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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.6 out of 5 stars with 4299 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the SHIELD Android TV Pro for its overall performance, speed, and streaming capabilities, highlighting its ease of use and excellent remote. Many users appreciate its 4K capabilities, AI upscaling, and suitability for gaming, as well as Dolby Vision support and storage options. The main concern appears to be its price, with a few users mentioning occasional lag, ads, and issues with the interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 4,299 reviews
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    A Solid media server

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really liked the finish and quality of the materials. It was easy to connect and set-up with my home theater system. The 4K video and audio quality was superb with a quick response. My main reason to purchase was to connect my in-house media server to be able to view home videos, listen to music and pictures. The Plex app worked quite well but have not figured out how to play a folder full of videos. Research on going. The remote is a bit odd but one can get used to it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Nvidia rocks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent speed and ease of use. Great sleek looking design as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best for streaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little pricey but worth it, 4k upscale , Atmos ready loads of features

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great with some initial hiccups

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased specifically as a cheap Plex Server alternative for in home use. Had a lot of issues trying to set it up - Plex documentation and Shield documentation really didn't work smoothly in setting up the media server correctly. Ended up with 4 non-functioning servers before getting one up and running. Once I got it set up, it's been working great - my BR collection rips playback smoothly, even with Dolby TrueHD audio streams (had to get a separate HDMI splitter to get it to work with my TV and Soundbar, but that's a separate issue entirely) - my only other complaint is that the system itself is a little laggier than I expected for a $200 media player. On another note, I wish the Shield had been updated this year with an AV1 encoder/decoder so we could get HDR from YouTube... but I can't fault it for something I already knew going in, and it's been pretty great otherwise.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best streaming device

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best streaming device out there. We use this over our lg webos. Easy to navigate and works fast.a little outdated but still runs well.

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    Best streaming box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for streaming and playback of local media. Also powerful enough for gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    STREAMING DEVICE

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best streaming device on the market and a good gaming system also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A useful upgrade

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nvidia Shield TV Pro processor is an excellent streamer. It supports 4K, HDR, DolbyVision and gaming. The AI upscaling processor is an excellent addition and a good differentiator from other streamers. The only complaint I have that keeps it from getting a perfect score from me is it doesn't support HDR in YouTube- an oversight that I hope NVIDIA will correct in a firmware update.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nvidia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already had one on another TV that worked flawlessly ! Purchased another one for the Den TV. Very easy set-up and extremely easy to use ! Definitely recommend !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Makes my OLED even better.

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Streaming on this device is unrivaled. My LG OLED can't compete via Web OS. My picture is brighter, much more detailed, and more colorful. Even on models like the UQ75, this compact little device is well worth the price tag.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Speed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will not mention what I was using before but it was top of the line in it's category and still experienced buffering. I decided to try NVIDIA because of it's reviews and I have to say, no more buffering. They don't throttle there machines like the other one. The refresh rate is awesome and the speed is well twice what I was getting.

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    Works good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for streaming and playing some games. Would recommend for Cable cutting.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Nividia

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Supwe fast speed, best android box, really easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Not an upgrade from the 2017 Shield

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nvidia Shield Pro is a wonderful streaming device that can handle anything I throw at it. While I certainly enjoy it, the 2017 Nvidia shield does the same things that I need it to. There’s no noticeable difference in speed or features when using them. If you need a new streaming device, this is a great choice. If you want to “upgrade” from the Shield 2017, don’t do it. Keep what you have.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Worth every cent!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 2nd one we have bought. We absolutely LOVE the shield. In our opinion it is THE BEST streaming device that is made today. We do all kinds of streaming with this. Its fast, all the time, It isn't large, its sleek designed. Holds tons of memory. Just all around worth paying for the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nvidia Shield streaming media players

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several of these Nvidia Shield streaming media players. From 2015 , 500gb to the new ones with 16gb. I love them. I put one on each tv to stream all my apps. I have not used them for games yet but will try in the future. I have so many apps. With so much content I have little time to try out games yet, but want to in the near future.

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    The Best Streaming device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best streaming device. The AI upscaling is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    Best streaming box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have own one for years and picked up a second one for another tv Best streaming box I have used. I have used at least 3 others popular ones and this blow them out of the water! Fast and plenty of memory for all the apps you want. Yes a bit expensive but we’ll worth the price. Plus games! You can play games on this!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cool little machine

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does it's job, easy setup, had it for almost a year with daily use. Turned my older (10 y/o) 65' not so smart TV, smarter? sure will go with that. Pretty cool that via the HDMI it controls the TV power on/off but not the volume.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Media player

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great media. Awesome 4K and ai upscale works great

    I would recommend this to a friend