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Customer reviews

Rating 3.8 out of 5 stars with 933 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

67%would recommend to a friend

Customers are saying

Customers often highlight the thinness and strong magnet of the Snap Magnetic UltraThin phone grip and stand, as well as its compatibility with wireless charging. Many appreciate the comfortable grip, MagSafe feature, and sleek design. Some customers find the price a bit high, and others feel the stand functionality could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 933 reviews
  • Rated 5 out of 5 stars

    Best of the best.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best stand and phone holder I've bought.

    I would recommend this to a friend
    • Brand response from Oh Snap! team
      Posted .

      Hey Fauraj,

      Thanks so much for the awesome review! We're biased, but we'd agree - definitely the best phone grip on the market. oh-snap

  • Rated 1 out of 5 stars

    Open Box

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new Ohsnap grip but received a open box grip instead. I contacted customer support but they did nothing to fix the mistake instead they offered a $1.50 refund for receiving a open box item

    No, I would not recommend this to a friend
    • Brand response from Oh Snap! team
      Posted .

      Thanks for letting us know — I’m really sorry to hear you received an open-box item instead of a new one and that support didn’t properly address it. That’s definitely not the experience we want for you. Please feel free to reach out again and reference your original ticket so the issue can be escalated for a proper resolution, feel free to ask specifically for a manager so we can further take a look into this! oh-snap

  • Rated 2 out of 5 stars

    Not as advertised.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Neat in concept and real cool looking. Does not charge through and stopped spinning about 3 weeks in. Going back to a popsocket.

    No, I would not recommend this to a friend
    • Brand response from Oh Snap! team
      Posted .

      Hey ChopperDoctor! Thank you for your review and support! We'd be happy to help you resolve the issues you are having with your Snap Grip if you reach out to us at support@ohsnap.com. We look forward to hearing from you! oh-snap

  • Rated 2 out of 5 stars

    Didn’t like

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, it feels cheap. I wouldn’t trust it. And the hole to put one finger thru is not that big and feels like it’s going to break. Couldn’t get the kickstand feature to hold the phone up either.

    No, I would not recommend this to a friend
    • Brand response from Oh Snap! team
      Posted .

      Hey KatherineH - Thanks for your honest feedback! We’re always striving to make the best grip for everyone, and while it sounds like there’s room for improvement, we want to reassure you that the grip is designed with durability in mind and is backed by our 1-year warranty for added confidence. If you ever have questions or need assistance, feel free to reach out at support@ohsnap.com—we’re here to help! oh-snap

  • Rated 5 out of 5 stars

    Needed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was needed after my friend replaced their phone case.

    I would recommend this to a friend
    • Brand response from Oh Snap! team
      Posted .

      Thanks for sharing! Glad it came in handy after the case switch — it's always a good time to upgrade or refresh accessories. Let us know if you need help getting the best fit or if you have questions down the line! oh-snap

  • Rated 1 out of 5 stars

    Pricey and doesn't stick!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid 40 buck or more for product that does not hold up to its promise. I followed the instructions closely to stick it to the phone and within two days it was no where to be found...Gone !

    No, I would not recommend this to a friend
    • Brand response from Oh Snap! team
      Posted .

      Thanks for sharing your feedback — we’re sorry to hear the product didn’t meet expectations. We appreciate you noting the durability issues; that helps us improve future designs. Please reach out to our support team — they’d be happy to help with a replacement or refund! oh-snap

  • Cons mentioned:
    Stand

    Rated 1 out of 5 stars

    Keep looking …

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stand just folds up, it’s worthless. My Mag charger does not charge with this on at all, it says it charges and then doesn’t then does then doesn’t… it’s not worth the money

    No, I would not recommend this to a friend
    • Brand response from Oh Snap! team
      Posted .

      Hey Heather! Thank you so much for the feedback and support! I am sorry to hear that you are running into issues with the kickstand and wireless charging. If you reach out to support@ohsnap.com we’d be happy to send you a replacement if it is still under our 1 year warranty. Look forward to hearing from you! oh-snap

  • Rated 5 out of 5 stars

    Magnetic pop socket

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item. Glad to be able to purchase for my Samsung phone

    I would recommend this to a friend
    • Brand response from Oh Snap! team
      Posted .

      Thanks for sharing your thoughts! We're glad to hear the grip's sleek and comfortable design has become your new favorite. If you ever need help or have questions, feel free to reach out — we're here for you! oh-snap

  • Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke on first day. Within 4 hrs of putting it on, it broke off. Couldn't reinsert.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way overpriced. Broke already with normal use. On paper it sounds good but in reality it feels cheap.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stand is very flimsy. It seems like one wrong move and it will break. Definitely not worth over $30 price tag.

    No, I would not recommend this to a friend
    • Brand response from Oh Snap! team
      Posted .

