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Customer Ratings & Reviews

Your price for this item is $189.99
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The comparable value price is $199.99

Customer reviews

Rating 4.7 out of 5 stars with 2635 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are positive about the SHIELD TV's streaming capabilities, performance, ease of use, and 4K picture quality, with many praising its gaming functionality. However, customers are negative about the remote control design and some experienced issues with lag and WiFi connectivity. A few also mentioned the price point as a potential drawback. The user interface also received mixed reviews, with some finding it clunky or difficult to navigate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 2,635 reviews
  • Rated 5 out of 5 stars

    Simply the best streaming box in the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is Simply the best streaming box in the market. Played every file I throwed at it. The controller is a joy to use. It can also turn on/off you tv through the CEC feature. If you use a hard wired ethernet, the playback is instant. Well worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerhouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shield has met and exceeded all my expectations. Quick load times and great functionality. I will be purchasing another one for our family room. The video game controller is an added bonus for playing retro games, highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific Nvidia

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow i love this little device..i thought it was bigger..its slick,thin and fancy..i love all the apps you can download on this..even games look amazing..has tons of games..better than a xbox one and less bulk..very compact and easily portable for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best media streaming device hands down. Plex Atmos

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best media streaming device hands down. All other media streaming devices can match the Shield until Plex. With it's ability to play Atmos media it becomes the no brainer options for true home theaters.

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 4 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not like that the movies did not come preloaded. But once we downloaded it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice android box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best streaming device ever and none of the others come close. It's also a great gaming console and games are lighting fast and look as good as the ps4 and xbox, the beauty is, just for buying the shield there are many free games.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works good, responds faster than say a firestick but for the price i would rather get a firestick and put up with longer response time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bet Streaming device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unique feature is it can hold files with maximum sizes. 4K quality and the clarity is too good. If you are a movie freak, gamer or you want the best quality, do not think twice. The quality and the design is awesome too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Absolute Best Streaming Device Available

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best streaming device you can get. It does EVERYTHING! There are tons of YouTube videos that show you exactly what this baby can do and how to do it. Endless apps available to do whatever you want it to do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slim and small

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing small product, works amazing I can stream all my video services with high clear crisp image.

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 4 out of 5 stars

    Great streaming device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Shield for gaming and more importantly streaming!!would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally a streaming device that works as advertised. Demon receiver correctly recognizes all audio and video formats. This thing is a game changer for streaming devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great streamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shield is an excellent device, the only downside is there are less apps available compared to a Roku. This is not the fault of the shield but more the result of the Android TV operating system. Make sure the apps you want are available.

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 4 out of 5 stars

    Great media device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First Android box I brought. Love having all my media streaming and gaming in one box.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gaming and streaming in 4K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking forward for 4k gaming and steaming devices. It serves the purpose...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great to have all my content in one place

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This media streamer does what no other can: unites all my content in one streaming box. If you use iTunes, that won't be the case for you, since that is the one major service that isn't supported. I was planning to use this box as a server (running Plex server, HDHomeRun DVR) to replace my HTPC, but sadly the buggy software and the way the system handles external hard drive/app storage permissions made this impossible for my setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hands down best console/streaming box I've had

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this ShieldTV a while now, and I will say I will never go back to using Roku. nVidia has even been updating it regularly, well past the time most device manufacturers do (usually 2 year cycles).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes everything so much easier, better quality picture and easier to access shows and movies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product for Streaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device meets and exceeds all expectations for a home media unit. Have not tried for gaming yet. Playing locally 60Mbit/s stored 4k video at 60fps is flawless, could not have asked for more.Hands down the Best media player on the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent streaming 4k

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent streaming machine. The best I've ever had. It's very versatile in the things your able to do with it. Definitely would recommend for those high streamers using kodi, hulu, netflix etc......Definitely will be buying another in the near future.

    I would recommend this to a friend