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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.6 out of 5 stars with 4393 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the SHIELD Android TV Pro for its overall performance, speed, and streaming capabilities, highlighting its ease of use and excellent remote. Many users appreciate its 4K capabilities, AI upscaling, and suitability for gaming, as well as Dolby Vision support and storage options. The main concern appears to be its price, with a few users mentioning occasional lag, ads, and issues with the interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 4,393 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best 4k video companion

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have if you have a 4k TV. With streaming services having so many titles to choose from there is a surprising lack of 4k content, but this can help fill that gap with its upscaling capability. Not the biggest fan of nvidia as a company, but you just can’t deny that they are the leader in graphics and AI right now. On top of the excellent picture, it’s also just miles beyond everything else performance wise. No more lagging and glitching TV interfaces.

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    Awesome little machine!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love thing thing so much! It's a beast of a streaming machine. A must have for Plex users. Haven't really taken advantage of the gaming but I'm sure it's great.

    I would recommend this to a friend
  • Pros mentioned:
    Remote, Speed

    Rated 5 out of 5 stars

    Excellent streaming media player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just upgraded to the Shield from my original FireTV and FireTV Cube. More internal storage. Much faster processor. No lags with opening and running apps. Backlit remote is a nice feature. Very happy so far. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upscaling is great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, responsive, nice interface. No issues streaming 4k videos and playing games. Upscaling is unbelievable, absolutely worth it, definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Streaming

    Rated 5 out of 5 stars

    Hooked on the Shield

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a cord cutter and these nvdia's are the best. This is my 2nd 2019 box I bought. The A.I. upgrade is great. Will let the kids use the 2017 model witch still works great. Very powerful boxes. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Remote

    Rated 5 out of 5 stars

    It's NVidia, you can't go wrong there

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This box is awesome!! And I absolutely love the DVR capability. I do wish the stand (pictured) came with it, but I just use it flat. The ability to use SEVERAL different streaming apps is great. The remote is super user friendly (one complaint below) and the batteries last a long time. The round scroll button is nice and easy to control. Highly recommend!! The only "complaint" I have with it is the quick access Netflix button. I don't use Netflix for this and when adjusting the volume I have accidentally hit the Netflix button. I wish the Netflix button was not near the volume buttons, but it's not enough of an aggravation to rate any less than 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best streaming device you can get. Sometimes it will get an error when you turn it on but you just have to unplug it and plug it back in. Doesn't happen often. But it is lag free and seemless. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great with our long throw video projector!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use! Been a muli-year firestick user and had no problem transitioning over. The AI upscaling helps with our projector since we have a large room and our screen is larger than the recommended size (120 in to our 200 inch screen)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shield pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Using it for streaming movies and playing crimson desert through their GeForce now subscription.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and easy to used and it was on sale too

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product lighting speed easy to use been using firestick this is way better hands down would recommend to everyone for gift wont be disappointed. Remote easy to use perferct for seitch ftom fyire stick

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Possibly the best android box

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple to use. Has powerful internals that you can even play video games on. Portable, so you can take it pretty much anywhere. I love this thing! The price is high but the quality is worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Streaming
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Best there is.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best streaming box on the market. It might be a little pricey but you will not regret the purchase. I have two of them and love them both. Have recommended to ALL my friends.

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    Nvidia shield pro is great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nvidia shield pro is a very nice streaming device, moved up from the fire stick and glad I did, almost all the buffering issues the firestick had is gone, the set up is pretty tricky, very glad I started out with learning how to side load apps on the fire stick, that gave me a foundation for understanding how the streaming devices work, it would be nice if someone published a Nvidia shield pro for dummies book. The only issue I have is the remote, it has a Netflix button on it right below the turn down the sound button it seems to be right where you grab the remote to pick it up and almost always touch it and you go to the Netflix, very poor location for that button.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote

    Rated 5 out of 5 stars

    See ya later Apple TV!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is more plain than the Apple TV, but it has everything we need. It's also a bit simpler to use, and with an excellent, more traditional remote. I haven't gamed on it yet, but it looks promising.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    The best Streaming device.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the shield. I was having issues streaming 4k from plex through my roku device. Got the Shield, solved it instantly. The current plex server is an 10 year old laptop that's having issues keeping up with 4k as well. the Plex Media server on the shield hasn't had an issue with those movies. Its based on android, if you're big into youtube, I don't think you should have to worry about losing the app anytime soon. Some of the UI can have a bit of a learning curve. I'm not one that constantly has to change the layout once its set I'm good. A bit more pricy than other streaming options, but I feel its a much better streaming device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best streaming box!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best streaming box on the market! The cheaper alternatives “get the job done” but this never skips a beat!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great streaming box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy to setup and get going. Picture and sound are great. I was easily able to download apps to it to get my movie apps up and running really easy.

    I would recommend this to a friend
  • Pros mentioned:
    Remote, Streaming

    Rated 4 out of 5 stars

    Product was DOA

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st one I got through Best buy.com. Got a refund and bought another one that work fine. It is a nice streaming box, but I had to take a star away for the DOA. Find your remote feature is cool. But you need to download an app on your phone and make sure it is enabled. Lost one remote already.

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 4 out of 5 stars

    Still the best TV box on the market.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had my Shield for almost 3 years and it's still running fairly well. The hardware is definitely starting to show its age, but it's still the obvious top contender when it comes to Android TV boxes. On top of all my streaming apps, I have mine set up with RetroArch for retro gaming and it emulates games well up to the PS1 era. That on top of being able to sideload makes this an obvious choice for people serious about a quality streaming box experience. I wish they hadn't added ads to the home screen, but it doesn't make me recommend another box over this one.

    I would recommend this to a friend