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Customer Ratings & Reviews

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Customer reviews

Rating 3.8 out of 5 stars with 988 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

68%
would recommend
to a friend

Customers are saying

Customers often highlight the thinness and strong magnet of the Snap Magnetic UltraThin phone grip and stand, as well as its compatibility with wireless charging. Many appreciate the comfortable grip, MagSafe feature, and sleek design. Some customers find the price a bit high, and others feel the stand functionality could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 988 reviews
  • Rated 1 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way overpriced. Broke already with normal use. On paper it sounds good but in reality it feels cheap.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not it. Weird feel to it. Doesn’t stand alone. Super expensive for nothing. Threw the packaging away otherwise I’d return it

    No, I would not recommend this to a friend
    • Brand response from Oh Snap! team
      Posted .

      Hey Angela - Thanks so much for your feedback! We're sorry to hear you're not satisfied with the product you received. If you are wanting to return it, please reach out to our support team so we can make sure you receive the best care! You may be able to return your product for a refund, even without the original packaging. oh-snap

  • Rated 1 out of 5 stars

    Disappointed in this item

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stand part of this tool is very flimsy and doesn't hold the phone up reliably. Also, to charge my phone, I need to remove my case. it does not support charging in the case, or at least I could not figure out how to make it work.

    No, I would not recommend this to a friend
    • Brand response from Oh Snap! team
      Posted .

      Thanks for your feedback—sorry to hear the stand didn’t hold up well and the charging wasn’t working through your case. Compatibility can vary depending on case thickness and materials. Our team at support@ohsnap.com would be happy to help troubleshoot or offer guidance. oh-snap

  • Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke on first day. Within 4 hrs of putting it on, it broke off. Couldn't reinsert.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unsatisfactory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a practical item its faulty when you open it. It doesn’t close and can’t use it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Expensive even on the other day I think should be

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over hyped. Interfere with wireless charging. Grip is not comfortable barley fits my fingers. Fold 6 use.

    No, I would not recommend this to a friend
    • Brand response from Oh Snap! team
      Posted .

      Hey Lizard! I'm so sorry to hear you've had issues with wireless charging. Please feel free to contact us at support@ohsnap.com for further assistance or to explore possible solutions so we can get this taken care of for you! oh-snap

  • Rated 1 out of 5 stars

    Ok grip but does not chage with wireless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless charging simply does not work with this on which is a shame be auae the functionalit of the grip is very nice. However, i hate plugging in my phone and regrwt buying this. Unfortunately it does auck, contrary to their advertising.

    No, I would not recommend this to a friend
    • Brand response from Oh Snap! team
      Posted .

      Thanks for the honest feedback, Danb—glad you liked the grip, but we’re sorry the charging didn’t meet your expectations. Our team at support@ohsnap.com is happy to help troubleshoot or explore other options. oh-snap

  • Rated 1 out of 5 stars

    Don't buy it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly cheap piece of garbage that stopped working correctly after less than 2 weeks. I'd highly recommend staying away from this product!

    No, I would not recommend this to a friend
    • Brand response from Oh Snap! team
      Posted .

      Thanks for sharing your feedback — we’re sorry to hear the product didn’t meet expectations. We appreciate you noting the durability issues; that helps us improve future designs. Please reach out to our support team — they’d be happy to help with a replacement or refund! oh-snap

  • Rated 2 out of 5 stars

    Not the best

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very lightweight and sort of flimsy. Definitely prefer the magnetic pop socket.

    No, I would not recommend this to a friend
    • Brand response from Oh Snap! team
      Posted .

      Hey PS5owner - Appreciate you giving it a shot! We designed it to be super lightweight, but we get that everyone has their own preference. Your feedback helps us improve, so thanks for sharing. If there’s anything we can do, feel free to reach out at support@ohsnap.com—we’d love to help! oh-snap

  • Rated 2 out of 5 stars

    Disappointing.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sort of works. Doesn’t charge on regular capacitive charging devices, must use a magnetic, magic-mount style charger for it to do what it is advertised to do. Disappointed.

    No, I would not recommend this to a friend
    • Brand response from Oh Snap! team
      Posted .

      Hi MykB, thank you for the review and I'm sorry it didn't meet your charging needs! It does work best with magsafe wireless chargers, but it's possible there's a different issue that's preventing your grip from allowing passthrough charging. If you'd like some troubleshooting help, please reach out to support@ohsnap.com! oh-snap

  • Rated 1 out of 5 stars

    Wouldn’t buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would rate the lower if I could. Broke within a day roughly. The concept is good, but execution is not. The finger slot is awkward, overall cheaply made and too expensive for the quality and durability.

    No, I would not recommend this to a friend
    • Brand response from Oh Snap! team
      Posted .

      Hey Trouble2127! Thank you so much for taking the time to leave a review. We're sorry to hear that you have run into issues with the Snap Grip. If you reach out to us at support@ohsnap.com we'd be happy to send you a free replacement Snap Grip through our one year warranty. Look forward to hearing from you! oh-snap

  • Rated 2 out of 5 stars

    NO SOLD ON THE CONCEPT

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great concept but I didn't feel comfortable holding my phone with one hand and this support device.

