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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2635 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are positive about the SHIELD TV's streaming capabilities, performance, ease of use, and 4K picture quality, with many praising its gaming functionality. However, customers are negative about the remote control design and some experienced issues with lag and WiFi connectivity. A few also mentioned the price point as a potential drawback. The user interface also received mixed reviews, with some finding it clunky or difficult to navigate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 2,635 reviews
  • Rated 5 out of 5 stars

    Looking to cut the cable?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of course, you'll need the broadband internet to do your streaming but we now have the NVIDIA shield on every TV in our home. When you ad services like Playstation Vue, Netflix, Prime Video, Hulu, Amazon Music, Pandora, etc. it takes care of all of your streaming needs. I now need to explore the games! haha

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great system, very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it is a great system, very fast. Good quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great streaming box. True 4k hdr. Great quality picture.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great streamer, poor remote and controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Volume bar is extremely touchy. Game controller lacks power switch and never sleeps. You have to charge it every few days.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this device. Extremely powerful device.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Junk!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't understand all the positive reviews on this piece of garbage. I had two of these with the same issues on both. I bought this to use as a DVR with my HDHomeRun connect as well as other streaming services and casual gaming. The remote on this is horrible, the lag and unresponsiveness makes it almost unusable. The live channels app will not work, it just says weak signal so obviously no DVR! I updated all the firmware on the Shield, remote and the HDHomeRun, all apps updated to the current version etc. I'm am very well versed in technology and do my research before I purchase anything and I know how to troubleshoot issues. If you are looking for a gaming box and don't care about the remote or live TV functions then maybe this thing is good but I am so disappointed with the poor experience I had. For reference I have had a MiBox for about a year and the HDHomeRun for a couple of months and I have had no issues with this setup. The only reason I wanted to "upgrade" was for the DVR capabilities.

    No, I would not recommend this to a friend
    • Brand response from NVIDIA Community Team
      Posted .

      Hi Brooks,
      We’re sorry to hear about your issues. The two DVR solutions are Google Live Channels (free service) and Plex (requires Plex Pass). We recommend the Plex solution for more flexibility with features and setup. We can help you resolve issues with your remote. Please reach out to us at SHIELD-BBY-support@nvidia.com and include a link to this review so that we can help you out. You can help learn more about these remote issues here: https://forums.geforce.com/default/topic/1024541/shield-tv/troubleshooting-tips-for-shield-remote-connectivity/ nvidia

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best Streaming Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and powerful streaming device. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nvidia is awesome. Great picture quality and I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    Awesome Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Produces a high quaiity streaming and gaming experience.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv gadjet i have ever bougth i will recomend it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It does what it's suppose to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It allows me to have clean clear picture. However causes the tv to blink and there's no fix currently. I would wait till it updated before buying

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for premium services.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don’t have a Roku or a Skystream tv box it is a great purchase. Not so great for adding third party apps as you have to “side load” due to not fully open to Android playstore.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    is great to cut the corrd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall I'm satisfied. One minor improvement I would like to see is the remote control. Although small and sleek it isn't intuitive how to use.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent Streaming Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy this streaming device. It performs very well.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great gaming box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this box it is so powerful and very reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great streaming device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always wanted to purchase an Nvidia Shield TV streaming device, and so glad I finally did. This device does everything it claims to do. The reception is crystal clear and connects quite easily to your HDMI equipped tv. Would highly recommend this to anyone looking for a better option than cable tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Android TV box on market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nvidia Shield continues to be the best solution on the market for an add-on 4k Android TV solution that's available. If you're looking for an all-in-one solution that utilizes the Google Play Store and makes your favorite Android apps then look no further. Simple installation and an easy to understand manual.

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    Great streaming device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast streaming and better then the amazon fire stick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great streaming device for cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great streaming device , great Picture a good price

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Love this console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hearing alot of great reviews about the Nvidia Shield so I had to have one. This was the best decision that i ever made.

    I would recommend this to a friend