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Customer Ratings & Reviews

Your price for this item is $189.99
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The comparable value price is $199.99

Customer reviews

Rating 4.7 out of 5 stars with 2635 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are positive about the SHIELD TV's streaming capabilities, performance, ease of use, and 4K picture quality, with many praising its gaming functionality. However, customers are negative about the remote control design and some experienced issues with lag and WiFi connectivity. A few also mentioned the price point as a potential drawback. The user interface also received mixed reviews, with some finding it clunky or difficult to navigate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 2,635 reviews
  • Rated 4 out of 5 stars

    Nice box but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but kodi isn’t working or able to be upgraded. Needing help with that

    I would recommend this to a friend
    • Brand response from NVIDIA Community Team
      Posted .

      Hi,
      We’re sorry to hear about your app update issues. All apps from the Google Play store update automatically. You can try uninstalling the app and reinstalling from the Play Store to resolve the issue. If you have further issues, please reach out to us at [email protected] and include a link to this review so that we can help you out. nvidia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was one of the Best Buy's I've made. Easy set up, works beautifully, and I got rid of both my Roku and my Fire Stick. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    all good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love to witch tv and kodi on my box, but most of all my gram son come over more to play games. Love this box, good for the hold family john

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    Great product for viewing new movies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Nvidia Shield. This is great for watching movies, TV Shows and playing games. I wish I purchased this before I got cable.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well this android box works excellent, have a great 4k image, its very fast the android games are awesome, i install kodi on it and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to run plex and does its job fast w/o issue. Easy to use, good remote. Hooks to my PC great to gamestream as well. Recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    Best android box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best Android tv box you can get. Great streaming quality and the Shield operating system runs better than any other box I've used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best stream box

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for a streaming box this one meets all your needs plus more. Does 4k and Hdr and Hi Res audio.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Well worth it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nvidia shield it a must have in any home theater it’s reliable, fast and well worth the price

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent Android TV device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best Android TV device on the market. Extremely powerful and up to date. I used to have a mibox this blows it away

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It does it all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in the Apple ecosystem and this is one of the first big items I bought that’s android. I’ve used it before with a business phone, so it’s east to navigate. There is a recommended bar that just has random things that I don’t know if over time it learns but this time nahhhhh I want it off haha Had google assistant built in the price at 200 might sound steep but it comes with two controllers one that’s remote other is a gaming controller. It’s the newest version so it’s smaller than the first gen. It does everything My Xbox does but it fits in the size of my hand. Has amazon video (that’s surprising because of the brand wars) Netflix sling tv Hulu and others Downloaded a game it’s cool but I have a switch so it’s not going to replace thaT. Great streaming device can pretty much play any video type thing it has a problem with avi though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system, will never purchase firestick for my home because of my results of this device

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Shield streaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I totally love my NVIDIA shield streaming media player. It is amazing how great it works and I will never go back to cable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast Streaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a streaming device that was better than Fire TV, this the one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needs Operating Instructions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shield appears to function/operate effectively although it has hung up or frozen on me on several occasions in first week of operation. My principal complaint is that there were no instructions on how to operate the device included with the package so it has been trial and error in learning how to use it effectively.

    No, I would not recommend this to a friend
    • Brand response from NVIDIA Community Team
      Posted .

      Hi,
      We’re sorry to hear about the freezes. This is not typical so we would like to solve this for you. Please reach out to us at [email protected] and include a link to this review so that we can help you out. nvidia

  • Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The NVIDIA - SHIELD is a great Google TV adapter, I use it to stream 4K to the TV, the kids love having games on the big screen.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best steamer for home

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is the best device to stream Netflix, Hulu, Plex, etc. It is very fast and reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great device!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great android TV device. Can get all kinds of add-ons and make it what you want. Very fast and responsive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product Supports flac extension New games coming up for this console

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best Streaming Box Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will play any video and music files I throw at it. A snappy set top box with major app support. It plays games as well.

    I would recommend this to a friend