Customer Ratings & Reviews
- Model:
- 945128972500001
- |
- SKU:
- 5709686
Customer reviews
Rating 4.7 out of 5 stars with 2635 reviews
(2,635 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.9
Rating 4.9 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the SHIELD TV's streaming capabilities, performance, ease of use, and 4K picture quality, with many praising its gaming functionality. However, customers are negative about the remote control design and some experienced issues with lag and WiFi connectivity. A few also mentioned the price point as a potential drawback. The user interface also received mixed reviews, with some finding it clunky or difficult to navigate.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
streaming device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's not what I thought it was. I wanted to play games and it's not easy to access them. I cannot play 4k ultra without getting higher internet speed
No, I would not recommend this to a friendRated 3 out of 5 stars
Can’t use the direct tv app
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok. Can’t use direct tv app. The game streaming is ok but would be better if the games could be downloaded for better performance. This item is very limited
No, I would not recommend this to a friendRated 3 out of 5 stars
Good but too expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned I bought it for set up a kodi, but, with amazon fire tv I did the same for less. The consept is good if you want the gaming feature I would recommend this unit.
No, I would not recommend this to a friendRated 1 out of 5 stars
Disappointing...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm so disappointed with this purchase. I bought this device for 2 reasons, the main reason is to use the Plex Server which is built in to it since I needed my server to stay always on and I didn't want to keep using my high end PC for this. The second reason is stream my PC games to it through the GeForce Experience. The device ran smoothly in the first week and everything was alright but suddenly the Shield started to reboot every 2 to 3 minutes and it become so annoying. I had to reset it to the factory setting and with that I lost my Plex server after I spent a week organizing it and had to start all over again. Unfortunately, the factory reset didn't solve the problem. I contacted Nvidia support through the online chat, the agent has gave me so many tips and tricks that I tried all but none of them worked, at the end a support request was created because it was determined it is a hardware issue, 2 days later I received an email from Nvidia asking me to provide some information about the product as well as proof of purchase and I submitted all of the documents they needed. It is been 10 days now and I haven't heard back yet and I already exceeded the return period. I will wait for 2 more days and if I don't hear back I think I can still return it to Best Buy for a store credit that I can use later to buy something more useful and it will definitely not going to be the Nvidia Shield.
No, I would not recommend this to a friendBrand response from NVIDIA Community Team
Posted .Hi David,
We’re really sorry to hear about your bad experience. If the hardware is defective, we can help you with a replacement. At your convivence please reach out to us at [email protected] and include a link to this review so that we can learn more about your issues and help you out with a replacement unit if necessary.
- Cons mentioned:Remote control
Rated 1 out of 5 stars
Cast will not stay working, huge remote lag
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was casting directv now from my tablet to this. Constant errors, I would have to unplug it and reboot and I might get it to work. Go to cast the next day same issue. NIVIDIA tech support is useless. Complained about the remote lag too. Their final response was, we will try to fix these issue's in a future update. Now I have a paper weight until a new update comes out with hope there is a fix in it
No, I would not recommend this to a friendBrand response from NVIDIA Community Team
Posted .Hi Ross,
We are sorry to hear about your experience and would like to understand more about your issues to help you resolve them. Please reach out to us at [email protected] and include a link to this review so that we can help you out.
Rated 3 out of 5 stars
Returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is nice and works well but does not have a power off button, must be restarted every time didn’t care for that especially for the price
I would recommend this to a friendRated 3 out of 5 stars
Meh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The screen share that pulls steam games from your PC to the shield didn't work well at all. The other issue I had was not being able to do a team chat.
No, I would not recommend this to a friendBrand response from NVIDIA Community Team
Posted .Hi,
We’re sorry to hear about your GameStream issues. We’d like to understand more about the issues so that we can help you out. Please reach out to us at [email protected] and include a link to this review.
Rated 1 out of 5 stars
Mediocre product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Slow to operate; 2 weeks after purchase it just stopped working.1 star is too high of a review.
No, I would not recommend this to a friendBrand response from NVIDIA Community Team
Posted .Hi Goyo,
We’re really sorry to hear about your experience. This is not typical and we’d like to get you a replacement. Please reach out to us at [email protected] and include a link to this review so that we can help you out.
Rated 3 out of 5 stars
End up using Xbox usually
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my projector which doesn’t have smart tv features. But normally just use Xbox one X instead.
No, I would not recommend this to a friendRated 3 out of 5 stars
It is ok
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service from them is always the best you can get, period!!!!!!!!!!!!!!!!!!!!!!!
No, I would not recommend this to a friendRated 3 out of 5 stars
Product has issues connecting online
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The nvidia shield is nice, but it’s the only product in my household that has an issue connecting online.
No, I would not recommend this to a friendBrand response from NVIDIA Community Team
Posted .Hi,
We’re sorry to hear about your bad experience with Wi-Fi. We’d like to help you resolve this issue. At your convivence please reach out to us at [email protected] and include a link to this review so that we can help you out.
Rated 3 out of 5 stars
Very hard to install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very hard to set up. Need a degree to set it up, finally disconnected it
No, I would not recommend this to a friendRated 3 out of 5 stars
good but not better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good but not better than amazon fire stick or tv box when using streaming apps. haven't used for playing games
No, I would not recommend this to a friendRated 3 out of 5 stars
Good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good. But lacks Ethernet port. Should have been great if can be connected to network directly.
I would recommend this to a friendBrand response from NVIDIA Community Team
Posted .Hi,
SHIELD TV does indeed have an ethernet port on the back side of the unit. If you need help locating it, please reach out to us at [email protected] and include a link to this review.
Rated 1 out of 5 stars
Cant Review what I don't Have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Been 15 days since I ordered it ! And still everyone's clueless about where it's at !
No, I would not recommend this to a friendRated 3 out of 5 stars
good device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.normal streaming device. limited games available. good for like streaming channel
I would recommend this to a friend- Cons mentioned:Price
Rated 1 out of 5 stars
Overprice overkill on the price in the system itse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For 170 bucks that I bought the item for it can I even do half the things and all the hype that went along with it it failed to perform I wOverprice overkill on the price in the system itselfould not recommend anyone to buying the item
No, I would not recommend this to a friend Rated 3 out of 5 stars
Not to good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We tried it but it did not load all the way so it is hard to use.
I would recommend this to a friendRated 3 out of 5 stars
Don't pay that much for it. Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would get the fire stick instead. Much cheaper and it does the same thing.
No, I would not recommend this to a friendRated 3 out of 5 stars
Streaming made easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't watch much t.v so this was just the thing for me to buy.
I would recommend this to a friend



