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Customer Ratings & Reviews

Your price for this item is $189.99
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The comparable value price is $199.99

Customer reviews

Rating 4.7 out of 5 stars with 2635 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are positive about the SHIELD TV's streaming capabilities, performance, ease of use, and 4K picture quality, with many praising its gaming functionality. However, customers are negative about the remote control design and some experienced issues with lag and WiFi connectivity. A few also mentioned the price point as a potential drawback. The user interface also received mixed reviews, with some finding it clunky or difficult to navigate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 2,635 reviews
  • Rated 4 out of 5 stars

    Latest Android N

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since its android u can setup Kodi and boom you have everything. It works great, 4K is also great. Game play is good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item it is super easy to use. The remote is super sensitive so the volume gets accidentally louder.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good 4k Streaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great streaming device for 4k content. Plenty of apps for you to use and experiment with. Definitely recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great 4K streamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast streamer and has the ability to add storage and DVR local OTA TV is great with Live Channels app for free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Streaming Device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this after having issues with several Amazon TV devices that would continue to buffer. After setting up this device, super easy, I've yet to have it buffer. My son uses it for gaming and said it very fast. You get what you pay for.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Overall excellent choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this device and the only reason I can't give it 5 stars is due to the limitations of the remote.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great but get new remote!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great media player, but the remote sucks. This is the old air remote!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device and perfect if you are a plex us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I don't really care for is the slide sensitivity on the controller. I didn't realize the bottom half of the controller controls volume by sliding your finger up or down. It's so sensitive though just gripping the controller often times manipulates the volume.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good Google-centric streaming box/mock-console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For those in the Google/Android technological ecosystem, it is a good streaming box that support 4K steaming and viewing. The NVIDIA cloud gaming integration can be good if you have the network performance to support it. Ultimately, it is good bordering on great. By comparison, I feel it is not quite as “nice” as Apple TV 4K in terms of its UI and overall integration of features. Definitely the best Android steamer option right now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best streamer hands down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this to stream TV shows. What sets it appart is the processing power. Unlike other streamers this device has the power to keep the video clear and running. I also use it to view my 16bsecurity cameras using the ip cam viewer app. You won't find another device that will do that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth every penny

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a device to stream content to your TV, or play a random game here and there, this is the go-to. Flawless playback, no hitches, etc, even with 4k content (can't say the same about the ChromeCast Ultra this replaced).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far, has been pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, we as a family, have enjoyed the Nvidia shield. I like the fact you can access the internet, like YouTube so quickly. There have been times where the console gets really hot and the system has needed to be reset or a game needs to be uninstalled and reinstalled for the whole system to work. Doesn't happen too often, but enough times it's been an inconvenience. Overall, all the great functions out weigh the few times we weren't able to play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for 4k

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system displays 4k content wonderfully on our samsung tv. Only app missing for me is directv now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best streaming device on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no doubt. This is the best streaming device on the market. It works phenomenally with my Epson HDR projector due to being able to lock the refresh rate and resolution settings. It will also upconvert Rec 709 color to BT2020 on standard content. It's truly amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome tv box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I may have purchased this just a few weeks ago but I absolutely love it I can do a lot more with this box the most streaming devices and I love the fact that has a controller that I can use for voice or games or just to watch a movie..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for 4k and Kodi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, most of the reason I bought his was to have Kodi and a 4k streaming device from the same source. Works well. The only downside is that is doesn’t dynamically output resolution based on content. In other words, if the box is set to output 4k and you are watching normal 1080 HD, it will upconvert to 4k. It doesn’t do a good job of this. A 1080 signal sent to the TV looks better so I leave the output to 1080 and switch to 4k for 4k content only

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Entertainment Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast menu access. Preloaded access for several games by NVIDIA (although older editions). Immediate access to additional games at a a per title fee. Easy access point to streaming services like Netflix, Hulu, and PLEX. Comes with game controller.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's well worked the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to purchase a media streaming device. I read lots of reviews on it and most was very good. I was hesitant to purchase at first because of the price. Due to such good reviews, I decide to fork out the money and buy it. Once I got it installed it was well worked the money. I love the gaming controller because of the way it's designed to fit in your hands. The only problem I have with it; No ON and OFF button. Therefore, I'm only giving it 4 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Android TV box hands down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best android tv box by a mile. The hardware specs are 10x better than any other box out there. If you want to run Kodi, this is the box to get. The voice search from the remotes is great. The included chrome cast ultra makes casting videos from your phone a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Almost perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried a number of similar devices and this is by far the best well rounded of them all. My only complaint is not directed specifically at the Shield but that DirectTV does not have a native app for the device. Shame on them for not supporting the best of the best.

    I would recommend this to a friend