Customer Ratings & Reviews
- Model:
- PH-S4L-RSE-001
- SKU:
- 6576262
Rating by feature
- Value
Rating 3.6 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers have good things to say about the Snap Magnetic UltraThin Universal Phone Grip and Stand, especially regarding its thinness and strong magnet. Users appreciate that it works with wireless charging and has a comfortable grip. Some find the price a bit high, and others feel the stand functionality could be improved.
This summary was generated by AI based on customer reviews.
Great Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really great product! Sticks to my iPhone 12 perfectly! Would recommend!
I would recommend this to a friendBrand response from Oh Snap! team
Posted .Hi GrantC, thank you so much for taking the time to review, and for your recommendation! You rock!
Do not honor warranty
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the snap 4 Luxe, worked great for a couple months. Adhesive on the back started to completely peeling off and would no longer stay on the phone or the grip itself. I submitted a support ticket and instead of sending me a replacement, they sent me two new adhesives. Both of these adhesives failed within a month. Now the product is out of warranty and they’re refusing to replace it, even though my original support ticket requesting a replacement was sent within the warranty period. Customer service sucks. They will send you bandaids and bull to get you through the warranty period. Then offer you a discount code to purchase the same product again. There are plenty of other options available. Avoid.
No, I would not recommend this to a friendBrand response from Oh Snap! team
Posted .Hey ShaneK - We’re sorry to hear about your experience with the Snap 4 Luxe and our support team. We aim to provide quality products and service, and it’s disappointing to hear we didn’t meet your expectations. We appreciate your feedback and will share it with our team to improve. If you’d like to discuss this further, please reach out to support@ohsnap.com so we can try to make this right.
Bad Adhesive
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have used products from the company in the past and they were durable and long lasting. Was looking forward to getting a new one, but the adhesive on this one is trash. Fell off from the very beginning when the phone case was completely clean. I tried all of the "tips" in the little booklet to get it to work and it continues to fall off every time I place it on a magnetic surface. It peels off every time.
No, I would not recommend this to a friendBrand response from Oh Snap! team
Posted .Hey Laura - Thank you for taking the time to leave this review and we're sorry to hear of the issue you're experiencing with the Snap 4 Luxe adhesive. We'd love for you to reach out to our support team so we can help you resolve this issue! We look forward to hearing from you and thank you again for the feedback you've provided!
Love the orange color!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It matches my phone case perfectly. Completely reusable as well! Just need to clean the sticky pad and it sticks like new. Don't use rubbing alcohol!
I would recommend this to a friendBrand response from Oh Snap! team
Posted .That’s great to hear — glad it matches your case and is working well! And yes, you're absolutely right: the adhesive pad is reusable, but it's important to clean it properly.
🔧 Cleaning Tip Reminder:
Avoid using rubbing alcohol or harsh solvents, as they can degrade the adhesive's tackiness. Instead, use:
A damp lint-free cloth with mild soap and water to gently clean the adhesive.
Let it air dry completely before reapplying.
Doing that should restore the grip without compromising the stickiness. If you have any trouble down the line with reusability or sticking power, the manufacturer’s support team might offer replacement pads too!
Solid product and a good price.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What a cool product. It’s solid and good price. I love all the advertising for this product too.
I would recommend this to a friendBrand response from Oh Snap! team
Posted .Hey Matthew! Thank you for taking the time to talk about how cool your Snap 4 luxe is! We are so pumped at how great it's working out for you!
Amazing phone grip!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the greatest phone holder ever created! Would recommend to all my friends and family.
I would recommend this to a friendBrand response from Oh Snap! team
Posted .Hey Loco,
Thanks so much for the review and the awesome feedback! Really appreciate you spreading the good words with your friends and family. Means the world!
Not as it seems
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was so excited to get this because I wanted to try something other than Pop Sockets. Aesthetically it's nicer than Pop Sockets, but it feels very flimsy and thin. Not good as a stand...not sure how long it's going to last. Definitely not worth $40
No, I would not recommend this to a friendBrand response from Oh Snap! team
Posted .Hey JackelineE - Thanks for sharing your honest feedback—we’re sorry to hear the grip didn’t meet your expectations. While we’re glad you liked the aesthetics, we understand your concerns about durability and functionality. Please remember, your grip is backed by our 1-year warranty, so if you experience any issues, reach out to us at support@ohsnap.com and we’ll be happy to assist!
- Pros mentioned:Magnet strength
Would not buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had this on my phone for less than a day. Although the magnet itself is great, it fell off my phone causing my phone to get dropped in less than a day.
No, I would not recommend this to a friendBrand response from Oh Snap! team
Posted .Hi Jeff -
We’re truly sorry to hear about your experience—this isn’t the reliability we aim to provide. While we’re glad you liked the magnet’s strength, the grip falling off is concerning. Please remember, your purchase is backed by our 1-year warranty, and we’d love to make this right. Feel free to reach out to us at support@ohsnap.com, and we’ll assist you further.
