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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.6 out of 5 stars with 4307 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the SHIELD Android TV Pro for its overall performance, speed, and streaming capabilities, highlighting its ease of use and excellent remote. Many users appreciate its 4K capabilities, AI upscaling, and suitability for gaming, as well as Dolby Vision support and storage options. The main concern appears to be its price, with a few users mentioning occasional lag, ads, and issues with the interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 4,307 reviews
  • Rated 4 out of 5 stars

    Excellent streaming box; great for Plex users

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use for streaming my collection of videos as a Plex server based on positive experiences I'd read elsewhere. Thus far I'm not disappointed. Setup is a bit more complicated than with other streaming sticks/boxes (check online for some in-depth video tutorials that help a lot), but that's the price you'll pay for more flexibility (such as support for external USB storage). The interface is extremely configurable if not as slick as competition like the AppleTV or Fire, and I've encountered an occasional glitch in some of the apps. (Hulu sometimes seems to require an extra button press to wake it up, for instance.) All in all, though, we're enjoying the speed and video quality I expected. We have all the major competition (Apple, Amazon, Roku, and Google), and this has become the go-to device for the family.

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    Nvidia shield pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This us the way to go if you enjoy streaming and gaming. Upgraded from a firestick 4k max and i dont know why i didnt switch yeara ago.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using a Roku Ultra for the last couple years but got fed up with the licensing problems going on. Decided to give this a try and holy man is this thing fast!. Actually want to try and play games on it as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best by far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This particular purchase didn't work out but I did end up getting one and it's amazing! It runs so much better than the other Android tv boxes I've purchased. Costs a little more but it's well worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playing through AV processor and its working well. Audio sounds great and my AV is showing 24/192 on Amazon Music, although it may not be a reliable display. Sounds great either way. AI processing of SDR is mildly better, but far from night and day difference. Remote control is a bit infuriating as I'm constantly pressing the Netflix button accidentally. Otherwise its very solid remote. I'm sure in time I will use much more of the Nvidia Shield capabilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mustbuy bestbuy internet IOT

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this turns a not smart tv into a superuser fast tv/game portal this has music, internet and programing in a small package. fast response and video / storage capability

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have one for each tv now

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The upscaling looks great even on an inexpensive TV. Grat selection of apps too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best streaming device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best streaming device I have ever owned. Easy to ise, fast response without delay in displaying results or lag when scrolling menus unlike Amazon devices.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best tv streaming box on the market.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd Nvidia shield tv, but my first shield tv pro. I'm absolutely in love with this thing and so happy best buy had it in stock at retail price when everyone else was trying to over price it due to the pandemic.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Invidia box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly love it no issues easy to used would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    High end streaming device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent streaming device with a beautiful picture even on a 150" projection screen. This device is a must have for a high end home theater experience. The interface is also fast/very responsive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall I would say this is worth buying

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this device for at home retro console emulation. It handles PSP at 4X resolution which looks great on the big screen. I handles all the 8 and 16 but systems with ease. It can even emulate the GameCube and Wii with Dolphin. I already had a spare Xbox One Bluetooth enabled controller so I paired it with the shield and it has worked great without any issues. I have several gripes which kept me from giving it a five star rating. First, the device is not using the latest Android version which keeps it from being able to run PS2 games out of the box. Second, it has no Micro SD or SD card slot. While you can expand the memory with a USB thumb stick or a usb hard drive they are clunky and cumbersome. It would have been far nicer to put the biggest ads card in it possible. This device also works well as a video streamer for things like Netflix, HBOMax and Disney+.

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    Nvidia shield pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seamles fast streaming. Easy set up, wish i had purchased long ago.

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    The best around

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best streaming box i have ever used and ive used alot hope a upgrade box comes soon

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best streaming and gaming device

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best streaming and gaming device for the price! Quality of product is great. Convenient and small to place anywhere. Fast,No buffering. Regular and easy to install updates for software and firmware.

    I would recommend this to a friend
  • Pros mentioned:
    Remote

    Rated 5 out of 5 stars

    Lighting fast

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the upscaling, speed of going through every function and even the remote is great.

    I would recommend this to a friend
  • Pros mentioned:
    Remote

    Rated 5 out of 5 stars

    Great Product and Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best we have ever had, plenty of memory and fast processing power and the light up remote is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Uncompromising

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had many devices in the past that supposedly do the same type of things. To make a long story short I now have three of these. The other gaming/streaming devices dont even come close at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most reliable streaming option

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The absolute standard IMHO for streaming set top boxes. I have this 2019 Shield Pro 4k, the 2019 Shield TV 4k (cylinder), and the 2017 Shield Pro in different rooms of the house.

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    Best product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That is best equipment piece that of equipment I ever Bought strong, reliable I'm using it for streaming and gaming I can't complain since day all I have is happiness

    I would recommend this to a friend