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Customer reviews

Rating 4.7 out of 5 stars with 2635 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are positive about the SHIELD TV's streaming capabilities, performance, ease of use, and 4K picture quality, with many praising its gaming functionality. However, customers are negative about the remote control design and some experienced issues with lag and WiFi connectivity. A few also mentioned the price point as a potential drawback. The user interface also received mixed reviews, with some finding it clunky or difficult to navigate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 2,635 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best Streaming Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply the Best Streaming Player. Fast and perfect

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    working great, fast processor, mostly I use streaming for VUDU

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent media and game player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad i bought it great for movies games etc and 4k

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv streaming box, good quality imagen on movies & games.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best on market so far. Never had a problem with it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love it. very easy to use. My whole family enjoys it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good android tv box but getting long in the tooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second one of these shields is marginally better than the first edition but let down by it’s limited storage (16 gb) and three year old processor it also doesn’t have support for all commercial codecs and is not the media player we were hoping for as an alternative to a PS3/PS4 The remote is a joke but will take third party controllers. I would have waited for a revision if our PS hadn’t died. Works well with Kodi, plex, and HD HOMERUN tuners if that is a desire, but 5.1 sound is difficult to consistently get right, even with VLC.

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    Best streaming device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This by far is the best streaming device on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    great product great peice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for streaming ,gaming,and helping me cut the cord

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best android box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fast quick easy to use android tv box. It has everything.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Money well spent, love this product. Easier to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good system, could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Shield for the most part. The gaming controller is asking the best I've used. WiFi reception is marginal, and it's not as reliable with Plex as my Rokus, but as an all-rounder, it's great if you only want one device to do everything. I still find myself flipping over to my Roku for Plex when the Shield gets whiny about the wifi signal. They're positioned side by side, so it's not like the Roku had been placed for optimal reception. It's just superior in that respect. But would I buy it again? You bet.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Best streaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the firestick for kodi streaming and this works so much better. But there are definitely cheaper options online. Not sure how they compare.

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    FAST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best streaming device ever I'm going to buy another one

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    upgrade from firestick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product! much much faster than amazon fire stick

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great upgrade from fire stick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So my boyfriend and I were on the rocks about getting the shield but so glad we did. It works like a charm and really easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to watch all my favorite shows and movies!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speedy Box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for something to replace my Amazon Fire TV which did not read portable USB drive connected to it (Limited to FAT32 storage devices) and found this Shield TV. The new Shield is half as small as the prior model yet still has the same processing power. Supports KODI flawlessly even with some of the more demanding skins. Recommended

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    Better than apple tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv box, i would say better then apple tv

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 4 out of 5 stars

    Great streamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item to cut the cord. I got rid of cable and can now stream hundreds of channels. I am not a gamer but is great for games.

    I would recommend this to a friend