      Hey KarenA! Sorry it felt that way! Despite its slim design, the Snap Grip is built tough and tested to withstand over 1 million grip cycles—feel free to reach out to support@ohsnap.com if you have any concerns! oh-snap

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was really great thing but durable wish I would not have lost it though!!

    I would recommend this to a friend
    • Brand response from Oh Snap! team
      Posted .

      Thanks for your comment! We're so glad to hear you enjoyed using it while you had it. 😊
      If you ever decide to replace it or need help picking the right option again, feel free to reach out oh-snap

  • Rated 2 out of 5 stars

    Phone mount

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t do much like the product . Wasn’t very easy to use kinda just sat on my phone.

    No, I would not recommend this to a friend
    • Brand response from Oh Snap! team
      Posted .

      Sorry to hear it didn’t meet your expectations, Joshuah. If you’d like help with setup or to share more feedback, our team’s always here at support@ohsnap.com. oh-snap

  • Cons mentioned:
    Stand

    Rated 1 out of 5 stars

    Not what i expected not sturdy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not that sturdy its weak. Stand was not that good.

    No, I would not recommend this to a friend
    • Brand response from Oh Snap! team
      Posted .

      Thanks for the feedback, Jtiwan—sorry to hear the stand didn’t meet your expectations. If you'd like to share more or explore options, feel free to reach out to us at support@ohsnap.com. oh-snap

  • Cons mentioned:
    Stand

    Rated 1 out of 5 stars

    Terrible item

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible item.. flimsy. Doesn't stay open. Worthless as a stand. All adds about this item is all hype.. Don't waste your money.

    No, I would not recommend this to a friend
    • Brand response from Oh Snap! team
      Posted .

      Hi JosephH -

      We’re sorry to hear that the grip didn’t meet your expectations and understand how disappointing this must have been. Your feedback about the stand and durability is important to us, and we’ll use it to continue improving our products. If there’s anything we can do to assist or make this right, feel free to reach out to us at support@ohsnap.com—we’re here to help! oh-snap

  • Rated 1 out of 5 stars

    Wont refund me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having this for a year... my phone constantly falls and OhSnap refuses to give me a new product. They only want to send me the adhesive part, when its the actual magnet that i believe it faulty. Do not recommend. Not worth $40. Such a joke.

    No, I would not recommend this to a friend
    • Brand response from Oh Snap! team
      Posted .

      We’re really sorry to hear about your ongoing issue—especially after a full year of use. It sounds like more than just an adhesive problem, and we’d like to take another look. Please reach back out to support@ohsnap.com and reference this situation so we can escalate it properly. oh-snap

  • Rated 2 out of 5 stars

    Meh

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean it does what it says but the adhesive is very weak. It fell off twice within a couple of hours.

    No, I would not recommend this to a friend
    • Brand response from Oh Snap! team
      Posted .

      Thanks for the feedback, Angel—sorry the adhesive gave you trouble. That’s not normal, and our team at support@ohsnap.com would be happy to help make it right for you as you're backed by our 1yr warranty! oh-snap

  • Rated 1 out of 5 stars

    What a waste of money

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing doesn't mount unless you have a magnetic one, which the sales rep did not explain (I went into the store specifically looking one that would lock into place with a prong-mounted rack on my car's dash). It also didn't take long for the springs that hold it down to go, so now it's just an annoying protrusion on the back of my phone. So not worth the price!

    No, I would not recommend this to a friend
    • Brand response from Oh Snap! team
      Posted .

      Hey TroyS! Thank you so much for your review! We're sorry to hear that you are running into issues with the arms and magnetization of the Snap Grip. If you reach out to us at support@ohsnap.com we'd be happy to help you find a solution. Looking forward to your response! oh-snap

  • Rated 5 out of 5 stars

    Compact

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Slimline and gets the job done. I will purchase again

    I would recommend this to a friend
    • Brand response from Oh Snap! team
      Posted .

      Thanks for the positive feedback! We're thrilled to hear that you're enjoying the slim profile and functionality of the grip. If you ever have any questions or need assistance in the future, don’t hesitate to reach out — and we’ll be here when you're ready for that next purchase! oh-snap

  • Pros mentioned:
    Magnet strength

    Rated 1 out of 5 stars

    Terrible build quality. They do suck.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went through 2 of them in a month because I liked how slim and strong the magnet is to start. The thing wore and tore in less than a month.

    No, I would not recommend this to a friend
    • Brand response from Oh Snap! team
      Posted .

      Hey David - We’re sorry to hear about your experience, and we appreciate your patience in giving the grip another try. While we’re glad you liked the slim design and strong magnet, the wear and tear you described isn’t what we’d expect. Please remember, your grip is backed by our 1-year warranty, so reach out to us at support@ohsnap.com and we’ll make this right for you! oh-snap