    No, I would not recommend this to a friend
    • Brand response from Oh Snap! team
      Posted .

      Hey 1Choice21 -

      Thank you for sharing your feedback! We’re sorry to hear the grip didn’t provide the one-handed comfort you were hoping for. Your input is valuable as we continue to refine our designs to meet a variety of preferences. If you have any questions or need assistance, feel free to reach out at support@ohsnap.com—we’re here to help! oh-snap

  • Rated 1 out of 5 stars

    Poor Design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very flimsy and almost feels like you’re going to break it whenever you try to spin it. You have you use the sticker attachment and put it on your case even if you have the MagSafe. If you remove it leaves a bunch of residue. I’d suggest trying a different brand. I even sent a video to customer support and they said that was normal and offer no other solution.

    No, I would not recommend this to a friend
    • Brand response from Oh Snap! team
      Posted .

      Hey Nick - We’re sorry to hear about your experience—it sounds like the grip didn’t meet your expectations, and we understand your frustration. While the grip is designed to be slim and lightweight, it should still feel secure and functional. Your feedback about the adhesive and support interaction is valuable, and we’ll use it to improve.

      If you’d like to discuss further or explore other options, please reach out to us again at support@ohsnap.com—we’re here to help and ensure you have a better experience. oh-snap

  • Rated 1 out of 5 stars

    The pop socket that sucks

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite the slogan, I can assure you that this does indeed “suck”. The grip is made of very flimsy plastic that feels like it will break very quickly. I returned this immediately. There’s a good reason they package it so you can’t pull out the grip before you buy it.

    No, I would not recommend this to a friend
    • Brand response from Oh Snap! team
      Posted .

      Sorry to hear it wasn’t a fit for you! We’re always working to balance sleek design with durability—our team at support@ohsnap.com is happy to help if you’d like to share more feedback. oh-snap

  • Best Buy Employee

    Rated 1 out of 5 stars

    Weak Magnet and Doesn’t Feel Like $40

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The MagSafe connection is very weak with this one and the only alternative is to permanently affix it with included adhesive. The material holding the puck to the base is extremely flimsy and feels like plastic. I’m sure it would’ve held up fine, but very difficult to justify for $40. It’s also a pain to pull the puck out every time if you don’t have nails, then you need you orient it so the folded interconnects are parallel with your grip every time.

    No, I would not recommend this to a friend
    • Brand response from Oh Snap! team
      Posted .

      Hey John! Thank you for your review! We appreciate your feedback. If you are having trouble with your grip adhering to your phone, please reach out to our team at ohsnap.com and someone will assist you with that! oh-snap

  • Rated 1 out of 5 stars

    Don’t do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Supper annoying. Prongs bend backwards or shift making it difficult to close and won’t stay closed. Annoying how expensive it is. Do not recommend.

    No, I would not recommend this to a friend
    • Brand response from Oh Snap! team
      Posted .

      Sorry to hear about your experience. The prongs shouldn’t bend or fail to close, and it’s disappointing that this happened — especially at that price point. Please reach out to our support team so we can assist you with a replacement or troubleshooting! oh-snap

  • Rated 1 out of 5 stars

    Oh Snap Phone Grip

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I appreciated the design and color of the product, the functionality was lacking. The thin circle was not sturdy enough and the extended frame was flimsy. Two days in my phone fell and my screen cracked.

    No, I would not recommend this to a friend
    • Brand response from Oh Snap! team
      Posted .

      We’re really sorry to hear that happened—your experience definitely isn’t what we strive for. Please reach out to support@ohsnap.com so we can look into this and see how we can help. oh-snap

  • Rated 1 out of 5 stars

    Terrible pop socket

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Giving it only a 1 star review due to the fact that it’s not like a normal pop socket when you apply it to the back of your phone and pop it the whole bottom side is metal. It’s like two points that come out and it’s very very uncomfortable trying to hold that.

    No, I would not recommend this to a friend
    • Brand response from Oh Snap! team
      Posted .

      Hey Robin! Thanks for the honest review! If it’s not working for your grip style, we’re happy to help explore options at support@ohsnap.com. You can check out all our grip styles on our website, ohsnap.com! oh-snap

  • Best Buy Employee

    Rated 2 out of 5 stars

    Boohoo

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] It didnt stick my phone at all, the adhesive sucked, the magnet worked really really good but thats it

    No, I would not recommend this to a friend
    • Brand response from Oh Snap! team
      Posted .

      Hey Kyler! Thanks so much for reaching out and I'm sorry for the issues you're having with your grip. Please know that your grip is backed by our one year warranty and you can reach out to us at support@ohsnap.com for anything you need. We definitely want to make sure you're getting the most out of your grip!
      -Ohsnap! oh-snap

  • Rated 1 out of 5 stars

    Worthless

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it. Followed instructions to install and it keeps failing off the case. Glue on the pad is worthless. Had to use superglue to get it to stick.

    No, I would not recommend this to a friend
    • Brand response from Oh Snap! team
      Posted .

      Thanks for your feedback — we’re sorry the product didn’t meet expectations. If you’d like help with a replacement or refund, feel free to reach out to our support team. oh-snap