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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.6 out of 5 stars with 4338 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the SHIELD Android TV Pro for its overall performance, speed, and streaming capabilities, highlighting its ease of use and excellent remote. Many users appreciate its 4K capabilities, AI upscaling, and suitability for gaming, as well as Dolby Vision support and storage options. The main concern appears to be its price, with a few users mentioning occasional lag, ads, and issues with the interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 4,338 reviews
  • Rated 4 out of 5 stars

    Still great but a little overpriced for its age.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now own two of these. They are very responsive and work well. The AI upscaling to 4k is pretty good. Probably one of the best streamers available. That being said the design and hardware are a few years old and a price drop and hardware refresh are probably overdue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shield is fantastic!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shield is fantastic!! I have it playing 4K content and it looks beautiful. All kinds of apps you can add to make it your own. Only thing I dont like is the main page, lots of ads.

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    Streaming box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had many streaming boxes and this is by far the best and it was a awesome deal from Best Buy they always have sales going on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best streaming device out there

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down best streaming device out there. Full Dolby Atmos, Dolby Vision support. Plenty of ram to run all apps with out any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Faster and better for 4k streaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster and better picture quality than the fire cube but expensive

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth every penny!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best streaming box there is. I do not have a 4K tv yet (yes yes) but the picture quality and sound from the Shield is awesome. Best upgrade from my Roku stick!

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    Google TV who?

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing, use it daily. Despite some thumbnail storage issues with Plex, it is a fantastic streaming device. Cloud gaming and 4K upscaling work great.

    I would recommend this to a friend
  • Pros mentioned:
    Remote

    Rated 5 out of 5 stars

    Awesome player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome media player. Love it. Use it primarily to play mkv files from a 8tb hard drive plugged into usb on the shield. I like the remote much more than my Apple TV remote. The remote is backlit also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best items I have purchased. It's a steaming box with upscaling and audio is great. Perfect for upscaling video and audio in Atmos.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SHIELD is a powerhouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The SHIELD is an amazing multi-media device, good for gaming and great for media consumption overall. It allows for 4K HDR playback with lossless Dolby Atmos support, which is exactly what I was looking for! The NVIDIA GameStream functionality is also amazing, allowing me to stream games from my PC in 4K HDR (with upscaling and some other hiccups).

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Clear winner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the streaming King of Kings. My only regret is that I didn't get one sooner. So far my experience with this device has been great and I don't feel like I'm scratching the surface. Since using this I haven't touch my fire cube, apple TV or Google Chromecast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent additional resource for the older TVs. Plus you can preload so much on it.

    I would recommend this to a friend
  • Pros mentioned:
    Remote

    Rated 5 out of 5 stars

    Great box

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE this. I have been in the market for a better product than what we have had for and this was the ticket. We replaced our Google Chromecast with Google TV with this device (still like the Chromecast but this was far better and love the remote).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great. Would recommend it to anyone it’s awesome

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Don't have cable use it everyday

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This box does everything better than Apple better than Roku better than the firestick no jailbreaking required I have a 2017 model and a 2019 worth every penny I have a 6 terabyte hard drive hooked to the back of the movies downloaded legally and watch everything on the big screen

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Geforce Now is abysmal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is fast and picture quality is good, but Geforce Now is one of the absolute most difficult apps I have EVER used in my entire life. Syncing up numerous passwords, inability to control open games, etc has been painful. It's a shame that Geforce Now is so awful and the integration with steam is abysmal. Also, I'm not able to install apps that I want, so i have to mirror from an android phone to use the apps. Unfortunately, I'll be returning this device as it's just way to unreliable.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just Buy One!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture quality, very quick and snappy interface. Absolutely recommend this product. It's the best streaming device I have in the house. The sound reproduction is amazing on our 7.2.2 system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy I bought it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been using an Roku Ultra before I bought this. The advantage of being able to stream Dolby Atmos with the shield is worth every penny and it now streams atmos on Netflix also. I believe the video quality has improved also but is hard to compare not being able to have them side by side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best streaming device on the market

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From ai enhanced picture, to a built in pled media server. This device has it all along with the power to handle it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best one!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best tv box you can get. It's fast, small, has a ton of storage and sorts all the apps i use.

    I would recommend this to a friend
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