Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 2635 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are positive about the SHIELD TV's streaming capabilities, performance, ease of use, and 4K picture quality, with many praising its gaming functionality. However, customers are negative about the remote control design and some experienced issues with lag and WiFi connectivity. A few also mentioned the price point as a potential drawback. The user interface also received mixed reviews, with some finding it clunky or difficult to navigate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 2,635 reviews
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    Great streaming device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best streaming device in the market right now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The experience is phenomenal. Awesome for if you want a no-hassle experience and don't want to deal with the DIY of a HTPC. Just a few pros/cons listed below Pros: Plex/Kodi/XMBC Android OS/Google Play Store 4K & HDR More than capable Tegra processor Small factor form Low power consumption Cons: Limited 16 GB storage (you'll have to buy additional storage) Only 2 USB outs (you'll probably want to buy a USB hub) No Dolby Digital No YouTube HDR for Chromecast sessions Remote volume up and down can be annoying to work with, depends on user preference

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better then chrome cast. Was easy to set up aswell

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy that a time ago and still working perfect. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great TV Streaming Box

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for TV streaming and not gaming. I was impressed by its performance over those Chinese TV boxes this is far and above the others in speed

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice streaming box

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to use as a streamer and it is really fast with no buffering

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent box!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast... Supports both Kodi and Plex... Would buy it again...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best streamer, now with Amazon

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a bit pricy, but it's the best. So many features and great speed. One issue I have is the small remote seems to get unresponsive sometimes. Actually it happens quite a bit. It's not uncommon to pick the remote up and start pressing buttons and have a 5-10 second delay before stuff starts happening. That's pretty annoying. But other than that it's great.

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    Great streaming

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This box is a great streaming box and video game in one.

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    Stream and gaming !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would definitely recommend the shield . Streaming at its best....

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    Great device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality. Best streaming device on the market

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item for gaming and watching online shows. Nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Movie night!

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We loved this so much we bought a second one for the kids room. Easy to set up and use better them chrome cast or fire stick. We didn’t really use it for games so they also have a different set where it only comes with one remote and not the gaming one for a cheaper price.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to my home theater fast And always getting updates

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    Excellent Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended for everyone. Buy this over Apple tv any day.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best box to help with buffering

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs very smooth without the buffering. Great box for running kodi

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best streaming device by far. The Nvidia Shield!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eliminates Cable charges

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device to watch new upcoming movies, and a complete package!

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Great 4k streamer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the 4k streaming and light gaming. Excels at both.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still needs more apps, but great fast product. Overall, excellent.

    I would recommend this to a friend