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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2635 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are positive about the SHIELD TV's streaming capabilities, performance, ease of use, and 4K picture quality, with many praising its gaming functionality. However, customers are negative about the remote control design and some experienced issues with lag and WiFi connectivity. A few also mentioned the price point as a potential drawback. The user interface also received mixed reviews, with some finding it clunky or difficult to navigate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 2,635 reviews
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Nice Android device with one MAJOR problem

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As far as Android TV functionality it's great. The remote is the WORST. For what this costs the remote should be excellent. Volume control is absolute trash.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wont change have in my livingroom to cut cable bill down works great never have a problem wit i t at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I need it to do. Works very well with any type of media. Highly recommend to friends & family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Streamer period

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no need to second guess this purchase. Very responsive, versatile and robust streaming box. No regrets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome control

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow better then what i was told ,i should of bought this along time ago

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MIND BLOWN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST STREAMING DEVICE OUT PLUS A GAMING DEVICE ASWELL I RECOMMEND TO EVERYONE FOR PRICE A NO BRAINER!!

    I would recommend this to a friend
  • Cons mentioned:
    Lag

    Rated 3 out of 5 stars

    Good for streaming all media except games

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very fast streaming box but I bought it to play games on GeForce now and there is to much lag to play fast paced games even when hooked to ethernet

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will not regret spending the extra for the Shield. It is night and day vs other streaming devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best streaming device ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s fast, easy to navigate thru, doesn’t give me any indication that i would have a problem from years to come!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am new to the shield and I tell you what, I would never use anything to stream from this point forward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome box when you cut the cord

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    box is extremely powerful and flexible. Yes it's a little high priced but it will pay for itself once you cut the cord.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can only give 5 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give it a 10. I am a cord cutter and have owned every kind of box. This by far is the best I have used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my Shield!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little gadget seems to live up to the hype!! It rarely ever buffers while in that “ special app “

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Android

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best Android box out there by far. It is better than any I have tried and I have tried a lot of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome streamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this device over a year now and they constantly keep updating it, it is the best streamer out there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im loving this console. Im even playing pc games like half life and starcraft without needing a pc. Awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely the best media box. Better than Apple TV, amazon fire, roku, etc. very powerful device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    oculus rift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tons of fun playing and watching my whole family walk into walls and fall of being immerse in the fames

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent way to turn a normal tv into a smart TV. There are apps for all of the major services (except DirecTV now, easy workaround). Also has gaming capabilities, but I havent used it much in that capacity yet.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has its pros and cons. the system seems like it has a little more than others ,but the remote and controller are garbage . I like the Amazon box better and it cost way less ....

    No, I would not recommend this to a friend
    • Brand response from NVIDIA Community Team
      Posted .

      Hi,
      We’re sorry to hear about experience. We’d like to hear more about your experience with the remote and controller so that we can help you out. You can reach out to us at SHIELD-BBY-support@nvidia.com. nvidia