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Customer Ratings & Reviews

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Customer reviews

Rating 3.8 out of 5 stars with 1009 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

68%would recommend to a friend

Customers are saying

Customers highly value the product's magnetic strength. They consistently report that the magnet is very strong.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,009 reviews
  • Rated 5 out of 5 stars

    pop alternative

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    popsockets just feels "more" right. although this feels questionable, it has held up and i do like the thin-ness and metal-plate (magnetic -- both the closure and being able to attach to mounts). looks great too.

    I would recommend this to a friend
    • Brand response from Oh Snap! team
      Posted .

      Thanks for your honest review! It's great to hear you're enjoying the sleek look, magnetic functionality, and slim design. We totally understand that feel—PopSockets do have a familiar comfort for many users, and it's valid to say this grip has a different vibe that may take some getting used to.
      That said, we’re glad it's holding up for you! If you ever have any concerns or want help getting the most out of it, feel free to reach out to support — we’re here to help! oh-snap

  • Rated 1 out of 5 stars

    It sucks

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nah this ain’t it. It’s thin and kinda cute but it seems so flimsy and was not comfortable around the fingers. It has an adhesive which confuses me since it’s supposedly magsafe compatible. It says to let it set for 24 hrs before you use it as a magnet on surfaces. I bought it, opened it in the parking lot, and immediately returned it. I’ll stick with popsockets

    No, I would not recommend this to a friend
    • Brand response from Oh Snap! team
      Posted .

      Hey AAZR! Thanks for giving the OhSnap Grip a shot! The adhesive adds extra security, especially for non-MagSafe surfaces, but we get that it’s not everyone’s cup of tea. If you ever want to chat about what could’ve made it better for you, feel free to reach out at support@ohsnap.com—we’re here to help! oh-snap

  • Rated 1 out of 5 stars

    Avoid avoid avoid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is engineered to last barely a year, company won't stand behind their products, mine broke literally days before the warranty was up, by the time I put in a request for a replacement, they actually processed it, then CANCELLED, because they looked at the receipt and saw it was over a year, I was left in absolute disgust, never seen a company or product at this price level that leaves their customers in the dirt, recommending skipping out and looking at other vendors or products

    No, I would not recommend this to a friend
    • Brand response from Oh Snap! team
      Posted .

      Thanks for sharing your feedback — we’re sorry to hear the product didn’t meet expectations. We appreciate you noting the durability issues; that helps us improve future designs. Please reach out to our support team — they’d be happy to help with a replacement or refund! oh-snap

  • Best Buy Employee

    Rated 5 out of 5 stars

    Definitely a must have

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Very good device great for handing and ease of use

    I would recommend this to a friend
    • Brand response from Oh Snap! team
      Posted .

      Thank you so much for the 5-star review! 🌟 We’re thrilled to hear you’re enjoying your experience — your support really means a lot. If you ever need tips, have feedback, or want to share how you’re using it, don’t hesitate to reach out! oh-snap

  • Rated 5 out of 5 stars

    Durable and good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that these are magnetic. They are also pretty durable.

    I would recommend this to a friend
    • Brand response from Oh Snap! team
      Posted .

      Thanks so much for the positive feedback! We're thrilled to hear you're enjoying your product and that it’s working well for you. Your support means a lot to us — we love knowing it’s making your experience better every day! oh-snap

  • Rated 2 out of 5 stars

    Applied with adhesive, can’t be rotated

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The problem is that the description does not say that this is held on with adhesive and cannot be rotated once applied. I cannot get my single finger through the central area, and it doesn’t open enough for thick fingers? I’ll return it.

    No, I would not recommend this to a friend
    • Brand response from Oh Snap! team
      Posted .

      Hey RickIcon! Thank you for taking the time to leave a review. The Snap Grip can have issues with rotation if the adhesive ring gets caught in the spinning mechanism. We'd be happy to send you a replacement grip under our one year warranty if you reach out to us at support@ohsnap.com! oh-snap

  • Cons mentioned:
    Build quality

    Rated 1 out of 5 stars

    Sprung and now unusable

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so upset! I was so excited for this product and it sprung within the first couple of weeks and will not lay flat!! Now if I use it, it catches everything!!! I looked online to see if there was any way to fix it but can’t find anything!

    No, I would not recommend this to a friend
    • Brand response from Oh Snap! team
      Posted .

      Hey CandaceR! Thank you for your review of our Snap Grip. We can definitely help you with this issue if you reach out to us at support@ohsnap.com. Looking forward to your response! oh-snap

  • Rated 3 out of 5 stars

    An OK Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The grip is difficult to peel out while the stand is not firm enough when needed.

    No, I would not recommend this to a friend
    • Brand response from Oh Snap! team
      Posted .

      Thanks for the feedback! We’re sorry to hear the grip and stand aren’t performing as expected. If you’d like help troubleshooting or exploring a replacement, feel free to reach out to our support team—we’re happy to assist! oh-snap

  • Rated 3 out of 5 stars

    no mag safe charging

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately this does not support mag safe charging if you have a case on you phone which I know most people have. Disappointed as was really hoping it would

    No, I would not recommend this to a friend
    • Brand response from Oh Snap! team
      Posted .

