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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.6 out of 5 stars with 4393 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the SHIELD Android TV Pro for its overall performance, speed, and streaming capabilities, highlighting its ease of use and excellent remote. Many users appreciate its 4K capabilities, AI upscaling, and suitability for gaming, as well as Dolby Vision support and storage options. The main concern appears to be its price, with a few users mentioning occasional lag, ads, and issues with the interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 4,393 reviews
  • Pros mentioned:
    Streaming

    Rated 4 out of 5 stars

    Still the best TV box on the market.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had my Shield for almost 3 years and it's still running fairly well. The hardware is definitely starting to show its age, but it's still the obvious top contender when it comes to Android TV boxes. On top of all my streaming apps, I have mine set up with RetroArch for retro gaming and it emulates games well up to the PS1 era. That on top of being able to sideload makes this an obvious choice for people serious about a quality streaming box experience. I wish they hadn't added ads to the home screen, but it doesn't make me recommend another box over this one.

    I would recommend this to a friend
  • Pros mentioned:
    Remote, Speed

    Rated 5 out of 5 stars

    Exceeded Expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. So much faster than my Android TV that's built in. Plex server was easy to set up. Comfortable remote. Huge jump in quality from my old Roku.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for TV in 2026

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was in stock at bestbuy and I am still am it was. The streaming device is powerful and has had no lag. I’m enjoying the apps available with the play store. Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best TV streaming device out

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this for a week now, WAY better than a Roku. It's much snappier and integrates with my Android ecosystem. Roku has nothing on the Shield Pro. I'd recommend getting this to level up your TV streaming experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best mainstream streaming device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best streaming device if you want lossless audio playback without a bunch of extra steps or headaches.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Best Android Tv machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best android tv machine. Seems to have everything. A little expensive but has all the options you could want. Fastest tv box I have used and I have had 8 different options. Easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Console for Cyberpunk - 4k Upscaling is Real

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are in the market for a new Smart 4k Television -OR- a Streaming Device this should be your solution. Television solutions quickly get antiquated software and suffer from packet loss even with a wired ethernet connection. Chromecasts, Firesticks, Rokus, Apple TVs they all cannot hold a candle to the QUALITY and VALUE the NVIDIA SHIELD delivers. It is a Top-Tier streaming device that provides a visible 4k upscale experience to compatible content. It allows you to play retro game systems including gamecube flawlessly. The built-in network mappable storage and plex server support will have you master of your digital archive in no time. This is the greatest streaming device you can get.

    I would recommend this to a friend
  • Pros mentioned:
    Remote

    Rated 5 out of 5 stars

    A great purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The is a great device.. super fast simple setup. The upscaled video is awesome. No more waiting on an app to load. The remote is awesome and you can easily connect a PS4 remote to use the gaming options.

    I would recommend this to a friend
  • Pros mentioned:
    Remote

    Rated 5 out of 5 stars

    Solid Streamer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 of the older model and I got this one to go with my new LG big screen and sound bar because this model supports Dolby Atmos. Setup is easy and I like being able to control the TV, Soundbar and Shield TV all from one remote. The remote is a nice upgrade from the old style, using buttons for sound instead of the touch slide, motion activated back lit, etc.. and I will replace the remotes from my older Shields with this new remote when it is available for individual purchase. I primarily use my Shield TV to stream recorded TV from my PLEX server, HDHomerun for Live TV, Netflix and Amazon Prime Video. I find extra value from the large available game library with Shield TV, when entertaining we like to play games like You Don't Know Jack.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    SHIELD AI upscaling to 4K RULES!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AI video upscaling to 4K is OUTSTANDING! I was prepared to give up my streaming cable service because it only offers up to 1080p. The NVIDIA Shield changed that. I am massively impressed with what it can do. Additionally it is very quick and responsive to input. Only knock is that it is a little pricey (in my opinion worth it) and a little to light. Make sure that your HDMI cable is not to thick because it will be difficult to get it to stay down.

    I would recommend this to a friend
  • Pros mentioned:
    Remote, Speed

    Rated 5 out of 5 stars

    Better than Apple TV 4K

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better than my Apple TV 4K. Better remote than Apple, faster, and Android TV in general is just the better OS. The 4K video upscaling is top notch. You want this if you have a 4K TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing 4K streaming

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great streaming device. I use it to stream mostly video content. 4K AI upscaling works great and Dolby vision content looks incredible. I would not consider another streaming device.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best streaming device to get everything is great about it fast and picture quality is out of this world its up there in price but worth it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just purchased but am enjoying it so far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying this box so far. Upgraded to Android 11 and haven't had any issues so far. The operating system is snappy and easy to use. Ads are there on the home screen but aren't annoying as most people make them out to be. Build quality is great as well as the picture quality! Just purchased this device but am definitely enjoying it as you can do so many more things compared to an Apple TV. Nvidia shield you can sideload apps while on Apple TV you cannot. Highly recommend this item!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nvidia shield pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product and I got rid of Apple TV !!!! Just the overall experience is great from the video and audio

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential to maximize viewing experience.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying the NVIDIA Shield TV Pro was one of the best decisions I have made. I was skeptical if I needed it given my TV's built in Smart TV functionality. However, this box has brought my 4k TV to life. Not only is it extremely responsive and pleasurable to use, the AI upscaling is far better than any I have seen before. Watching upscaled 1080p content just looks beautiful on my 4K TV, and I no longer feel like I constantly have to hunt down 4K versions of everything. The AI upscaling alone has made it worth the purchase. Everything else feels like a cherry on top. The box is sleek, visually appealing, and discrete. I would never go without this device on my 4K TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    NVidia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nvidia!! Nothing more to say!!! Quality, performance and ease of use!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Envida shield pro

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best box best streaming platform in the world. You don't need to go buy anything else.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best Android streaming box you can buy. You can stream just about anything you want with the best quality from Dolby Atmos and Vision. It's super fast with no lag at all. Totally recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed
    Best Buy Employee

    Rated 5 out of 5 stars

    Gets the job done

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Got rid of my fire stick and i can tell the difference of the device speed and perfomance worth every dollars

    I would recommend this to a friend