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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.6 out of 5 stars with 4299 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the SHIELD Android TV Pro for its overall performance, speed, and streaming capabilities, highlighting its ease of use and excellent remote. Many users appreciate its 4K capabilities, AI upscaling, and suitability for gaming, as well as Dolby Vision support and storage options. The main concern appears to be its price, with a few users mentioning occasional lag, ads, and issues with the interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 4,299 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Media Player

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to purchase this product but now I regret not buying it sooner. The picture quality is AMAZING and my streaming is flawless. Better than Apple TV.

    I would recommend this to a friend
  • Pros mentioned:
    Remote

    Rated 5 out of 5 stars

    Dolby Vision + new remote = awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Remote is a HUGE upgrade from the previous gen, and I'm glad I finally have Dolby Vision support.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect streamer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nividia is a perfect streamer We Love it. I also had to buy one for my son.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    awesome box

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big upgrade from the 2017 model i had. 4k is crisp and the box is super fast.. must have

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    Best Streaning Device

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best streaming device we have ever used. It was recommended by a number of people to me, Techies, gamers & everyday people all raved about it So I purchased it. Best addition to my streaming services that I have done! I would stronly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great device for streaming and gaming!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up is really easy. I personally use it for game emulation and general streaming and it handles both very well. The AI upscaler actually makes a difference when watching videos on netflix and other apps. It has every video streaming app except appletv+. I would highly recommend this to anyone who doesn’t have a smart tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My main entertainment system

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best smart tv device out there. I upgraded to this from the 2017 model to get the 4k AI upscaling and it's totally worth it. I have encountered a few issues though such as the YouTube app freezing and requiring a full system reboot and the volume on the remote often gets stuck going to min or max by itself. Not sure if this is the hardware fault or an Android issue.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Nvidia Shield TV Pro

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro Supports virtually all media formats Lots of ports Can run a Plex server Access to Play Store Con Expensive at $200 No USB-C Android TV home screen is a mess these days Too many pre-loaded apps But I still recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great little box

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great google interface and lightning quick. Much better. Great for gaming as well.

    I would recommend this to a friend
  • Pros mentioned:
    Remote

    Rated 5 out of 5 stars

    Best Streaming Device Available

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the older Shield and was happy with it. I was interested in the new version and decided to get it for my Christmas gift. It seems to be a little faster and better color resolution. The thing I like best is the triangular remote. I ordered an extra one for my old Shield. It was moved into the bedroom and improved our streaming capability over the Roku we had been using. Shield IS the Best!

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    Great streamer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best streaming box I've ever owned. It's great for streaming IPTV and movies from Kodi.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best purchase ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally spent 150 on the tube shield but the box is so worth the money for 50 bucks more u have a amazing streaming device it continues to receive updates and is currently on Android 11. Nvidia truley knows what they are doing don't waste your money on sticks the will lag.. or other boxes this here will blow ever other box out of the water.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This little box does it all

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great to have when you stream a lot of media and the AI upscaling is a fantastic feature if you have 720p movies in your media library. I'm also extremely impressed with the remote it feels and functions much better the the flat minimalistic 2017 counterpart and illuminated buttons are a great touch. I highly recommend getting this , Nvidia knocked it out of the park with the Shield Pro

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    streaming comments

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can be glitchy, but it does work. Be forewarned, HULU and it may be a problem. i lost HULU for some time because of some settings on the darn thing, and no one except Reddit could tell me why. Once i changed the settings, it worked again, only to fail about once every month or two, requiring me to reset those settings again. it has always worked well with Prime, Netflix, Apple+, Max, and Disney. it worked with Paramount+ until recently, when it dropped me and wont let sign in to my combined Uverse/Showtime/Paramount account. Since Showtime and Paramount just merged, i will wait to see if it resolves or if it is a Nvidea issue. When in doubt, reboot this thing as it cures some issues. overall, good though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Beautiful Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product!! Easy to use and great picture.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a huge improvment over 2017

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But I still had to get it. I don't game on the Shield so all the horsepower improvements really don't offer me any benefits. I use it strictly for video. The one big feature I was looking forward to was AI scaling. This was actually a big disappointment. I work with large photoshop files (actually small files that I have to make bigger sometimes) and you can't create good detail from small images. When you blow up the images you also blow up artifacts and imperfections. You can hit it with filters and do some manual manipulations to better the image but it's still no where near what a native high res image would look like. In my opinion the AI scaling uses way too much sharpening and actually adds too much detail to compression artifacts. If you had a high bitrate source maybe the scaling would work better, but most my sources are streaming services or old DVD rips and a few BR rips from years ago. Upscaling with a slight blur looks better as it doesn't enhance the poo-poo in the video and I can't stop seeing the artifacts with AI upscale. Honestly I'd have been better off saving my money and sticking with the 2017 version, but I love how nVidia continues to improve their products with firmware upgrades and features. If this were owned by Samsung they'd have abandoned it after 6 months. The 2017 version had an upgrade just a few months ago. So I had to show some support to the best android tv device out there.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helps low quality images by employing AI Upscaling

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really cool product that has a ton of utility. Can run practically anything you can download to it. Super solid operation with a quick interfaces that beats the crap out of anything available in a TV interfaces. The greatest ability it has is making lower quality video look BETTER by using AI trickery. It really must be seen to be believed. There's even a mode that splits the screen showing you the before and after.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great device for cable cutters

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs fast and has plenty of Room to store different free apps. Good for cable cutters.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    android

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awsome processor great application easy to use. very fast streaming

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Streamer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to upgrade from a 4K fire stick as it wasn't handling my streaming needs very well across the multiple platforms I subscribe to. I also wanted to do some lite gaming. I'm very impressed with how easy it was to set up. The speed of the unit is amazing compared to my fire stick. Overall it's a fantastic unit, since I'm coming from a fire stick, it's a big upgrade for me.

    I would recommend this to a friend