      Thanks for the feedback—sorry to hear about the charging issue with your case. MagSafe compatibility can vary depending on case thickness and materials, and we’re happy to help troubleshoot or offer suggestions at support@ohsnap.com! oh-snap

  • Rated 5 out of 5 stars

    Customer service is the best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but the best thing about it is the service. Working with OhSnap customer service for the warranty is a dream and I will continue to buy this grips.

    I would recommend this to a friend
    • Brand response from Oh Snap! team
      Posted .

      Hey Satisfied -

      Thank you for the kind words! We’re thrilled to hear you’re enjoying the grip and had such a positive experience with our customer service team—that’s exactly what we strive for. We truly appreciate your loyalty and look forward to keeping you in the OhSnap family for years to come! If you ever need anything, don’t hesitate to reach out at support@ohsnap.com. oh-snap

  • Rated 5 out of 5 stars

    Better than pop socket

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. Much better than a pop socket as it gives you the ability to have it flat as well as the ability to use the magnetic to hold your phone onto items

    I would recommend this to a friend
    • Brand response from Oh Snap! team
      Posted .

      Hey Wingz -

      Thanks so much for the awesome feedback! We’re thrilled to hear you’re loving the grip and finding the flat design and magnetic functionality so useful. If you ever have any questions or need assistance, feel free to reach out at support@ohsnap.com—we’re always here to help! oh-snap

  • Rated 1 out of 5 stars

    Cheap felling and uncomfortable grip

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only good thing is thin and strong magnet. I wouldn't recommend it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great little device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I like how well it works as a pop socket without the added bulk

    I would recommend this to a friend
    • Brand response from Oh Snap! team
      Posted .

      Thanks so much for the 5-star review — we’re thrilled to hear you're loving your experience! Your support means a lot, and we’re glad the product is working well for you. If you ever need help or have suggestions, feel free to reach out! oh-snap

  • Rated 5 out of 5 stars

    Favorite popsocket

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband as part of a Father’s Day gift. I currently use this and love it! I have the whole system

    I would recommend this to a friend
    • Brand response from Oh Snap! team
      Posted .

      Thanks for the 5-star review — we're thrilled you're loving it! If you ever have questions or need tips for getting the most out of it, feel free to reach out! oh-snap

  • Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone grip that I have found. Works great bought two of them. I highly recommend it. Don’t hurt my finger like a pop socket of a ring style.

    I would recommend this to a friend
    • Brand response from Oh Snap! team
      Posted .

      Hey Travis! Thanks so much for your positive review of the Snap 4 Luxe! We are happy to hear that you enjoy how comfortable the grip is. We appreciate your support! oh-snap

  • Rated 5 out of 5 stars

    Favorite phone holder!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how slim this phone holder is! The prop up part works well as well. It's convenient so that I can still use my MagSafe in my car.

    I would recommend this to a friend
    • Brand response from Oh Snap! team
      Posted .

      Hi toothdoc1!

      Thanks for the kind words! We’re so glad you’re loving the slim design and finding the kickstand and MagSafe compatibility super convenient. If you ever need anything, don’t hesitate to reach out at support@ohsnap.com. oh-snap

  • Rated 3 out of 5 stars

    Its ok.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my husband but he doesn’t like it. It says it allows for wireless charging but it wouldn’t work for us. Its not bad but pretty flimsy for a guy.

    No, I would not recommend this to a friend
    • Brand response from Oh Snap! team
      Posted .

      Hey Abulldog7,

      Thanks so much for the review and feedback! We definitely want to make sure you're getting the most out of your grip. Usually lack of wireless charging comes down to the phone case thickness - you'll want to make sure it's no more than 2.1mm thick. With that being said, please don't hesitate to reach out to our support team, support@ohsnap.com - you can use your grip with confidence knowing the grip is backed by our 1yr warranty! Thanks again! oh-snap

  • Rated 5 out of 5 stars

    Great phone grip

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve seen ad’s for this phone grip on Instagram. I was apprehensive ordering at first. But when I saw it available on Best Buy, I thought I would give it a try. I’ve been satisfied with it so far.

    I would recommend this to a friend
    • Brand response from Oh Snap! team
      Posted .

      Hey Kendoll29 - We appreciate you taking the time to leave this review! We're glad to hear that you took a chance on our product and are enjoying it's functions. Thanks again! oh-snap

  • Cons mentioned:
    Build quality

    Rated 1 out of 5 stars

    Hard Pass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pass through charging doesn't actually work. That was the only thing that made me try this. Has a sticker even though magnets should be enough. Flimsier than I expected.

    No, I would not recommend this to a friend
    • Brand response from Oh Snap! team
      Posted .

      Sorry to hear it didn’t live up to expectations—especially if pass-through charging was your main reason for trying it. We’d be happy to take a closer look at what might have gone wrong; feel free to reach out at support@ohsnap.com oh-snap

  • Rated 5 out of 5 stars

    Amazing Phone Grip

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried it wouldn't attach to my phone's case, but, it not only works on cases it fits inside my phone holder that carry on my belt. I did have trouble getting the phone grip out of its package.

    I would recommend this to a friend
    • Brand response from Oh Snap! team
      Posted .

      Thanks for your feedback! We're glad to hear the grip works well with your case and fits into your belt holder—that's definitely a plus for portability. Sorry to hear you had trouble with the packaging though; we appreciate you sticking with it! If you ever have any issues or questions, feel free to reach out to support! oh-snap