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Customer Ratings & Reviews

Your price for this item is $30.99
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The comparable value price is $154.99

Customer reviews

Rating 4.7 out of 5 stars with 313 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers have good things to say about the Kraken X63's cooling performance, ease of installation, and quiet operation. Many appreciate its ease of use and aesthetically pleasing design, while some found the accompanying software needed improvement and experienced compatibility issues with their PC cases. The RGB lighting is also a frequently praised feature. Overall, the product receives positive feedback for its cooling capabilities and ease of installation, though software and compatibility issues are noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-313 of 313 reviews
  • Cons mentioned:
    Condition

    Rated 1 out of 5 stars

    Missing brackets, connectors and cables

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Open Box in Excellent condition. Should be in like new condition with all the parts. But no brackets, no mounting screws and no cable to connect fan or pump to mobo. It will cost me more to get these parts than to return and purchase new. Shame on you Best Buy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    didn't use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this item, didn't use it at all, sorry.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Does not last long until issues arise.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned for 14 months -- then caused my computer to not be able to start up. Pending a return from NZXT. fyi - computer boots fine w/o it plugged in, then obviously overheats quickly.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Missing parts

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is more on best buy and not NZXT. Got it as open box (excellent) labeled as "no missing parts" but was missing mounting bracketing accessories. its just frustrating

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Go Corsair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not real happy with this guy, LED failures, fan failed. It’s been like this with most of NZXT products of late.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible open box experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT buy open box items from them. They say it's excellent rated but the box had no screws, no cables at all. And it took me so much effort to find those missing parts and ended up costing me more than a new cooler. Utterly disappointed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy NZXT products. Go for corsair rather

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    APP is crashing. Customer service is bad. Just go for something else.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pump clicks after 5 month.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pump is Clicking after 5 months. Its too loud and annoying now. Will not be buy this brand again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    buyers beware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    deceiving delivery date, stuck waiting nearly 2 weeks past the delivery date, what a joke

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Dont forget about NZXT CAM

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done! Fit well into my nr200 case. Just make sure to download NZXT CAM to adjust the fan settings.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great looking and great performing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek looking. Cooled my 13700k very well. Would recommend 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this product as a used item and it was on-time and brand new looking. works like a charm, no issues yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid cpu

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used it for about 2 monghs now and dont see any sort of jump over 70

    I would recommend this to a friend