Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.6 out of 5 stars with 4299 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the SHIELD Android TV Pro for its overall performance, speed, and streaming capabilities, highlighting its ease of use and excellent remote. Many users appreciate its 4K capabilities, AI upscaling, and suitability for gaming, as well as Dolby Vision support and storage options. The main concern appears to be its price, with a few users mentioning occasional lag, ads, and issues with the interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 4,299 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Apple TV killer

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I have been die hard Apple cult members for a long time. We like the idea of keeping everything on the same ecosystem. It just works good when everything is made by the same manufacturer. After about a year of my business partner telling me I need to switch from Apple TV’s to Nvidia Shields I gave in and bought one. Over the past two years they’ve become our go to. I’ve bought 4 for myself and even have my parents on them now too. We love being able access apps like Kodi on a streaming box that actually outperforms an Apple TV.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing android box

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome box bought from an awesome retailer been with best buy for years from pc parts to consoles love this place and now nvidia shield 4k top notch

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    It's insane. AI is night and day 8seriesnanocell65

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had it long enough to even sort of get a grasp on it, but I can say across the board, the "GUI", 'stock' for my 2019 65" 8600pua? it makes it look like... well what it is generally 1080p. With the shield it's 2k. I don't believe in calling "4k" 4k until 8k is the norm and then it can be 4k. I don't get why there's the exception/alteration when 4k hits the big time. But anyways. You touch the power button and it's on before you can say one word. Complete menu. I'll update after I magisk and plex it but don't get the tube or 8gb version. It sucks spending 250 for the controller and shield when I just bought a 900$ tv after-tax when I feel it should have (tv) performed this way from the start.

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    Great addition to any TV.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to any television. It adds gaming and streaming in one small package.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nvidia Shield tv pro

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get it! dont think about it just get it! Replaced my roku box and i havent looked back since. Watch some youtube videos to see just how much you can do with it. There are soo many things you can do with this that I cant even fit it all into this review.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Remote

    Rated 5 out of 5 stars

    Game changer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the old shield the new one is Bette. But the remote to the new one is a game changer. And it is nice to have the better quality picture

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best streaming device by far!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using the apple tv products for years and this thing blows them away. Yeah, it might be a little older of a product but its 100% worth buying in 2025, hands down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this one period.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4K , Dolby Atmos, AI upscaling , butter smooth interface , high end NVIDIA GPU, GEFORCE game streaming beats all competition hands down ,Including Apple TV , yes bit pricey , but this one makes you feel good about the investment , just go and get it if you have the budget , one final thing did I forget to mention the remote ? That Toblerone chocolate bar looking highly efficient remote , yes again don’t even think twice just get it , and don’t buy in $50 android boxes on amazon they are not worth it , how do I know ? Personal experience!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best products I have ever bought, every time its turned on it works with no issues, from movies sporting events or anything inbetween this product works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Stream everything, play PC games on high settings

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a high speed internet connection and like to game as well as stream movies and shows, I recommend this. There is an extensive library of Steam and other PC game provider services available on it. You have to digitally own the game and have the GForce Now service, which is currently $5 per month. Check GForce Now to see what games are compatible. This machine is great, the user interface is very easy to use and it manages updates well. A big benefit is having all movie streaming services on one platform since Nvidia seems to be neutral territory and having them all work flawlessly. My PS4 hasn't gotten much attention since I bought this!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent Device at a high price

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the Shield tube to the Pro version after 2 years. The Pro version is definitely worth the price premium over the tube. I mostly use the Shield pro for PLEX and it handles everything beautifully. Zero complaints other than the very high price, but for PLEX users this is the best option I have used

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    A remarkable device that OTHER companies hurt

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an Android box, it's almost peerless. Great for videos, emulation, all forms of Android gaming. But it's high hook is Geforce Now, and that took a MASSIVE BLOW when more then half of the companies out there bailed on the initiative. Most of the games you probably already own on Steam are now no longer available, including DOOM, Diablo, and Call of Duty. There's still plenty left, it's not like you can't use the service, but it's far from a complete list of PC games. When it does work it's great, assuming you paid the $5 a month. Don't bother with the Free membership, I waited for over 5 HOURS to try a single game before I was forced to give up, having spent 1 solid hour at #2 in the cue. It's still a great box, and if you're not into the service, then it's flawless... accept for the high price and low availability. I give it a 4 out of 5, just because of the hassles that are involved with owning on.

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    Buy this instead of a fire stick

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device if your streaming netflix,hulu, disney plus also great for gaming way better than the fire stick

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed
    Best Buy Employee

    Rated 5 out of 5 stars

    Gets the job done

    |
    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got rid of my fire stick and i can tell the difference of the device speed and perfomance worth every dollars

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    super fast

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have told everyone I know to get one of these its super fast AND EASY TO USE. MY ONLY COMPLAINT IS IF YOU DONT BACK ALL THE WAY OUT OF KODI ALL YOUR RESPOSITORYS WILL BE GONE SO BACK THEM UP

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best streamer. Period.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fully capable of being fully customizable, this is the most powerful streaming device anyone can ask for. despite having (potential) issues competing with their own product (costing $50 less) this is far and away the best at what it does. The 'upgrade' from the $150 version is worth it in every way, except maybe how much louder it runs. Easily missed when streaming, though, so I don't dock it for that. I hate the 'Netflix' button, but thankfully that's customizable with a 3rd party app. So much so that you can have multiple clicks do different things (short press/long press etc).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The ultimate streaming device

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went through two of these because the 1st one bricked itself overnight(it's first night) with an update gone wrong. BB happily let me exchange it. From there on it's been great. I originally got it because I needed something I could use with my received to stream to a 4K projector 20+ feet on the other side of the room. I tried many other devices but they couldn't complete the handshakes. This has been perfect and I also use it with our LG C9 to watch HBO Max movies in 4K/DV. There's a lot of other things you can do with these but that's all we needed it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great streaming box.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man, I love this thing! Great 4k streaming and Google TV integration. Nvidia really nailed it with the shield pro. Access to the Google play store for all the best games and streaming apps. Add a game controller and download games directly from Nvidia. I've added a external hard drive for more storage, like photos, games, and movies. Couldn't have made a better decision to buy this.

    I would recommend this to a friend
  • Pros mentioned:
    Remote

    Rated 5 out of 5 stars

    Best Streaming Device Out There

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays everything. Super responsive. New remote is great. Owned the 2017 non-pro model, and I am happy they included Dolby Vision with this model. Still waiting on fix for color content switching.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Awesome streaming box

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If youre looking for a streaming media center this is it. Fast and easy to use. I run Kodi, Amazon and Netflix on it and couldnt be happier. Also very fun to game on

    I would recommend this to a friend