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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.6 out of 5 stars with 4307 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the SHIELD Android TV Pro for its overall performance, speed, and streaming capabilities, highlighting its ease of use and excellent remote. Many users appreciate its 4K capabilities, AI upscaling, and suitability for gaming, as well as Dolby Vision support and storage options. The main concern appears to be its price, with a few users mentioning occasional lag, ads, and issues with the interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 4,307 reviews
  • Pros mentioned:
    Remote

    Rated 4 out of 5 stars

    Not really necessary for normal streaming

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, I thought I'd be more wowed by this. I mainly use for streaming and it doesn't really do anything that much better than the other Android/Google streamers. The remote is nice with the motion activated back lights though.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Remote

    Rated 5 out of 5 stars

    excellent device. worth every penny.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great! note that to use DV, you might need to upgrade your HDMI cable. I do wish there was a quick way to "clone" your settings/apps when upgrading from 1 shield to another. The remote is much better than the old one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a huge upgrade from the firesticks. It runs my setup flawless and runs my TV programs effortlessly.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Expensive and unnecessary

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely the best streaming device available, but: Way too expensive for what you get. Lots of features you would never use. Best customization since its stock Google TV, but still not enough customization. Faster then all the rest, but still not as fast as it should be for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nvideo Shield is Reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nvideo shield is a fantastic streaming box. It is well worth the money. No problems to worry with. It is reliable and easy to use. Nvideo Shield has been well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great streaming device!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an upgrade from a Nexxus player. Easy to connect to the TV and add Apps. Takes a bit of time to set them up but once done TV works faster. Picture is clearer. Remote lights up and is easy to work. I have no issues!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The best of the best....

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best of the best. A great high-end device. It comes with AI intelligence to upscale non 4k content. It has GForce graphics. It's easy to set up. All you need to do is to connect power source to outlet and quick east set up. It has a build in web to access apps. It is pricier but way better than a Firestick which does not have straight wired connections nor a web engine browser.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great little plex server

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing, but I'm not sure it's worth the price outside of a couple specific use cases. I bought it primarily to serve as a Plex server. It wasn't super simple to set up with a shared external drive, and I did have to do a few uninstalls/reinstalls of PMC early on, but between Nvidia, Google and Plex the kinks seem to be fully worked out and I'm left with an always-on, low power Plex server that can comfortably serve up a couple streams at a time. Google TV as a platform is ... fine. The layout is cluttered by ads and the "assistant" tends to get in the way more often than not, but it's become the best option for the most access to apps/streaming services. If you're not running a Plex server and have no interest in games on this thing (which I haven't looked into at all, but presumably they're ... something?), you're probably better off with any number of cheaper options, your gaming console, or even just using whatever your TV came with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely a good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used a Firestick for many years. I decided to try something different and go with the Nvidia shield pro. So far everything is great. The ability to expand the external memory with the USB inputs is a seller to me. I'm still learning a lot of the ins and outs of this device, but mainly the options are similar to the FireTV/stick max. There seems to be more that I need to learn more about, above and beyond the Firestick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gets the job done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not cheap, but it plays back the large movie files that the Shield tube stutters on. An essential add-on despite already having Android TV built into my Sony TV. The lost remote option has come in handy once or twice, also!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Device.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easier to use than the last version. I've used ROKU for years and years, but I really like this version. PLUS ... you can get Peacock and HBO Max on this device and NOT on ROKU.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Super fast for streaming apps on your TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although pricey it is well worth the money. The processor in this Shield Pro is super fast for streaming apps. This device has already practically paid for itself as I dumped cable TV and went to a streaming TV service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Shield pro

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best streaming device on the planet, flawless. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great streaming device for media and games!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this device for a little bit and it still going strong. I must say it's a great Android TV, media server, and game and video streaming device. The current best out there!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sheild for the win

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still the best streaming device in 2024. I have been completely happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Just what i needed to wtream 4K/Atmos content from my Plex server.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very cool device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device itself is very cool, works well, easy to setup, works in harmony with my Smart TV, and has a lot of value to me. However, I would not buy this from Best Buy, as they always, always have some kind of issue with their website, with their delivery, with their support, or whatever it is. Go elsewhere for your devices.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Shield Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great works just like its supposed to, would recommend to a friend.

    I would recommend this to a friend
  • Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Excellent Product if you Game Stream

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's awesome and has almost no lag even over my wifi. If you don't game as much I recommend a google tv as it has almost the same function, but at a lower price.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    2nd box I love this thing for steaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had one of these in my living room for a few years now. I needed something for my basement for a while. I did not have second thoughts about what that streaming box would be. This is it! It is not the cheapest but you get what you pay for.

    I would recommend this to a friend