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Customer Ratings & Reviews

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Customer reviews

Rating 3.8 out of 5 stars with 959 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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68%would recommend to a friend

Customers are saying

Customers often highlight the thinness and strong magnet of the Snap Magnetic UltraThin phone grip and stand, as well as its compatibility with wireless charging. Many appreciate the comfortable grip, MagSafe feature, and sleek design. Some customers find the price a bit high, and others feel the stand functionality could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 959 reviews
  • Best Buy Employee

    Rated 2 out of 5 stars

    Strong magnets but everything else meh

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels flimsy. Can only hold it using certain angles or you need to rotate the mechanism so you can actually hold it. If you want to put your fingers inside the grip it can mess with closing the grip. It uses adhesive to attach to your phone so be careful because it is really strong. The magnets for magsafe are really strong and nice but too many downsides.

    No, I would not recommend this to a friend
    • Brand response from Oh Snap! team
      Posted .

      Hey Haunted! Thanks for sharing your feedback—it’s clear you gave the grip a fair try, and we’re sorry it didn’t meet your expectations. While we’re glad you appreciated the strong magnets, we understand your concerns about usability. Please remember that your purchase is backed by our 1-year warranty, so don’t hesitate to reach out to us at support@ohsnap.com—we’ll do our best to make this right! oh-snap

  • Rated 5 out of 5 stars

    Better alternative to pop socket

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised! Better than a pop socket! Easy to install and very useful for everyday use. I also got it on sale for 40% off!

    I would recommend this to a friend
    • Brand response from Oh Snap! team
      Posted .

      Thanks for the 5-star review — we're thrilled you're loving it! If you ever have questions or need tips for getting the most out of it, feel free to reach out! oh-snap

  • Rated 2 out of 5 stars

    Holds well but no kickstand

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sticks well to the MagSafe on my iPhone but the kickstand doesn’t work at all. I can’t sit my phone down at an angle to watch things on it. Disappointed for sure at spending $30. I don’t have the packaging still or I would take it back

    No, I would not recommend this to a friend
    • Brand response from Oh Snap! team
      Posted .

      Hey RobinT! Thank you for your feedback! If you are experiencing issues with the kickstand you can check out this tutorial on our website: https://ohsnap.com/pages/snap-4-tutorial If you still run into issues after trying the recommendations we'd be happy to send you a replacement ohsnap under the 1 year warranty. Just reach out to us at support@ohsnap.com! oh-snap

  • Rated 5 out of 5 stars

    Love this!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is great!! I saw it on social media and then found out that Best Buy has it!!!!

    I would recommend this to a friend
    • Brand response from Oh Snap! team
      Posted .

      Thanks for the 5-star review — we're thrilled you're loving it! If you ever have questions or need tips for getting the most out of it, feel free to reach out! oh-snap

  • Rated 5 out of 5 stars

    Best grip out there

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great light weight and sturdy grip! Definitely would buy again!

    I would recommend this to a friend
    • Brand response from Oh Snap! team
      Posted .

      Thanks, Bryan! We're thrilled you’re loving the lightweight and sturdy design—appreciate the support! oh-snap

  • Rated 2 out of 5 stars

    Big mistake

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not great — especially for the price. Very fiddly to deploy, (impossible with one hand); charge-through does not work… not with my case anyway, which is pretty average thickness.

    No, I would not recommend this to a friend
    • Brand response from Oh Snap! team
      Posted .

      Hey ChristopherF! Thank you so much for your feedback. We're sorry to hear that you are running into issues with wireless charging with the Snap Grip. If the grip is preventing your phone from receiving wireless charging, I would recommend the following:

      1. Check your thickness. The case needs to be less than 2.2mm thick (the thickness of a nickel). If your case is thicker than this, then it's possible that the overall thickness is too much for your wireless charger to power through.

      2. Check your charger. Ohsnap recommends magnetic/magsafe chargers for best results with Snap 4 Luxe. Pads and stands have too much positioning variance to get the advantages of the updated grip design that helps charging in magsafe conditions.

      3. Check your placement - you want to make sure that the grip is centered over the internal charing coil that supports the wireless charger. The best way to find this is by placing your charger over your phone (before placing your grip) to see where successful charging is achieved.

      4. Check your power - make sure you're using a wireless charger that supports 20w (this is normally most chargers that now use USB-C and not USB-A). If the charger is not getting proper power, it won't be able to go through the thickness mentioned above.

      If you try the above tips and are still running into issues please reach out to us at support@ohsnap.com! oh-snap

  • Rated 5 out of 5 stars

    For my Iphone 14

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works very good for my Iphone 14 and i really like it alot

    I would recommend this to a friend
    • Brand response from Oh Snap! team
      Posted .

      Thanks, Susan! We’re so glad to hear it’s working great with your iPhone 14—appreciate the kind words! oh-snap

  • Rated 5 out of 5 stars

    Ohsnap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. This is the most handy phone accessory you can buy.

    I would recommend this to a friend
    • Brand response from Oh Snap! team
      Posted .

      Thanks, Glenn! We’re so glad you’re loving it—nothing better than hearing it’s your go-to phone accessory! Really appreciate all the support! oh-snap

  • Rated 5 out of 5 stars

    For my Samsung mobile phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent for my samsung mobile phone. I like it alot.

    I would recommend this to a friend
    • Brand response from Oh Snap! team
      Posted .

      Thanks, Susan! We’re so glad it’s working great with your Samsung—really appreciate you sharing your experience! oh-snap

  • Rated 2 out of 5 stars

    Not the best.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a bit flimsy and although it says it will work with most phone holders, it doesn’t work with any of mine.

