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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.6 out of 5 stars with 4393 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the SHIELD Android TV Pro for its overall performance, speed, and streaming capabilities, highlighting its ease of use and excellent remote. Many users appreciate its 4K capabilities, AI upscaling, and suitability for gaming, as well as Dolby Vision support and storage options. The main concern appears to be its price, with a few users mentioning occasional lag, ads, and issues with the interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 4,393 reviews
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Shield Pro OK. Remote is horrible.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote is horrible. Really sucks. Shield itself is good. Love connecting a wireless keyboard. Love installing a couple apps i couldn't install on my Sony Bravia.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent quality and mind blowing speed.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic device. Had a hard time picturing it was worth the price over other streamers, but upon loading the OS you realize how snappy this is and how slow everything else you use really is. Best addition to a home theater if you're looking to stream.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Great device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great streaming picture is unbelievable easy set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For streaming content perfect, for gaming you might wanna get a console

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Play like a Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shield pro is an excellent media player. The gaming emulation on this thing is top notch and nvidia streaming gaming service is almost close to perfect. The only issue i have is that Android does not have the Apple TV app and you cant chrome cast it so you might miss out on shows like me because i paid for apple tv plus and i cant use it on my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because my Fire TV Stick was constantly running out of memory (it said) and would hang onto old frames which caused ghost images with my projector. The Shield is old, but it has been much more reliable than Fire TV when used with my Epson projector.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Shield

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shield is overall good value only complaint is 16gb of internal memory which can easily resolved with a external hard drive

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster than the older version. 4k tested very fine,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Current Option

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best overall streaming device currently. All other devices can do HDR, Dolby Vision etc. But this is the only streaming device that can do Dolby Atmos and DtsX soundtracks. All other streaming devices only can do dolby digital plus. Also this has more settings and options that can be tweaked/adjusted.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    My 2nd Shield TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the original 2015 model. loved it but after finally getting a pc again at the time didnt see a point in keeping it. few years later realized i should of kept it. however kinda glad i got the x1+ version now as i wouldn't have if i did have my original one. now just waiting for the custom roms and root

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best option for streaming video

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having tried xboxes to roku to amazon fire sticks, chromecast, airplay, appletv, etc. This one handles all formats, including Plex with 4k streams with ease. Gamestream is awesome for playing PC games on the big screen. Replaces 4 devices in my network, love the consolidation and how fast everything is.

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    get it if you have lower res rips.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely LOVE the shield. I didnt want to like an android streamer, most are garbage, but this makes everything look so crisp with the amazing upscaler. Plays great with plex, emby and kodi for all your home server streams. 1080p blu ray rips look 4k. I dont know how, but wow.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    APEX Pred of Streamers

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The APEX pred of streaming devices. Has it all does it all and fast. You can get google apps, you can set up plex servers, you can download GeForce games. You can link xbox controllers need I go on and on. Have this one and the original version and both run great. Cannot go wrong.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Needs an update

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The device is fine but it needs a few updates. It's better than most streaming devices. The power cord needs to be type C, it needs a better CPU since android devices overtime degrade more then others. The remote has this issue where you press on the navigation ring you think you are pressing left, right down, or up. But if you are not careful it presses both say right and down. It really needs to be seperate buttons not a circle. The remote does need to be a bit bigger and a rectangle I am not really a fan of that remote shape.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Has shortcomings but still mind blowingly good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jumping from a Fire stick Max I was a little afraid. A $150 bump is nothing to scoff at, but the fire stick was leaving the top left quardrent of my TV with lines. So I took the jump. Don't expect this to be super compatible with Google Home like a Chromecast would. Also don't expect it to be able to play with other Google speakers without stuttering. Other than that, thebjnterface and quality of the SHIELD is insane. Would hands down buy it again!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    *****

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 Stars!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Even better than the original

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New nvidia is awesome! The AI enhancement really does make a notable difference,also I have the last gen model as well and this one is quite a bit faster. The remote design is a little different and strange at first, but way more responsive and the fact it takes normal batteries is amazing! Definitely worth the buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up was easy and the product works as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best streaming device around

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an essential device for streamers that value audio and video quality.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ease of Use... Check!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to replace an Apple TV that was having issues and couldn't be happier. This thing does more, does everything with no snags, and just works!

    I would recommend this to a friend