4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.6 out of 5 stars with 4393 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the SHIELD Android TV Pro for its overall performance, speed, and streaming capabilities, highlighting its ease of use and excellent remote. Many users appreciate its 4K capabilities, AI upscaling, and suitability for gaming, as well as Dolby Vision support and storage options. The main concern appears to be its price, with a few users mentioning occasional lag, ads, and issues with the interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 4,393 reviews
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Faster and better for 4k streaming

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster and better picture quality than the fire cube but expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great App interface !!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Pro Shield allowed me to download the AuroMasters App to stream full bandwidth 96/24 immersive audio !!! Great device !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shield is fantastic!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shield is fantastic!! I have it playing 4K content and it looks beautiful. All kinds of apps you can add to make it your own. Only thing I dont like is the main page, lots of ads.

    I would recommend this to a friend
  • Pros mentioned:
    Remote

    Rated 5 out of 5 stars

    Awesome player

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome media player. Love it. Use it primarily to play mkv files from a 8tb hard drive plugged into usb on the shield. I like the remote much more than my Apple TV remote. The remote is backlit also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product would buy again. I have had this product for the past year and half and have no problems with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    BEAST

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a beast. Getting a second one. Snappy apps and plenty of features. Love the way you can insert a USB stick and view media. Plex server and client installed. You can Chromecast to it as well. Super powerful!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Stream/Gaming Box

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For people that stream or game. This device is the very best on the market n does everything with the greatest at ease. I have bought multiple n everyone enjoy it as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SHIELD is a powerhouse

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The SHIELD is an amazing multi-media device, good for gaming and great for media consumption overall. It allows for 4K HDR playback with lossless Dolby Atmos support, which is exactly what I was looking for! The NVIDIA GameStream functionality is also amazing, allowing me to stream games from my PC in 4K HDR (with upscaling and some other hiccups).

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Clear winner

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the streaming King of Kings. My only regret is that I didn't get one sooner. So far my experience with this device has been great and I don't feel like I'm scratching the surface. Since using this I haven't touch my fire cube, apple TV or Google Chromecast.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Don't have cable use it everyday

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This box does everything better than Apple better than Roku better than the firestick no jailbreaking required I have a 2017 model and a 2019 worth every penny I have a 6 terabyte hard drive hooked to the back of the movies downloaded legally and watch everything on the big screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy I bought it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been using an Roku Ultra before I bought this. The advantage of being able to stream Dolby Atmos with the shield is worth every penny and it now streams atmos on Netflix also. I believe the video quality has improved also but is hard to compare not being able to have them side by side.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    if you know you know

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the greatest cord cutting device, there is simply no comparison.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Streaming

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The memory on this shield is exactly what I needed. I bought it for its streaming capabilities not gaming and it does exactly what I need.

    I would recommend this to a friend
  • Pros mentioned:
    Remote

    Rated 5 out of 5 stars

    Great box

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE this. I have been in the market for a better product than what we have had for and this was the ticket. We replaced our Google Chromecast with Google TV with this device (still like the Chromecast but this was far better and love the remote).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still great but a little overpriced for its age.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now own two of these. They are very responsive and work well. The AI upscaling to 4k is pretty good. Probably one of the best streamers available. That being said the design and hardware are a few years old and a price drop and hardware refresh are probably overdue.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    High quality steaming

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I do have the Plex application, the graphics and sound quality stand out, with options for gaming and storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best streaming media and gaming device

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the absolute best streaming device you can get. It works flawlessly. I use a plex server, and it is the only smart device I have found that supports all of my audio formats, plus dolby vision HDR and atmos sound. The gaming aspects are a definite bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I only use it for a plex server

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have my external hard drive connected to it and use it just for a plex server. When I'm away from home I can watch anything I have stored. It's a really great device and it is very powerful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT ANDRIOD TV PLAYER!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT ANDROID MEDIA PLAYER AND WORKS GREAT FOR UPSCALING MOVIES!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best machine

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the best streaming machine out there. The rest just suck.

    I would recommend this to a friend