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Customer reviews

Rating 4.6 out of 5 stars with 9269 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 441 Showing 8,801-8,820 of 9,268 reviews
  • Rated 1 out of 5 stars

    Don’t Buy this Software!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get Offie Home and Student software to download from Microsoft website. Got an error message that told me to call Microsoft. Microsoft Rep said that was something on my computer that needed to be removed before software could be loaded. He offered me a $600 plan to fix the problem. Needless to say, I refused to do that. Mine is a new computer and I didn’t have any problem downloading and installing other software. Site also kept trying to get me to accept Microsoft Office 365. Returned this software card to store.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Adequate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adequate adequate adequate adequate adequate adequate

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's what you expect. Just sad it costs so much. It was easy to upload and follow

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for your review. We're happy to hear that your installation was easy. We'll pass along your feedback about the price.

      Have a great one,

      Nelson
      Office Customer Care Microsoft

  • Rated 3 out of 5 stars

    Pricey

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still don't have clarification on this product or services.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s Word and Excel...what is there to say?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s Word and Excel...what is there to say? Took a bit to download but is working now.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Used to be included

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office used to come included on computers. It works okay, except difficult to set up email.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not easy download

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m an old school disk user. The digital download was time consuming and just a bother.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry to hear that your download was time consuming. We'll pass your experience along as feedback.

      Best,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 3 out of 5 stars

    Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had hard trying to get stuff transferred over from old computer.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Diann,

      We'd love to try and help you with the issues that you're facing. Please head to our Office Support site to see if your issue is one we can help resolve!

      https://support.microsoft.com/en-us/office

      Best,

      Tom
      Microsoft Office Team Microsoft

  • Rated 2 out of 5 stars

    Good for school or work but not for home.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This latest version of office is not as good as the older version. I use the templates a lot and find the choices not very good. Not much of a selection for some of the categories. This version of office is probably best for school or work. Not so good for home usage. The tutorials were not very helpful. I learned more from trial and error.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Microsoft Officde

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a much needed program that the computer does NOT come with.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    fvegr fgnbrgnbrgtbn

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    kefjvf efjnveinveiorj ej vei viev e eijvmepimv iornirniruner owsncdoundwowdnc

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    School

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay product and can you installed on one device only.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Must have

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without office can not think of laptop. Bought life time offer in a awesome deal

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for the review. We're glad you are finding Office Home and Student 2019 to be a great deal.

      Have a great one,

      Nelson
      Office Customer Care Microsoft

  • Rated 3 out of 5 stars

    Office home and student.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Just what I needed for my use. Enjoy it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wish we didn’t have to renew yearly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I miss just buying a program and being able to have it longer than a year!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wasted Money

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my granddaughter for college along with a MacBook, printer, tech support, etc. We tried for 8 months to get this up and working to no avail. There was one number we were suppose to have, some key code, and we kept typing it in but never would work. We live 45 miles from the nearest Best Buy. When finally I took it back to get tech support to help but since I didn’t make an appointment they would not help me. So I paid over $100.00 for nothing.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty average

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's pretty average software and I don't have much else to comment about it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good to have at your finger tip

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a need for everyone in the home. This helps my kids with the homework.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for the review. We're glad to hear that Office Home and Student 2019 has what your kids need for their homework. We wish them the best in school.

      Have a great day,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 3 out of 5 stars

    Same product more money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same product I have used for 29 years but now I gotta pay a boat load to use it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Basic MircoSoft products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only good for 1 computer, but WAY better than having to pay for the licensing every year.

    I would recommend this to a friend