Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 9269 reviews
(9,269 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 3 out of 5 stars
Basic office
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm bummed that the office has to be purchased separately now. Especially when I spent so much on a Microsoft surface. But, I suppose it was a necessary purchase.
I would recommend this to a friendRated 3 out of 5 stars
Too expensive!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works as expected but costs too much! Seemed like the best of 2 pricey options since we did not want to sign up for the annual subscription.
I would recommend this to a friendRated 2 out of 5 stars
Where's the email?!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Go it for a good price. Or at least I thought I did. I never got the email to download it as of yet
This review is from Microsoft - Office Home & Student 2019 (1 Device) [Digital] - Mac OS, Windows [Digital]
No, I would not recommend this to a friendRated 3 out of 5 stars
OFFICE HOME
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WORKS AS STATED. HATE THAT IF YOU PURCHASE THE LONG TERM VERSION, IF ANYTHING HAPPENS TO YOUR COMPUTER YOU WILL NOT BE ABLE TO TRANSFER TO A NEW COMPUTER.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We appreciate you taking the time to leave your review. We just wanted to chime in and let you know that you can reinstall Office Home and Student 2019. If you attach it to a Microsoft account you can reinstall it using that account. The steps are outlined here: https://aka.ms/AA4rq32.
Hope that helps,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
Rated 3 out of 5 stars
Microsoft Office one time purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microsoft Office is a necessary piece of software for Word and Excel The only thing I do not like is the price, I think it costs too much, but that’s just me
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Steve,
Thanks for your review. We're glad that you like Word and Excel. If you need any help feel free to call our Customer Support Team here: https://aka.ms/AA4jrpj.
Best,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
Rated 3 out of 5 stars
Most of the "improvements to this version over the
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was happy with 2010. I only did the up grade to make it easier to take on-line classes and submit professional certification renewals going forward.
No, I would not recommend this to a friendRated 3 out of 5 stars
MS office 2019
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like most microsoft products they move commands around, change the file format and fix bugs and call it new. Wish they would add a "maybe" to recommend to a friend.
I would recommend this to a friendRated 3 out of 5 stars
Great program
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Particularly interested in Excel and Word programs. Be careful when you type in a key code. There are hackers everywhere trying to get into your computers and devices.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Lynn,
If you're curious to learn more about Excel and Word, we recommend checking out our Tips & Tricks page: https://support.office.com/office-training-center/featured-tips
Click through the tabs at the top of the webpage to see tips and tricks for each of the Office apps including Excel and Word.
Cheers to your productivity!
Sincerely,
Jo
Office Customer Care
Rated 3 out of 5 stars
Font size too tiny for my liking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I preferred Word 2013. This new version has tiny font on the ribbon and I found out that I cannot change it! I hope I can get Microsoft to switch versions for me!
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Jamie,
You can increase the size of text in all your apps, including Word, by going into your settings, then clicking on system, and under the display section changing the scale and layout. This will make everything bigger if you increase the scale percentage.
If you need anything else don't hesitate to reach out to our Customer Support Team: https://aka.ms/AA4jrpj.
Best,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
Rated 3 out of 5 stars
Office Suite
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great to have and be able to take with you wherever you go. Nice to have on the go so that you can always be productive when you have access to the internet or not.
I would recommend this to a friendRated 3 out of 5 stars
It's a program
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing to get excited about it the window program. I think it's crazy that you have to purchase it separately I think it should come already on the computers .
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We just wanted to make sure that if you ever need anything you know you can reach out to our Customer Support Team here: https://aka.ms/AA4jrpj.
Best,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
Rated 3 out of 5 stars
So, So
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked out great for the first year but then something got messed up with their technical side of things
No, I would not recommend this to a friendRated 3 out of 5 stars
Necessary evil
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Since you have to have something to use word and excel this is the best option if you are using the minimum service as it is a one time purchase not a yearly fee
I would recommend this to a friendRated 3 out of 5 stars
It's just okay...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a necessity if you want access to your old files. Wish they would add publisher to it. I like to make my own note cards and greeting cards.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for sharing your review. We just wanted to let you know that all our Office 365 products include Publisher. You may want to check them out.
Best,
Nelson
Office Customer Care
Rated 3 out of 5 stars
will not work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought office home studend can not get it to work i will take to store to get it working this weekend and pay to get it done
This review is from Microsoft - Office Home & Student 2019 (1 Device) [Digital] - Mac OS, Windows [Digital]
No, I would not recommend this to a friendRated 3 out of 5 stars
Some older versions were better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's OK, but some of the functions in the older versions are either no longer available or more difficult to use.
This review is from Microsoft - Office Home & Student 2019 (1 Device) [Digital] - Mac OS, Windows [Digital]
No, I would not recommend this to a friendRated 3 out of 5 stars
A necessary evil
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You must have this to get any work done. And just when you've gotten used to a version out comes a new & an improved one. Not a fan but whatcha gonna so?
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
If you are looking to keep the newest version of Office you can install Office 365. It will always have the latest updates.
Best,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
Rated 3 out of 5 stars
MS Office
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is what it is. I refuse to pay $xx a month to use the software. If I had been able to transfer the MS Office 2007 I already own I would have done that.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Tim,
Thanks for sharing your review. Office 2007, that's awesome! we appreciate you sticking with us all this time. We totally understand that Office 365 subscriptions aren't for everyone. That's why we continue to offer these one time purchase versions of Office.
Have a great one,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
Rated 3 out of 5 stars
Only works with Windows 10
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only works with Windows 10. I was hoping to get a DVD or other physical media with it, but only comes as download.
This review is from Microsoft - Office Home & Student 2019 (1 Device) [Digital] - Mac OS, Windows [Digital]
No, I would not recommend this to a friendRated 3 out of 5 stars
Office program
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This program was integrated into my new computer and I was able to use it immediately, however it is not as easy to open as was the previous version.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We would love to help you so that you find Office Home & Student 2019 easier to get around. You can find our Office tips and tricks page here: https://aka.ms/AA4r1mp.
Best,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.






