4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.6 out of 5 stars with 4393 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the SHIELD Android TV Pro for its overall performance, speed, and streaming capabilities, highlighting its ease of use and excellent remote. Many users appreciate its 4K capabilities, AI upscaling, and suitability for gaming, as well as Dolby Vision support and storage options. The main concern appears to be its price, with a few users mentioning occasional lag, ads, and issues with the interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 4,393 reviews
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    Fire TV killer

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my shield pro. It is (for now) the only streaming device I recommend. Unless you want to utilize AirPlay then you get an Apple TV. But for all my streaming needs I now just use this. I stopped using my Fire TV products. They were always so slow.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best products I have ever bought, every time its turned on it works with no issues, from movies sporting events or anything inbetween this product works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Remote

    Rated 5 out of 5 stars

    Don't settle for anything less

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boots up incredibly fast compared to my old Mibox. love how the remote lights up any time you pick it up, and the remote locator is priceless. Has all the audio and video customization options anyone could ever want out of an Android TV box. Initial setup was a breeze. haven't tried playing games on it yet. 4k Streaming looks perfect, and the Dolby Atmos always has me looking around for where that sound just came from. To wrap up, this bad boy is worth every penny, and Best Buy had it here pretty quick.

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    Best Streaming Device

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device. Not only can I stream all my shows, but it plays awesome games as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best streaming device by far!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using the apple tv products for years and this thing blows them away. Yeah, it might be a little older of a product but its 100% worth buying in 2025, hands down.

    I would recommend this to a friend
  • Pros mentioned:
    Streaming
    Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Best streaming set top box

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best streaming device. No lags abd can stream games. It is a great plex player and server. Only thing missing is apple tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Blows Roku Ultra away - 4k, Dolby Vision/Atmos

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better in all ways other than the UI of Roku Ultra 2019. More codecs supported. Supports Dolby Vision (Roku does not). Sound quality seems better even though they are speced the same. If you only have a soundbar you may not notice the difference. With a full stereo and discrete Atmos speakers it sounds awesome. (Still not as good as Bluray though.) Faster to load all apps. Supports all Android TV apps so you can search the web for TV shows. Only downside is the weird triangle remote and button placement. Took away one star for this. Easy to set up and works great. Very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best streaming device I've ever used!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for and for 200.00 you get it all. The AI upscaling is amazing. Way better than other devices I've used that have upscaling. Easy to setup whether you're a beginner or advanced user. The Shield TV Pro has a sleek design. Its small and can be placed anywhere. There are a few different mounts Ive seen thatll let you mount it almost anywhere. Nvidia also makes a stand to mount it vertically. The remotes shape fits comfortably in your hand. Storage can easily be expanded if needed. Have yet to find any cons.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Second Time Around

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second purchase of the NVIDIA-SHIELD. The first one (bought just 2 weeks earlier) just stopped working all of a sudden. So, I was quite skeptical with this one. There must have been a defect with the first one, because my experience with #2 is totally different. It has definitely proven it's worth in usability. We use it to mainly to catch local stations in other viewing areas. When connected directly to the WiFi, there is very minimal buffering and the pictures are very clear. I am satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    AI Enhanced video is excellent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture. Easy to set up. I'm able to control it with universal remote using Flirc into usb port.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Streamer but expensive

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't understand the purpose of gaming on this thing outside of emulators. Streaming play back is great. I have the controller - it pairs fine. I bought it primarily for plex direct paly playback and it's great. I didn't want a fire stick or branded device that was owned by a content provider like Apple TV or Firestick. I was a Roku guy for 10 years - these are amazing. Get the right USB stick for it and expand the storage. Also use the Ethernet port for higher speed. I do recommend the regular version over this one.

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    Nvidia Shield- simply the best!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply the best streaming device out there. Use with all your favorite streaming apps. Powerful unit- streams your shows much more efficiently than the fire stick or Chromecast. Also, you have more customizable options to make your your Home screen your own and not just a bunch of Amazon sponsored ads. Make your streaming work for you. Get a Shield!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Streaming Device

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best streaming device I have used. I have owned Apple TV 4K for 2 years and this trumps it in every way. The AI upscaling does a very good job on sub 4k content except for on 2D content such as Anime or Cartoons. The interface is smooth. It has chromecast for streaming, I used it with the Oculus Quest 2. And you can use Nvidia Gamestream or Moonlight to stream games from the cloud or a local PC which is what I do. Just make sure you have a strong internet connection preferably wired and you will be good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best money spent.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family loves the nvidia shield. Its easy to use and it sure beats paying a cable bill every month of more than $100 so it pays for itself in a couple of months. Would also like thank BESTBUY.COM they have always had what i was looking for and their prices are always great. Except for the ps5 disk version ive been trying for that for several months. I dont blame them for that though. Still havent been able to get 1 yet. Thank you Bestbuy.... You guys are the best.....

    I would recommend this to a friend
  • Pros mentioned:
    Remote

    Rated 4 out of 5 stars

    The Epitome of Streaming Devices

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for about a month, still getting used to all the extras in contrast to my roku 4K box and my Firestick 4k's. I like the ease in casting video and sound from my phone to the Shield, the 2 USB slots for external and/or removable storage, the easy to grip remote, and how it can play most audio and video codecs with ease. My only real complaint is that the picture shows the Shield with a stand, but no stand is included in the purchase. A bit misleading, nVidia, NOT cool.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Shield review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nvidia shield is faaast. Pic quality is superb. Price is more then apple but in my opinion worth it. Can hard wire via ethernet. Very ggod for upscaling Netflix.

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    Streaming, home theater and gaming hub

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent streaming and home movie hub. Play games too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this thing!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've wanted one of these for a long time and finally bought it. It does everything I want it to. The AI up conversion is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A speedy and powerful upgrade to my tv

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Say goodbye to my firestick. This thing runs great, fast and outperforms any other tv streaming stick on the market. The price seemed high, but then again i also have 5, 6, or maybe even 7 firesticks in drawers, boxes and older tvs. I can see this device outlasting any firestick, making up for the money in the long-run

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Plex client available, period!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nvidia Shield TV is the best Plex client out there. I own the Fire TV Stick, Fire TV Stick 4K, Roku Ultra and they're not as good as the Nvidia Shield TV. The Roku comes very close, but the audio output through HDMI doesn't sound as clear and wide as the output from the Shield TV. Devices were plugged directly into receiver or soundbar to ensure a direct signal and the Shield always sounded the best. My only complaint is that there aren't many Network TV apps that support Android TV. If you watch anything on the Discovery Networks, too bad. You'll have to cast from your tablet, phone or web browser.

    I would recommend this to a friend