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Customer reviews

Rating 4.6 out of 5 stars with 9269 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 443 Showing 8,841-8,860 of 9,268 reviews
  • Rated 3 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned item did not fit my needs. Did not like Windows S

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    problematic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    many probllems with activation. maany hours on line with geek squad

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what needs to be done. Haven’t used it a lot yet but good to know I have it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A must get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not compatible with all computers bought and can't use at the moment but needed

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad you were able to get what you needed. We have a great page full of tips and tricks if you need them. You can find that here: Tips and tricks page: https://support.office.com/en-us/office-training-center/featured-tips

      Best,
      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 3 out of 5 stars

    This was not loaded on the computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to purchase this because I didn't know this was a separate cost.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Work

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say it does what it’s suppose to do without fail

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    What you would expect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does exactly what it’s supposed to but it’s so overpriced in my opinion.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Frustrated

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product, have it on other devices. Had a heck of a time downloading the digital version. I never received an email, called to get help and had to wait to get another email sent. Took a very long time with very little help except to wait from the service team.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Limited...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ...to a single device or pay monthly ad infinitum for access on all devices. Meh

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    office

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we think it seems way over priced for an average program

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    so far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty much what we expected but we haven't had much time to play with it yet

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We have a great tips a tricks page for you as you get started. Here's the link: https://aka.ms/AA4r1mp.

      Hope that helps,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 3 out of 5 stars

    Word not supported by Dragon extensions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This edition of office is not supported by Dragon dictation program extensions..

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    could use outlook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product could use Outlook with it. Quite often email is needed

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Keeps crashing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m using a brand new Dell, so I'm not sure where the problem actually lies.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Office. As expected.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How about the ability to just buy WORD, which is all many people need?

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your review. We'll pass along your feedback about just being able to purchase Word.

      Best,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 3 out of 5 stars

    Good I guess

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure how much I needed this, but I have it if it becomes a necessity

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It's always a good idea to be prepared.

      Have a great day,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 3 out of 5 stars

    Essential for my business

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Word is all I want for my business. Help is not user friendly.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Rual,

      Thanks for sharing your review. We're glad we are able to help you in your business. If you ever need anything feel free to reach out to our support team here: https://aka.ms/AA4jrpj.

      Best,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 3 out of 5 stars

    Still getting used to it, but a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes some getting used to, but it was discounted seeing as I bought a laptop

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a happy camper!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer office home and student 2013! This one is automatically connected to the one-drive cloud which I hate! It also has many invasive pop ups that I find irritating! It also seems to take longer to navigate. I just want a simple old fashioned office so that I can type letters and do business! I believe they have made this more complicated then it needs to be!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ok but old office was easier to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a bit confusionf for an old man I was used to the old office sw

    No, I would not recommend this to a friend