    No, I would not recommend this to a friend
    • Brand response from Oh Snap! team
      Posted .

      Thanks for your feedback — I’m sorry to hear the product didn’t meet your expectation! We appreciate you taking the time to share your experience. Please reach out to our support team for help with a return or exchange so we can make this right for you! oh-snap

  • Rated 3 out of 5 stars

    It was not for me. looks great though

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did not work for me. It looks great but it did not circle around smoothly

    No, I would not recommend this to a friend
    • Brand response from Oh Snap! team
      Posted .

      Thanks for your honest feedback — we’re sorry to hear it didn’t perform as smoothly as expected. If the rotation or functionality felt off, it might’ve been a defective unit or there may have been an issue during installation. We’d be happy to help troubleshoot or assist you with a replacement if needed — feel free to reach out to support! oh-snap

  • Rated 5 out of 5 stars

    OH SNAP !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was different to get use to. But for sure like better that other brands. And the magnetic is awesome in the garage.

    I would recommend this to a friend
    • Brand response from Oh Snap! team
      Posted .

      Hey Tyson!! Thanks so much for the support and awesome review. Yes the magnetic feature on the grip is awesome all over the house and we're glad you're enjoying it! Really appreciate the support! oh-snap

  • Rated 3 out of 5 stars

    It’s ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not very steady. Feels cheap but sturdy. I like the magnet aspect of it.

    No, I would not recommend this to a friend
    • Brand response from Oh Snap! team
      Posted .

      Thanks for sharing your thoughts! We're glad to hear you're enjoying the magnetic aspect and slim design — it’s definitely a key feature for convenience and portability. If you ever run into any issues or need help getting the most out of your grip, feel free to reach out to support for assistance or potential replacement options! oh-snap

  • Rated 1 out of 5 stars

    If you have an otterbox case, dont bother

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “Snap 4 is the only Magsafe grip you dont have to remove for wireless charging”….unless you have an otterbox case. If you do then you dont have to worry about removing the grip fron your phone case, the magnitic on whatever charger you ise will oull it right iff the otterbox. After purxhasing the midnight blue version, following the instructions by not using the magnetic feature for 24 hours. The first time putting it on my charger, the grip came off the case. So i returned it and got the orange one, this time i tried using the adhesive that comes with the product along with super glue. I also let it set for 48 hours before using the magnetic feature. Suprise suprise, put it on the charger and the grip came right off the case. So you have created a product that wont work with one of the most popular phone cases sold today and make no mention in your product detail about it. Brazo OhSnap for a terrible product.

    No, I would not recommend this to a friend
    • Brand response from Oh Snap! team
      Posted .

      Hi JimM -

      We’re truly sorry to hear about your experience and the frustration it caused. While the Snap 4 is designed to work seamlessly with most cases, we understand how disappointing it must be to encounter issues with such a popular case like the Otterbox. Your feedback about adhesion and compatibility is invaluable, and we’ll be sharing it with our team to ensure we address these concerns.

      Please remember, your purchase is backed by our 1-year warranty, so if there’s anything we can do to help, don’t hesitate to reach out to us at support@ohsnap.com. We’d love the chance to assist further. oh-snap

  • Rated 5 out of 5 stars

    Great item. A must-have for ease of using your cel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item but didn't work on my particular phoneBut I was so disappointed because these are great!

    I would recommend this to a friend
    • Brand response from Oh Snap! team
      Posted .

      Thanks for the 5-star review — we're thrilled you're loving it! If you ever have questions or need tips for getting the most out of it, feel free to reach out! oh-snap

  • Rated 5 out of 5 stars

    Sleek!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! It’s super functional. I had to get a new one and do far I’m being cautious so it won’t break again.

    I would recommend this to a friend
    • Brand response from Oh Snap! team
      Posted .

      Hey DemetriusH! Thank you for your feedback! We're happy to hear you love it! If anything ever comes up, please know you're covered by our 1yr ohsnap warranty and you can reach out to us at support@ohsnap.com oh-snap

  • Rated 3 out of 5 stars

    Doesn’t work with MagSafe covers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you charge your phone trough MagSafe and you have a cover, this is not for you.

    I would recommend this to a friend
    • Brand response from Oh Snap! team
      Posted .

      Thank you for your feedback — we really appreciate it!
      While the product is designed to be compatible with wireless (MagSafe-style) charging, we understand that charging performance can vary depending on your phone model, case type, and charging accessories. Using a case — especially a thicker or non-MagSafe one — may impact the effectiveness of pass-through charging.
      If you're running into issues or need help troubleshooting, we recommend reaching out to our support team. We're happy to assist with any questions or help explore possible solutions or replacements if needed! oh-snap

  • Rated 5 out of 5 stars

    Love Tem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these I'm pretty much collecting every color

    I would recommend this to a friend
    • Brand response from Oh Snap! team
      Posted .

      Love hearing that, Mark! Thanks for the support—we’re honored to be part of your collection! oh-snap

  • Rated 5 out of 5 stars

    Love Them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these I'm pretty much collecting every color

    I would recommend this to a friend
    • Brand response from Oh Snap! team
      Posted .

      Love hearing that, Mark! Thanks for the support—we’re honored to be part of your collection! oh-snap

  • Rated 5 out of 5 stars

    Oh Snap Lux

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love this product. I saw the product on Instagram and had to check it out. I am not disappointed.

    I would recommend this to a friend
    • Brand response from Oh Snap! team
      Posted .

      Thanks for the 5-star review — we're thrilled you're loving it! If you ever have questions or need tips for getting the most out of it, feel free to reach out! oh-snap