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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2635 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are positive about the SHIELD TV's streaming capabilities, performance, ease of use, and 4K picture quality, with many praising its gaming functionality. However, customers are negative about the remote control design and some experienced issues with lag and WiFi connectivity. A few also mentioned the price point as a potential drawback. The user interface also received mixed reviews, with some finding it clunky or difficult to navigate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 2,635 reviews
  • Pros mentioned:
    Speed
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this “box” is fast. After about 8 months the remote stoped working. But it can be also use with the tv remote.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming, Streaming

    Rated 4 out of 5 stars

    Definitely recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for netlfix, Hulu, and all the above. On top of that, you can also play PC games if you have GeForce now!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great box for streaming!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous box was having hardware limitations and was not able to upgrade the OS and the apps. As a result, the apps got slower, crashing and not opening at all (less than a year) With this one, the HW supports everything and do not face any speed/streaming problems anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    Best android tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GAME STREAM. This is the best smart device for netflix hulu etc but for me I really enjoy the in home streaming from my PC to my tv. I can play games that are a good fit for a controller like racing, action, rpg. And the nvidia controller is equal to playstaion/xbox one in quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the fastest streaming device around. Streams games awesomely and has all the normal streaming apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best android box available and gaming system!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing but 5 stars Best out there at the moment! Would definitely recommend to anyone looking to upgrade

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Amazing streaming device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Android TV is so much better than the competition. I have owned 3 Roku devices and 2 Amazon devices. All 5 of these devices either died from planned obsolescence or from complete failure. If you need an external streaming device then get this. It also is amazing at emulation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing so much. It’s expensive but worth every penny. I need another one for my living room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have it hooked up to my optoma he projector and I finaly feel like I can cancel my cable subscription

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Hands down, the best streamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No comparison, this is the best. The only gripe I could think of is that I don’t care for the remote. Specifically the volume slider on the remote. It’s just not what I like. It’s too touchy. I got around this by pairing a new amazon fire tv 4k remote with volume buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Streamers and Cord Cutters best friend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you already own a firestick and wish it had a little more power and better video quality. This is for you. I run all my favorite APKs and other Android based programs on this like my firestick but it’s less glitchy and soooo much faster and amazing 4K streaming!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its' really fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a little bit disappointed because there is no support either for 'xfinity stream' or 'directv now'.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Top Notch

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ultimate streamer with options for the gamers. Very easy setup and both controllers are simple enough. Can add almost any app available and the unit upgrades itself easily. Made for the ultimate streamer who wants all options available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this little device. I was able to completely replace my aging HTPC with it. This little device will do full 8 channel lossless audio with atmos if you want it. I use it to run a Plex client in my home theater. Having the built-in Shield Grid gaming and Nvidia game streaming is just an added bonus and will take a little getting used to if you don't have a good mouse and keyboard option for couch gaming. I installed a 64gb usb3 stick and am running all my console emulators off of it too and while it took some time to get it up and running it performs great! Nes, N64, Genesis, and so on all running on this little guy. In terms of it's advertised purpose as a 4k media streaming device...well it truly shines. Full HDMI-CEC support which turns everything on with the touch of a button on the remote. When the Shield goes to sleep it will power everything down. The Netflix and Amazon apps are fantastic and having access to Youtube and Google Play is a huge added bonus. Stop shopping around and buy one of these already!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Seems to be what we wanted. Will let you know if we have any problems but works great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Upgrage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Nvidia Shield with game controller a month ago and wont be replacing it for a long time. This box is to me better than the fire stick and many other android boxes on the market. It pretty fast and versatile. Still haven't pushed its full capabilities yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so much better than the Fire stick. No network problems, streams with little to no buffering.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome media platform

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little unit is awesome. I'm a big fan of this unit and anyone that is in to an all in one spot for media should get this. Handles 4k too! Load up Amazon, Netflix, Games, Kodi & all your other media needs. Works fantastic and haven't had a single issue with this. So glad I have it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    BEST STREAMING BOX ON THE MARKET

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is fantastic! Super snappy, simple use, and intuitive controls. Tegra processor is awesome - this thing plays games at 1080p as well as a PS3, maybe better. Highly recommend - don't use your tv's "smart menus" - this thing will bring your living room experience to a whole new level!

    I would recommend this to a friend
  • Pros mentioned:
    Gaming, Streaming

    Rated 4 out of 5 stars

    Great box for streaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This box is great for streaming. It has all the apps needed from the Google Play store plus listen to music and play games.

    I would recommend this to a friend