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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.6 out of 5 stars with 4393 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the SHIELD Android TV Pro for its overall performance, speed, and streaming capabilities, highlighting its ease of use and excellent remote. Many users appreciate its 4K capabilities, AI upscaling, and suitability for gaming, as well as Dolby Vision support and storage options. The main concern appears to be its price, with a few users mentioning occasional lag, ads, and issues with the interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 4,393 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nvida Shield

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We noticed a significant improvement in the overall performance of our home theater system when we switched our streaming from the tv to this Nvidia Shield. Very happy with this purchase. Expensive but worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Remote, Speed

    Rated 1 out of 5 stars

    I'm being overrun by bugs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    UPDATE: I continue to have problems with the Shield and Nvidia continues to issue patches, but the patches often bring about new bugs. This product was launched too early. Initially, I couldn't transfer files to the Shield from a computer, that has now been fixed. Since I bought the Shield, I haven't been able try Dolby Vision (DV) HDR on my Vizio TV. Nvidia has been working on a patch for that for weeks. A few days ago they released it. Now I have the option for Dolby Vision, but it results in wildly over-saturated colors (skin tones look garishly orange and fuchsia). The only way to fix this is to disable expanded color and run the Shield at 23.9Hz instead of 59.9 Hz, but this results in a choppy and clunky UI experience, one worse than the built-in UI of my TV. Dolby Vision is the main reason I was waiting for a Shield update, and ultimately why I bought the 2019 edition. However, if this DV issue can't be fixed before my return window, I'll be forced to take it back. The most expensive streaming device on the market shouldn't have all these issues. If you want the best streaming experience for your 4k HDR TV and: 1) You don’t want an Apple TV 4k. 2) You don’t need to run a Plex Server. 3) Cost is no object. Then this is, unequivocally the streaming box to get. No question. What makes it great? - It supports Dolby Vision: still a rarity in most streaming boxes (Apple TV 4k does support it) - Unique form factor: it’s a little cyclinder that easily hides behind your TV, it makes almost no noise. - It is FAST. If you think “my TV’s apps are just fine”, don’t use this. You’ll realize just how laggy that LG/Sony/Samsung/Vizio OS really is! - It has the best remote of any streamer: it lights up, it’s ergonomic, and it’s not the Apple TV remote. (which is one of the worst in the industry) - It has a gigabit Ethernet port. (the Ethernet ports built into most TVs are only a tenth as fast) - It has fast, AC WiFi if you don’t want to run a cable - It also acts like a Chromecast Ultra, so you can cast from many Android apps, the Chrome browser, and even iOS apps. - It has a microSD slot for your own, local media. (if you want to hook up a hard drive, you’ll need to shell out $50 more for the “Pro” version though) The Apple TV 4k is better if: - You purchased lots of content on iTunes - You want to watch Apple TV+ (there isn’t an app for the Shield, but that may change) - You don’t like “tinkering” with settings, at all, ever. If you need to run a Plex server (or need to hookup USB drives): - Get the Pro version. It’s an extremely competent and extremely cheap way to serve up Plex to other devices. Why am I only giving it 1 star? - Nvidia is still working out lots of kinks - CEC does not work properly (won't turn off Vizio TV) - Dolby Vision HDR doesn’t work with Vizio TVs (which is what I have) - SMB is broken: which means I can’t transfer files from my computer to the Shield - Many users are having problems installing the Disney+ app - Google Home thinks I have two Shields and therefore refuses to turn mine on or off with a voice command. No matter how many times I delete and re-add it, it will say either “I don’t know which Shield device to turn on/off” or “the Nvidia Shield is currently unavailable”. It gives the 2nd command when my Shield is powered up and I’m staring at the screen…

    No, I would not recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    Perfect android box device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originalky I had the chromecast 4k. this is leagues above it and does a great job handling all of my streaming formats

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    Best Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best device you can use for streaming and gaming. It is quick and responsive. If you lay it down it is just a little bigger than a deck of cards. It has all the ports you will need for additional space and functions.

