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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2635 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are positive about the SHIELD TV's streaming capabilities, performance, ease of use, and 4K picture quality, with many praising its gaming functionality. However, customers are negative about the remote control design and some experienced issues with lag and WiFi connectivity. A few also mentioned the price point as a potential drawback. The user interface also received mixed reviews, with some finding it clunky or difficult to navigate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 2,635 reviews
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    The Best Streaming Unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best Android TV box on the market as you can game and stream your favorite shows.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    MAJOR UPGRADE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a Fire TV, this is a major upgrade. I pretty much have a streamer and a game consoles all in one. The only thing I don't like is the volume controls. I rather have a button to press.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Still the best out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is still simply the best out there. Excellent support, steady updates, customization, and fast. All I'm waiting for is Nvidia to add Dolby Vision support. I'd say it's a 4.5 until they add it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good buy updates always give enhanced experience. user-friendly interface

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing does everything. Use mainly for streaming Hulu and YouTube TV and works flawless.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Good system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great system a highly recommended for anyone who's trying to use it for gaming and not only Training

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    Must have if you have a Gaming PC and a 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my shield tv. Its a must have if you have a 4K tv. I can stream PC games at 4K from my gtx 1080 gpu.

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    Love my android box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this shield have many uses, you can play games watch movies stream tv videos etc....

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    Amzing streaming box!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device! It has high quality streaming capabilities and has completely exceeded my expectations!

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    Cord cutter and gamers' dream

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device does just about everything. Great for streaming pc games and accessing all sorts of video apps.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best streamer box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't beat this box great for streaming movies tv shows and games easy to load any app or apk

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best way to stream!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast processor, no buffering. Excellent device. Great to play games as well..must buy!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great streaming device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this streaming device. It's fast and does everything it advertised to do.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Indeed the. EST box you can have. It’s quite expensive then Apple TV but much better also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hands down the best streaming box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the Shield pretty much exclusively for streaming video (PS Vue, Netflix, Google Play Movies, Amazon, YouTube, Hulu, etc.) and casting content from my phone. I dropped DirecTV and replaced it with this - I only wish I did it sooner. The interface is far superior to all the other Roku, Fire Stick, etc. streamers I've tried. It doesn't get enough credit for being the absolute best streaming box out there now. I can't recommend it highly enough.

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    Use often

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my cable tv. Able to use it to watch a lot of my Hulu and Netflix and amazon shows

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best Streaming Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is hands down the best Streaming Device out today. Speed, Connectivity. Nvidia is the best.

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    good as you will get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have used all kinds of streaming devices, mostly for kodi. all around this one works the best.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great if your in to streaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use the shield for streaming you tube TV. Easy to use with either the remote or game controller.

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    Imaddicted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device does everything. It has helped me cut cable and you can stream games from it.

    I would recommend this to a friend