4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.6 out of 5 stars with 4392 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the SHIELD Android TV Pro for its overall performance, speed, and streaming capabilities, highlighting its ease of use and excellent remote. Many users appreciate its 4K capabilities, AI upscaling, and suitability for gaming, as well as Dolby Vision support and storage options. The main concern appears to be its price, with a few users mentioning occasional lag, ads, and issues with the interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 4,392 reviews
  • Rated 5 out of 5 stars

    Nvidia Shield Pro

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Only using this for streaming apps currently. I have not used Geforce Now yet. Response time is very quick and Dolby Vision is working just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Shield

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my tv and it works awesome!Like it very much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product very efficient and exactly what I was looking for!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Great streaming box-sub par remote.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great streaming box. The best I have used. The 3 star rating is due to the terrible remote.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Shield

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product good performance. Quick shipping and easy price match.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All in One Entertainment Center

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the Best Android TV box in the market...I'm so glad I bought it. I can now play games with this device...I don't need a gaming console to play games!!! Also watch Movies and TV...Its an All in one Entertainment center!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Media player

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best media for playing 4k plex media and other streaming services, better than apple, Roku, fire stick google tv etc. I have them all and I still use shield tv for all my media, never struggles and never freezes

    I would recommend this to a friend
  • Pros mentioned:
    Remote

    Rated 5 out of 5 stars

    excellent device. worth every penny.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great! note that to use DV, you might need to upgrade your HDMI cable. I do wish there was a quick way to "clone" your settings/apps when upgrading from 1 shield to another. The remote is much better than the old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Local Streaming

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not my favorite interface... In fact I would rather just use my Roku TV. That said it's one of the only products that offers a gigabit Ethernet port which is great for local Streaming.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device! So glad I purchased it. Excellent picture quality and high capacity for streaming.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Streaming - Media device around

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall Best Streaming Device to have, I have two of these and they are Awesome

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    No more Roku

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best streaming device on the market. Should have waited until Black Friday and saved 50 bucks each.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great media player

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the media player to get. The AI upscaling is so awesome and all streaming services that offer Dolby Atmos audio work well with no issues

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Device.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easier to use than the last version. I've used ROKU for years and years, but I really like this version. PLUS ... you can get Peacock and HBO Max on this device and NOT on ROKU.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great streaming device!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an upgrade from a Nexxus player. Easy to connect to the TV and add Apps. Takes a bit of time to set them up but once done TV works faster. Picture is clearer. Remote lights up and is easy to work. I have no issues!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gets the job done

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not cheap, but it plays back the large movie files that the Shield tube stutters on. An essential add-on despite already having Android TV built into my Sony TV. The lost remote option has come in handy once or twice, also!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldnt be happier!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had google chrome cast with google tv 4k and i had bought two at different times die on me recently. Audio issues, turning off randomly, slow load times, ect. The thing was, i didnt know it was that bad till i got the shield tv. I honestly figured every android tv box was like that. This is by far worth the money vs the chrome cast. Youtube guys are paid to say the chromecast w/google tv its on par with the shield, its no where close. Just know this has the same cpu as a nintendo switch and has plenty of ram and ssd to make the experience very snappy. Get the nvidia shield, dont bother with google hardware.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    2nd box I love this thing for steaming

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had one of these in my living room for a few years now. I needed something for my basement for a while. I did not have second thoughts about what that streaming box would be. This is it! It is not the cheapest but you get what you pay for.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Expensive and unnecessary

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely the best streaming device available, but: Way too expensive for what you get. Lots of features you would never use. Best customization since its stock Google TV, but still not enough customization. Faster then all the rest, but still not as fast as it should be for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very cool device

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device itself is very cool, works well, easy to setup, works in harmony with my Smart TV, and has a lot of value to me. However, I would not buy this from Best Buy, as they always, always have some kind of issue with their website, with their delivery, with their support, or whatever it is. Go elsewhere for your devices.

    I would recommend this to a friend