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    Shield tv

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best streaming and game box on the market cant go wrong

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    sleek and killer fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very fast and very dependable unit.love the look of it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I bought 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing. I built my own media server using this So easy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Streaming Device I've owned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Nvidia Sheild Pro and couldnt be happier with the performance. Worth every penny for the different ways you can use the device. The AI upscaling feature is so good that my wife even notices the difference.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    You won't regret buying this!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice box for streaming! Easy to set up and use! Quality product.

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    Great Streaming and Gaming Device

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome streaming and gaming device all in one. Easy to set up. All setups were either done using my Android phone or easily on the screen. Everything like Wi-Fi passwords and google sign in were transferred from my phone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Android box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best android box on the market. Would recommend to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NVIDIA

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and responsive definitely worth it i would definitely recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product, few imperfections

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My biggest negatives are glitches when you come back to the interface after leaving it (switching inputs), it appears it almost forgets it has internet connection. I have to reboot it too much. The other negative is the remote, the remote is essentially a Netflix ad. Your hand always accidentally presses the Netflix button, which I am certan is by design. The big positive is being to handle all audio types

    I would recommend this to a friend
  • Pros mentioned:
    Remote, Streaming

    Rated 5 out of 5 stars

    Get it!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nvidia Shield is the king of streamers! I had a some video content that was coming across choppy with some other steaming devices, have yet to have a problem with the Shield. The backlit remote is a welcomed addition too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you’re serious about streaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best streaming device. Period, end of story. I use it with Plex and it handles everything I throw at it with ease. Both 4K and 1080, and every audio codec commonly used via direct play. One word of advice: this doesn’t come with an HDMI cable. Don’t mess around with any standard high-speed HDMI cable you have laying around. Invest in a high quality certified 8K 48Gbps HDMI cable and you won’t regret it. I had bad “handshake” issues using 3 different high-speed cables I had in my collection, and nearly gave up and returned it. A good cable resolved all my issues.

    I would recommend this to a friend
  • Pros mentioned:
    Remote, Speed

    Rated 5 out of 5 stars

    Great value for a powerful and fast box

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box is very fast. Accesses apps without incident and the remote is very user-friendly. I love the features that are available as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really and highly recommend and thank you so much

    I would recommend this to a friend
  • Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Great for streaming media and games!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to use the built in apps for Youtube and Plex and the like, but my TV was soooo laggy and the menus were awful to navigate. The nvidia shield has a much nicer and smooth interface, and with moonlight I can play games streaming from my PC in high quality with no lag all the way downstairs in my living room! The only two problems I have with it right now is that they've put an ad banner on the top of the main page, which is annoying, and also that the Amazon prime video app doesn't seem to work right sometimes, but I think that might be Amazon's fault.

    I would recommend this to a friend
  • Pros mentioned:
    Remote

    Rated 5 out of 5 stars

    Best streaming device!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a big Nvidia Shield fan, so you can trust my review, I bought expecting the best device or Ultimate Device, it probably is the best overall, but I don't care for it, I ended up with an Amazon Fire TV Cube 2nd gen, the differences in those are, the Shield can and will play the biggest or bigger 4K Files out there, like what you get using Real Debrid and other services with Cyberflix and other apps, and the big Remux 4K files on Emby & Plex servers. as long as you have a 100 speed or faster internet connection. The Dolby Atmos is excellent, the Video Upscaling which works on most but not all things is awesome and unmatched by any other device, the new Remote is great. if your a big gamer with an expensive 4K Tv and sound setup, spend the money and get one, if your an average streamer, get a 4K FS or the Cube when it's on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Remote, Speed

    Rated 5 out of 5 stars

    The fastest newest 4K tv companion

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The NVIDIA Pro Shield is a fine piece of hardware, the tegra processor and built in graphics chip make for a great NVIDIA NOW experience. The most capable 4K TV companion for HDR streaming and HD gameplay. The backlit remote is wonderful.

    I would recommend this to a friend