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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 199 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are enthusiastic about the SHIELD Remote with Voice, frequently praising its ease of use, intuitive design, and improved functionality compared to previous models. Many appreciate the backlit buttons, enhanced battery life, and the addition of voice control features for convenient operation. While some users would prefer a customizable Netflix button, the overall response highlights the remote's significant upgrades and positive user experience. The improved volume controls and compatibility with various Shield models are also frequently cited as key advantages.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 199 reviews
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, pairing is really fast and easy and it ise 2 AAA batteries which are easier to find anywhere and the mos important it feels good on hand. Totally recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes my old 2017 Shield feel new!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases I’ve made in a while. Instead buying a new Shield, I got this and it made a world’s difference. Much better remote than the original. Makes my old 2017 Shield feel new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shieldtv remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived early and good packaging. This remote is much better than the previous shielftv remote.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth upgrade

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the original Nvidia Shield remote which never worked.

    I would recommend this to a friend
  • Pros mentioned:
    Backlight, Battery life, Design

    Rated 5 out of 5 stars

    Worth the upgrade for older players

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For anyone with the 2015 or 2017 Shield, it really is worth the price to get this new remote. I replaced the remote on my '17 Shield with this. Backlit, far easier to use (has more buttons, but not too many), and takes normal AAA batteries instead of the flat cells. Just having the dedicated volume buttons alone make it worth the cost, but having a dedicated pause button is really good too. The shape is easy to hold, despite what you might think by looking at it.

    I would recommend this to a friend
  • Pros mentioned:
    Backlight, Battery life

    Rated 5 out of 5 stars

    Fantastic upgrade for 2015/2017 Shield TV Owners.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from using the Shield TV Remote from 2015, I was getting a little tired of having to constantly find it after the wife looses it in the couch every other day. That and the fact that it does not have an IR blaster to power on/off/control the sound system made it time to upgrade just for my family's own sanity. In comes the new Shield TV Remote from 2019. This one has a few super nice benefits even though I liked the old ones small sleek design and function. Firstly, this one lights up which is helpful when using it or looking for it at night. Second, this thing uses 2 AAA batteries so no longer are you needing to charge it every week or so. Thirdly, the shape and size of the device is very nice to hold and use, and keeps itself from falling into the abyss of the couch because it is wide enough to sort of wedge and stay on top. And if it does happen to get lost, you can locate it from the Shield TV itself (Though since mine is a older 2015 Pro, I need to use another remote to get to that option, which I have plenty of others via gamepads and such so this is not a con in any way). Lastly, the device has an IR Blaster so it only takes one remote to power up the Shield, TV, and Logitech surround sound and get to viewing. Overall it's a fantastic little upgrade to an already fantastic Android TV device.

    I would recommend this to a friend
  • Cons mentioned:
    Netflix button

    Rated 5 out of 5 stars

    awesome OEM remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4.9 stars because of the hitting the netflix nag button but the shield rocks headed into 26 ', nothing comes close .. Great remote dont go chasing the ali baba knock offs .. Stick w/ nvidia , still sending updates wow 9.2.2 with the pro dolby vision this remotes rocks upscaling dolbi with AI

    I would recommend this to a friend
  • Pros mentioned:
    Backlight, Battery life

    Rated 5 out of 5 stars

    5 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable, loud and bright. Great build quality, the find my remote feature is loud easy to hear, and its light is bright enough to see everything well in a dark room. To top it off its got a great battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nvidia remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote is doing what I need it to do thanks for selling it

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 4 out of 5 stars

    Nvidea Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super Easy To Use....good design fits right in the palm of your hand

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    A great remote upgrade.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced my original Shield 2017 remote which still worked perfectly. However from a functionality standpoint this is a better remote that is thoughtfully laid out. The dedicated buttons like power, volume, mute etc. are very convenient in operations. Well done.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    NS Re-Mote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's like a perfect fit tv remote it lights-up in your hand on contact to show your button. fit well in your hand, it just have a nice feel to it very satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    NVIDIA SHIELD LOVER APPLE TV AND ROKU NO WAY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this remote until the dog ate it literally. The voice works great and the buttons are laid out nicely. They also finally upgraded the back panel with a button so that the cover does not fall off when you drop it. Bravo Nvidia!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Better remote

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote! More buttons that before which I find to be great for customizing. It's larger and heavier which is also great as it stays in your hand. The buttons light up when you grab and click the remote, big plus. Easy to pair and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Work flawlessly with Shield TV.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These remotes are fantastic. Work flawlessly with Shield TV. Respond to touch very well and have adequate buttons to perform the task. My issue being this is my third remote, because apparently they are tasty to my two puppies. Out of all the chew toys and bones and "indestructible" furry toys, my doggies apparently cant get enough of these delicious remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shield TV remote.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a replacement remote for my ShieldTV due to dropping my current one, I did not think Best Buy would have one in stock, but they did aand I was able to order one online on pick up at the store, the new remote is working fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great little remote!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's much better than the minimalist remote that came with previous version of the shield. It seems optimized for watching movies. Pause/Play and volume control are much improved. Just the right number of buttons. If you have an older shield it's worth the upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nvidia Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit worked perfectly fine for me right of the box. Unit was a replacement for different one that stopped working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best remote for the best streaming device!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only used the Nvidia streaming device in my house. I have 3 total and had never had issues with slow connection. And having a spare remote is a huge plus. Especially since I've dropped mine quite a few times on the floor.

    I would recommend this to a friend
  • Pros mentioned:
    Backlight
    Cons mentioned:
    Netflix button

    Rated 4 out of 5 stars

    Way better remote that the original one from 2019.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A way better remote than the one that came with my nVidia Shield 2019 edition. Motion activated backlight, uses 2 AAA batteries. If I had one complaint, it would be the HUGE Netflix button. You can remap it in the Shield by installing the "button remapper" application, so, it's not that big of a deal.

    I would recommend this to a friend
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