not necessarily going to adhere to any parental controls either. You cannot block the ads with a home adblocker (PiHole etc). The new UI was wonky where the ad took up more room than the favorites bar where the most frequently used apps should go. I managed to load a 3rd party launcher (just like changing launcher on your android phone) which resolved the problem though I have to hope Google doesn't remove support for the 3rd party launchers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    This thing rocks.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fastest in the market. Huge improvement on the picture with the ai. I've been missing this bad boy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SHIELD PRO VS SHIELD TV???

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First! I have the shield pro. I got it for 165 so made more sense to pay that than the lower end shield tv at the same price point. The huge dilemma everone is having on these, is which ine to choose!(i also had that issue) so to help you guys choose and make up your minds! if you do not play any games or game on a casual level go for the shield TV, but if you are a big gamer and want to play pretty good games that run smoothly and also stream go for the SHIELD PRO! Again i got the shield pro becuase i paid the same price the shield tv cost so i future proofes my self and it was a great deal. GOOD LUCK!

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    Good streaming device

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with streaming apps and for streaming games from pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best streaming device period

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shield pro is the best streaming device in my opinion, the 4k upscaling and DOLBY VISION is a must have which this includes. I notice big difference 4k in animated and pc gaming streaming.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Hard to settle for less

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in need of another TV. It didn't need to be anything fancy (for the bedroom). I already have a 2015 NVIDIA shield. I decided to get a non-smart TV and a new NVIDIA shield. I couldn't be happier. I moved the old shield to the bedroom and put the new shield in the living room. Great Plex client and powerful enough to run Plex server if need be. There isn't much you can't do with NVIDIA shield. It's responsive, powerful and customizable.

    I would recommend this to a friend
  • Pros mentioned:
    Remote

    Rated 5 out of 5 stars

    The definitive streaming box

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this product on a bit of a dice roll. I’m in the Apple ecosystem but I was looking for something that was a little more versatile. This thing has everything. Plex media server capabilities? Check. Tons of streaming apps available for every conceivable service? Check. Motion activated backlit remote? You bet. Lightning fast UI? It has that too. Emulation support? It doesn’t stop. It makes my nerd heart flutter. I have never used a more complete set top box. I’m a little bit bummed at the price because I think for $149-$179 it makes more sense, but Nvidia is still the king of the enthusiast’s living room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This friggin box!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You gotta be otta your mind if you pass on this device. Having purchased quite a few "cheap tv boxes", I gotta tell you they all pale in comparison to this Mega Box. If you have a high end tv, with a sound bar system, this is for you. If you (like me) cut the cable cord and went fully IPTV, this box is for you. All those junk boxes simply didn't have the horses this beast has. If you are sick of freezes, and fearing the next blue circle, run to best buy to pick this up. The gig ethernet connection alone makes it stand out, but the sound and the upscaling is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Highly recommend the Asus

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and performance - very easy to set up. Therefore, planning to buy a couple more for the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just Buy it! Stream your home PC to any TV anywher

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally the best way to stream anything to your Tv. Maybe I say that because I've always used rokus and those are pretty limited? These shields are not limited. They have Chromecast built in and you can download any Android app that you can think of. Whether or not it'll be functional with a TV remote is a different story. I've been streaming my PC to this and I've been able to use my computer everywhere without having to lug it around. This is through the "moonlight" app. Literally a godsend and exactly why I bought this. My home PC games streamed to my mom's house or a friend's house or a hotel room TV. Almost latency free. Gaming PCs are heavy. This is way wayyyy easier to carry around. And controllers, keyboards, mice, speakers, anything Bluetooth will connect to it and will connect to my PC through moonlight without needing to change anything. Controller support while streaming my home PC from a hotel. Literally so amazing and life changing!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AI upscaling significantly improves video quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the 2017 Shield before it, I use the 2019 Shield Pro mainly for video streaming. I've found it's been a worthy upgrade for the AI upscaling alone, with a few caveats: * The 2019 Shields (including the Pro) will do AI upscaling if device resolution is set at up to 30 Hz. * Not all apps currently support AI upscaling: Of the apps I use frequently, Netflix and Prime Video support AI upscaling but HBO Now and YouTube TV don't. Even with these caveats, I'm very happy with Shield Pro and recommend it.

    I would recommend this to a friend