Main Content

Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.6 out of 5 stars with 4342 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the SHIELD Android TV Pro for its overall performance, speed, and streaming capabilities, highlighting its ease of use and excellent remote. Many users appreciate its 4K capabilities, AI upscaling, and suitability for gaming, as well as Dolby Vision support and storage options. The main concern appears to be its price, with a few users mentioning occasional lag, ads, and issues with the interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 4,342 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    These are the best

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have replaced all my fire sticks with this device. Much faster and no more strange commercials about things I talk about. tv

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Great upgrade

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't wait to purchase the new Nvidia shield Pro. Went ahead and purchased it same day it was available. The AI feature is very nice and better performance than the 2017 model which I also have in other room. Storage could use more space but would definitely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Loveit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance do unit exceeded my expectations. Picture quality is amazing. Upscaling is terrific. Couldn’t be happier with the purchase and the new remote is rockstar status

    I would recommend this to a friend
  • Pros mentioned:
    Remote

    Rated 5 out of 5 stars

    Best streaming device

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second shield. I also own the 2017 model that is now on my bedroom tv. I will buy another when I get a tv for my basement. Well worth the money. The remote is a nice upgrade. Ai up scaling is nice as well but takes some configuration.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best device for all home streaming.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased 3 of these. Two for my home and one for daughters home. They are the quintessential boxes for delivery of all things streaming (up to 4K) including all streaming services and Plex! Small, compact and powerful, they put to shame roku and other streaming devices. Fully configurable. Love this device. No ethernet cables as the WIFI connection is fast enough to support all video formats. Highly supported by the Nvidia team, routine software updates keep you at the leading edge of home tech. If you are cutting the cord to cable, get this today. If you are keeping cable, this is a great augment!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great, absolutely worth the money

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Replaced my Fire Cube and it is a lot more speedy. The AI Upscaling is definitely noticeable. I have owned it for nearly 2 years and its still working perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great with our long throw video projector!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use! Been a muli-year firestick user and had no problem transitioning over. The AI upscaling helps with our projector since we have a large room and our screen is larger than the recommended size (120 in to our 200 inch screen)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nvidia

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well the first time and still working well!!

    I would recommend this to a friend
  • Pros mentioned:
    Remote

    Rated 5 out of 5 stars

    Best media player.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best Android media player you can buy. The new redesigned remote control is really good. Also the new AI image enhancement is excellent and with Dolby Vision/Atmos, DTSX included you have all the latest sounds and video standards for your viewing pleasure.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Fast and zippy! Works great with Kodi

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my FOURTH Fire stick that just became too slow! The interface is great and its very easy to use with Kodi. I will take away 1 star for the high price and weird triangle shaped remote though. Not sure why they went with that shape as its not ergonomic or aesthetic. But at least the buttons light up with movement.

    I would recommend this to a friend
  • Pros mentioned:
    Remote, Speed

    Rated 5 out of 5 stars

    Excellent Streamer!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so much better than my Fire Stick 4K. It is really fast at loading apps. The remote, controls the volume on my Onkyo Home Theater receiver and is back lit. The 4K AI up-scaling works great and I can add storage through two 3.0 USB ports!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Get rid of that Netflix button

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding product . This thing never skips a beat. Its snappy and fast in pretty much every way. If you have an Nvidia GPU with Nvidia experience, you are able to stream games from your PC to another room. I tested a number of peripherals; xbox one s bluetooth controller, wireless keyboard and mouse, external ssd, flash drives , you name it . It handles anything you throw at it expertly. The only thing I really have to complain about is the remote. The triangular design is comfortable but also annoying at the same time. And I wish the dedicated Netflix button did not exist. Not only is it unnecessary but, its large , overly sensitive and in the worst place possible. I can't tell you how many times I mistakenly breathe on it and suddenly my program is interrupted by Netflix' splash screen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Vice President

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, expensive but woth it. Almost want to buy another one for other tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dated but UI is great and streaming is Flawless! Firestick is nothing comparable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still the best in '26

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great streaming unit for all modern apps and direct-from-device gaming

    I would recommend this to a friend
  • Pros mentioned:
    Remote, Speed

    Rated 5 out of 5 stars

    Great value for a powerful and fast box

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box is very fast. Accesses apps without incident and the remote is very user-friendly. I love the features that are available as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best TV streaming device out

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this for a week now, WAY better than a Roku. It's much snappier and integrates with my Android ecosystem. Roku has nothing on the Shield Pro. I'd recommend getting this to level up your TV streaming experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Streamer Still

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to update from my original Nvidia Shield from 2015. Works great and the addition of the Dolby Vision and the upscaling was an added feature. I am totaly satisfied with the performance of this unit. The only downside is Nvidia removed the IR on the unit which I wish they would put back. Shipping from Best Buy was in two days! Great job BB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Android TV Box on the Market!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The NVIDIA Shield is probably the best high end Android TV box available. This is the newest version available as of the writing of this review, and it does not disappoint. I use it primarily with Plex and Kodi to play from my existing media library. Plenty of disk space to store library for Kodi metadata. You can even serve Plex from it if you'd like, although as I already have a dedicated Plex server I haven't tried that myself. It passes through all audio formats to a dedicated receiver if you have one as I do. And of course, the library of approved apps on the Google Play store is the biggest around. Not to mention that you can sideload any app you need to if it's not in the Play store for some reason. Storage is of course expandable through USB, and a built in 1G NIC is a must for the serious streamer. A

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    One of the best purchases I've made so far.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a small device, this is a very good streaming device, able to get all my streaming services that I currently subscribe to as well as some limitations to the games that I play. I was able to connect a bluetooth keyboard and mouse, later switched to a trackball which allowed me to play. This pretty much streams all the main services (Amazon Prime, Youtube, Roku, AppleTV, Hulu).

    I would recommend this to a friend
Sponsored