Customer Ratings & Reviews
- Model:
- 945125712500010
- |
- SKU:
- 5709687
Customer reviews
Rating 4.6 out of 5 stars with 229 reviews
(229 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers frequently mention the SHIELD TV Pro's excellent performance and smooth streaming capabilities, praising its ease of use and ample storage. Many appreciate its gaming features and 4K support, while some find the price to be a significant drawback. The device's design and remote control also receive positive feedback.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
A downgrade from 2015 Nvidia Shield 16GB Model
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Since my 2015 model nVidia Shield 16GB (remote included in bundle for $199) after the Android 7.0 update was having issues with the remote and controller pairing (I dont think i saw an update for the accessories), I returned it to get the 2017 Pro model and was highly disappointed of the extra $100 I paid for this. -The 2017 pro device has the same footprint of the 2015 device. It lookes like nVidia just repackaged the returned shields back in the box. My device didnt have the plastic on top of the shiny part of the device either like the 16GB had. -The pro 500GB model is definitely slower than the 2015 16GB model. I believe the pro model uses 5400RPM spin drive inside since I can hear it constantly compared to 2015 16GB which had flash storage -No upgraded remote like the 2017 16GB Models. This comes with the same old remote with the previous generation with rechargeable battery that only last a few days. -No HDMI cable included in the 2017 Model either -The controller feels cheap compared to old generation This is good for people buying their first Shield that need the IR Receiver. I believe that's the only advantage the Pro has over the 16GB model. -
I would recommend this to a friendBrand response from NVIDIA Community Team
Posted .Hi,
We are sorry to hear about your experience and hope we can provide some more information here to help you with your purchase decision. The current SHIELD TV Pro streaming box is the same version that began selling in 2015. What’s new in the product bundle selling today is our brand new game controller plus a media remote for free in the box. The previous bundle did not include a remote. The remote also includes a headset jack for private listening (a feature that the 16GB version does not have). The game controller is also a substantial upgrade from the previous controller (now including dual vibration feedback, 60hr gaming battery life, and an IR blaster for controlling TV volume). The throwaway plastic film was removed to make the product more environmentally safe. If you have any further questions, please contact our 24/7 customer care at www.nvidia.com/nvcc and provide this reference number 170207-000341 specific to your case and we would be happy to help.
Rated 2 out of 5 stars
It works ok with kodi streaming issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I noticed that this device works kinda smooth.Only thing that is messed up is that Kodi's certain build delays it's graphics as displayed in Amazon fire tv experence.Any stream device should work the same.It can't be the software.It may be the harddirve or the update aren't good.Still a sad thing.Still was on the yes or no end.That is hard to pick.Since only works on half of the stuff displayed and listed.I should be getting my moneys worth.Nvidia if your helping others out too.you should know what to do when it comes to fix the delays on the kodi buiilds.The builds aren't working like the Amazon fire tv would.FIre tv works perfect with kodi.Glad i spoke this out.If you guys can fix my problem to make it work correctly.
No, I would not recommend this to a friendBrand response from NVIDIA Community Team
Posted .Hi Ray32,
We are sorry to hear about your experience with Kodi. We do make an effort to make SHIELD the best Kodi streaming device so would like to support you better and understand what issues you are seeing. At your convenience, please contact our 24/7 customer care at www.nvidia.com/nvcc and provide this reference number 170208-000479 specific to your case so that we can help you out.
Rated 5 out of 5 stars
Best TV box
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best TV box ever made to date. All of the other manufacturers are still fighting to catch up
I would recommend this to a friendRated 3 out of 5 stars
High hopes, now ??
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought my new system 2 days ago, just bought grand theft auto 5 it would not download ,say not enough gigs, messaged NVIDA, the told me they have had some issues with some systems and there pso or something like that and if so i would have to wait for a update, not i think i will just return it. and it's a pain in the but to find games that ate free, thats what sounded good to me when i bought it.
No, I would not recommend this to a friendRated 4 out of 5 stars
Alright
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was worth it at the time but better options out there
No, I would not recommend this to a friendRated 2 out of 5 stars
Great Android TV, Terrible Plex Server
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While the Nvidia Shield offers a high quality user interface especially with the new Oreo update it is completely unable to support a Plex Media Server. The Shield will drop mounted NAS devices and will not be able to stream 1080p quality video content consistently without skipping or losing connection. This device is not capable at all to be a Plex Media Server despite what all the paid youtubers say about it. The Nvidia Shield TV stands up fine to other devices such as Roku and Fire TV which are all more or less equal, but is in no way capable of supporting a Plex Media Server, don't buy this for a Plex Media Server. And the product support provided by Nvidia is terrible.
