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Customer reviews

Rating 4.6 out of 5 stars with 9268 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 9,267 reviews
  • Rated 5 out of 5 stars

    Microsoft Office Suite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fine and works as expected. Super easy to install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Keeper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Are use Microsoft word all the time, this was easy to use easy to install and I had no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office is an essential part of work. A real must have.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you like having Office Home and Student 2019 as an essential part of your work.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I've always loved MS Office Software.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Dan,

      We appreciate your review. We're glad to hear that you are enjoying Office Home and Student 2019.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Newest version

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great version. Lots of new things. Simple to navigate

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Computer is faster & lighter weight.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I'd had some instruction on what One Drive is, how it works, what it's for, etc. I thought 12G of memory would be enough since I'd used less than 5G in the 10 years I'd owned my prior computer. Started out with One Drive at capacity and had to buy extra storage online. Kept getting message that 36k+ items hadn't synced correctly. One of my business email accounts lost all contacts and I'm still not sure I'm getting all my email. Luckily my daughter was able to install the Microsoft 365 that I'd purchased despite having a receipt with a product code printed so faintly that we had to guess the first letter. Not much customer service despite Geek Squad contract. Takes a long time to get through to a live person on phone, but was finally able to get Webroot installed online. (Had it earlier and renewed it, but there was a mixup in billing and this security wasn't installed when I brought home-delivered computer in to Geek Squad to have files and programs transferred from old computer to new one. Every trip into store takes several hours for commute and wait time, then usually have to leave the computer for several days to have work done.) Would have appreciated a little more TLC.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to install software. Word program got rid of snip it tool icon ... not happy about that!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We still have the snipping tool in Windows 10. To use it you can either open the start menu and search for snipping tool or just press down the Windows Key + Shift + S.

      Hope that helps,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great for college students.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets all needs of a college student, good price range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good office app

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is much better than paying the $100 a year for office 365. With this you only get the basic office apps you don't get any specialty ones that might come in the suite edition or business edition. However for your average person this is more than plenty to last for at least a few years before buying another desktop.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing your thoughts on this product with us, we appreciate it.

      Best,
      Katie
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Pricey but required

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So obviously this is Microsoft office. This is a one time purchase but you will not get free updates to the new Microsoft office products every year, whereas the Office 365 annual subscription option does. Anyway, this is expensive but there really is not a great alternative to Office that is widely accepted and at least Word and Excel are required for pretty much any school work or work work type of assignments you may have. It does work well and is pleasant to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Required

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have basis apps for office and business use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great in combo with college laptop outstanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One time key for office on my computer is a must have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a new person to computers! Super easy to use!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    door alarms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product meets my needs to monitor a senior family member who wanders away from our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product well very well with my new MacBook Pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, has many new wonderful new features added.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better value than annual cost. Crazy price otherwise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great software easy to use no problems thanks best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product for home office tasks.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had installed by Geek Squad. Works great at home. I use it on my main desktop computer. it is not transferable to other laptops or devices which is what I wanted. It is a one time cost and not an annual fee. Only hassle was it requires a Microsoft account to begin the process of installing it. This is a Microsoft issue and not a Best Buy issue!

    I would recommend this to a friend