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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.6 out of 5 stars with 4299 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the SHIELD Android TV Pro for its overall performance, speed, and streaming capabilities, highlighting its ease of use and excellent remote. Many users appreciate its 4K capabilities, AI upscaling, and suitability for gaming, as well as Dolby Vision support and storage options. The main concern appears to be its price, with a few users mentioning occasional lag, ads, and issues with the interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 4,299 reviews
  • Pros mentioned:
    Overall performance, Streaming

    Rated 5 out of 5 stars

    Hooked on the Shield

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a cord cutter and these nvdia's are the best. This is my 2nd 2019 box I bought. The A.I. upgrade is great. Will let the kids use the 2017 model witch still works great. Very powerful boxes. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Remote, Speed

    Rated 5 out of 5 stars

    Excellent streaming media player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just upgraded to the Shield from my original FireTV and FireTV Cube. More internal storage. Much faster processor. No lags with opening and running apps. Backlit remote is a nice feature. Very happy so far. Highly recommended.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    The best Streaming device.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the shield. I was having issues streaming 4k from plex through my roku device. Got the Shield, solved it instantly. The current plex server is an 10 year old laptop that's having issues keeping up with 4k as well. the Plex Media server on the shield hasn't had an issue with those movies. Its based on android, if you're big into youtube, I don't think you should have to worry about losing the app anytime soon. Some of the UI can have a bit of a learning curve. I'm not one that constantly has to change the layout once its set I'm good. A bit more pricy than other streaming options, but I feel its a much better streaming device.

    I would recommend this to a friend
  • Pros mentioned:
    Streaming
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Best there is.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best streaming box on the market. It might be a little pricey but you will not regret the purchase. I have two of them and love them both. Have recommended to ALL my friends.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product lighting speed easy to use been using firestick this is way better hands down would recommend to everyone for gift wont be disappointed. Remote easy to use perferct for seitch ftom fyire stick

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Possibly the best android box

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple to use. Has powerful internals that you can even play video games on. Portable, so you can take it pretty much anywhere. I love this thing! The price is high but the quality is worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Remote, Speed

    Rated 5 out of 5 stars

    Exceeded Expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. So much faster than my Android TV that's built in. Plex server was easy to set up. Comfortable remote. Huge jump in quality from my old Roku.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Andriod tv

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great for people who like to stream alot. Has plenty of storage and the ai upscaling is great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote

    Rated 5 out of 5 stars

    See ya later Apple TV!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is more plain than the Apple TV, but it has everything we need. It's also a bit simpler to use, and with an excellent, more traditional remote. I haven't gamed on it yet, but it looks promising.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best streaming device to get everything is great about it fast and picture quality is out of this world its up there in price but worth it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Nvidia

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use , fast system , you save money on streaming.

    I would recommend this to a friend
  • Pros mentioned:
    Remote

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Plenty of storage. Remote is easy to work and keys are back lit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For streaming content perfect, for gaming you might wanna get a console

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth what paid.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the premium cost. Intuitive remote. Easy to connect and setup. Easy to add apps and streaming services. Keeps track of last shows watched and on what streaming service. Provides recommendations of shows to watch, by streaming service. You can easily reorder streaming apps from most watched to least. You can easily customize you home page to meet your needs.

    I would recommend this to a friend
  • Pros mentioned:
    Remote, Streaming

    Rated 4 out of 5 stars

    Product was DOA

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st one I got through Best buy.com. Got a refund and bought another one that work fine. It is a nice streaming box, but I had to take a star away for the DOA. Find your remote feature is cool. But you need to download an app on your phone and make sure it is enabled. Lost one remote already.

    I would recommend this to a friend
  • Pros mentioned:
    Remote
    Cons mentioned:
    Interface

    Rated 5 out of 5 stars

    Good Product - great performance & value.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unlike the cheap under-powered Android appliances, this one is not klunky or laggy. The remote control is well thought out and everything works as it should.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just purchased but am enjoying it so far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying this box so far. Upgraded to Android 11 and haven't had any issues so far. The operating system is snappy and easy to use. Ads are there on the home screen but aren't annoying as most people make them out to be. Build quality is great as well as the picture quality! Just purchased this device but am definitely enjoying it as you can do so many more things compared to an Apple TV. Nvidia shield you can sideload apps while on Apple TV you cannot. Highly recommend this item!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Product for streaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product no complaints. Works faster than a fire cube.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart streaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this for allmour streaming needs. Great addition to any tv. Apps seem to work better on this than my smart tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2019 but still strong

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is it becoming outdated? Yes. However, it remains a strong contender among home streaming devices. Although it operates on Android TV (Google's earlier version of TV experiences), it's still impressive. NVIDIA will continue to provide updates, with the latest in January 2025. Its wired networking capability gives it an advantage over other streaming devices, and its compatibility with Steam Link and XBOX cloud gaming is an added bonus for enthusiasts. In summary, it's a worthwhile choice for anyone who enjoys digital media and desires a device robust enough to manage just about anything.

    I would recommend this to a friend