No, I would not recommend this to a friendBrand response from NVIDIA Community Team
Posted .Hi PlexUser,
We’re really sorry to hear about your bad experience especially since we have so many customers who love using Shield as a Plex Media Server. At your convivence please reach out to us at [email protected] and include a link to this review so that we can learn more about your issues and help you sort this out.
Rated 1 out of 5 stars
Do Not Waste Money & Time
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the 500GB Pro and spent about 24 hours before I just said F*** it and returned it to the store. The video was not as great as I was expecting and for being an android app, you have to side load the apps cuz the google store doesn't have. I could have overlooked that if... GeForce Now would even work. My network was good, but it still shows lag and drop packets and bandwidth, etc. I spent time not only with my ISP, but with Nvidia with no resolved. I googled the issue and I am not the only one. What is the point of spending all this money if you can't stream properly. That is the whole point of this expensive waste of money. I returned as fast as possible because I couldn't even stand looking at the unit anymore.
No, I would not recommend this to a friendBrand response from NVIDIA Community Team
Posted .Hi Sophie,
We are very sorry to hear about your bad experience with GeForce NOW. We have a network tester on SHIELD that can help troubleshoot the source of your issue (Open the NVIDIA Games app and go to Settings > GeForce NOW > Test Network > Show details). We would really like to help you get GeForce NOW running smoothly for you. You can reach out to our 24/7 customer care at www.nvidia.com/nvcc and provide this reference number 170303-000469 specific to your case and we will do our best to make this up to you and get GeForce NOW running smoothly.
Rated 1 out of 5 stars
Avoid!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the most expensive piece of junk I have ever seen. I bought this device to have the ultimate Kodi streaming device with the bonus of downloading games to play while not watching movies and tv shows but man is this thing sloooow. This thing makes the $40 Amazon Firestick look fast. I have used many Android boxes and Firesticks (gen 1 and 2) and all worked better than this paper weight. Loaded Kodi Krypton 17 and tried several different "builds" but it would just freeze up at times while using it. I spent over 4 hours trying to get things to work right but I finally gave up. This thing looks impressive and I wanted it to work so bad but with all my tech savvy and patience it was not to be. Hooked my $80 Yoka TV KB2 Pro box back up, which has as much RAM and twice the storage, and all is good in the world. Returning this waste of money tomorrow.
No, I would not recommend this to a friendBrand response from NVIDIA Community Team
Posted .Hi,
We are sorry to hear about your experience. We do make an effort to make SHIELD the best Kodi streaming device so would like to support you better. Slow performance and freezes are not expected so please contact our 24/7 customer care at www.nvidia.com/nvcc and provide this reference number 170207-000342 specific to your case so that we can help you troubleshoot the issues and get you a replacement if necessary.
Rated 1 out of 5 stars
Received a refurbished model?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from the 2015 16gb model, or so I thought. Received my new 2017 500gb model, to find out this is just the 2015 model and it had clear signs of use (no plastic on the top or anything). Even the date on the bottom says this device was manufactured in 2015. This is incredible deceptive and bad customer service from Nvidia. Wont be buying their product any time soon anymore.
No, I would not recommend this to a friendBrand response from NVIDIA Community Team
Posted .Hi Tofke,
We are sorry to hear about your experience. The current SHIELD TV Pro streaming box is the same version that began selling in 2015. What’s new in the product bundle selling today is our brand new game controller plus a media remote for free in the box. The previous bundle did not include a remote. The remote also includes a headset jack for private listening (a feature that the 16GB version does not have). The game controller is also a substantial upgrade from the previous controller (now including dual vibration feedback, 60hr gaming battery life, and an IR blaster for controlling TV volume). The throwaway plastic film was removed to make the product more environmentally safe. If you have any further questions or still believe that you received a unit that was not new, please contact our 24/7 customer care at www.nvidia.com/nvcc and provide this reference number 170207-000343 specific to your case and we would be happy to help you.