Not as advertised
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had a popsocket for many years and wanted to give ohsnap a try. This is far less convient to use than a popsocket given that you have to press a specific area to open it unlike the popsocket. Also magsafe charging doesn't work with this if attached to a magsafe phone case (ohsnap doesn't like to advertise that fact despite 85% of phones being used in phone cases).
No, I would not recommend this to a friendBrand response from Oh Snap! team
Posted .Hey BrettM - Thanks for giving us a shot! We know switching from a PopSocket can take some adjusting—if you’d like help with MagSafe compatibility or setup, reach out anytime at support@ohsnap.com.
Not worth the price.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's way over priced. They advertise as "super slim" which just means it's flimsy and uncomfortable to hold. The pop up piece is so skinny it can cut into your hand. It has no ability to stand up the phone either. All that for $40? Way too much.
No, I would not recommend this to a friendBrand response from Oh Snap! team
Posted .Thanks for sharing your thoughts, Seth—we’re sorry to hear it didn’t meet your expectations for comfort or value. If you'd like to share more or need assistance, our team’s here at support@ohsnap.com.
Thin, but over overheat phone in MagSafe charging!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Case is thin but requires me use their adhesive on my original Apple case. Did that and it my phone got over heated when using my MagSafe car charger mount (I have original Apple case, so don’t tell me my case is too thick)
No, I would not recommend this to a friendBrand response from Oh Snap! team
Posted .Hi DaveCanDo, thank you for the review and I'm sorry your grip caused the phone to overheat! While it's true that case thickness when adding the grip can cause overheating, there may be something else causing your issue. Please reach out to support@ohsnap.com if you'd like some troubleshooting, we want to make sure you're getting the most out of your grip!
Incompatible with new 25W MagSafe
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Let’s be real, the only reason you buy this grip is to get pass through wireless charging. With older 15W MagSafe, this has worked fine, but now with new 25W MagSafe, chargethrough no longer functions at all! I tested on both a 15 ProMax and 16 ProMax using official Apple Silicone cases, and it’s a no go on both. If your MagSafe puck has a braided cable or is based on Qi2, it will -not- work to charge your phone if you also use a case with this grip.
No, I would not recommend this to a friendBrand response from Oh Snap! team
Posted .Hey Jon! Thank you for taking the time to leave some feedback on the Snap 4 Luxe! I am sorry to hear that the wireless charging is not functioning with the Snap 4 Luxe. We'd be happy to help you with this issue if you reach out to our support team at support@ohsnap.com. Again, thank you for your feedback and we look forward to hearing from you!
Not worth $40
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I had read the reviews a little more closely before purchasing. For the price, the product feels cheap, feels like the grip part is cheaply made and is bound to break with moderate use. And I know it’s supposed to charge with the piece on, but so far, it doesn’t seem to be working very well. Loses its connection or something with very little jostling. The adhesive to stick this on the phone is a problem too, as it’s a pain to readjust if needed. Yeah, so for $40, I would NOT recommend. I’m returning it.
No, I would not recommend this to a friendBrand response from Oh Snap! team
Posted .Hey RoyS,
Thanks so much for the review and feedback! We can guarantee that the grip is made with the most premium materials that will allow for wireless charging thru the grip. We definitely want to make sure you're getting the most out of your grip and if there are issues that come up, you can always reach out to us at support@ohsnap.com. Also, with quality in mind, rest assured that we've got you covered with our 1yr warranty. If anything happens to your grip reach out and we'll get you a replacement!
Not shown in their videos
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The videos show how easy the magsafe accessory snap on but they dont show unless you glue this ring to your phone the ring comes off with the attached accessory when you take it off. This sure does look like false advertising to me!
No, I would not recommend this to a friendBrand response from Oh Snap! team
Posted .Hey Joseph - We hear you! The MagSafe connection is designed to be strong, but if the ring isn’t sticking like it should, that’s definitely not the experience we want for you. Shoot us a message at support@ohsnap.com, and we’ll get you sorted—no BS, just solutions.
Too hot to handle.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used this on my S24 Ultra and it got so hot when wirelessly charging that my phone would stop charging. It was very hot to the touch. I contacted the company and they told me they couldn't guarantee it would work with all phones. Mine is a flagship phone so what kind of phone did they intend these for?
No, I would not recommend this to a friendBrand response from Oh Snap! team
Posted .Hey ELMJ - Thank you for sharing your feedback—we’re sorry to hear about the issues you experienced with wireless charging. While the grip is designed to work with a wide range of devices, we understand your frustration given your phone is a flagship model. Your input is incredibly valuable, and we’ll pass this along to our team as we work to improve compatibility. If you have any further questions or concerns, please don’t hesitate to reach out at support@ohsnap.com.
Ohsnap broke after short usage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ohsnap would not lock down after a short usage. Other customers had complained about this. Why not fix the problem. Get rid of the defective batch. How complicated can this thing be that you cannot get it right the first time!!
No, I would not recommend this to a friendBrand response from Oh Snap! team
Posted .Hey Blue - We’re sorry to hear about your experience, and we truly appreciate your feedback. While we work hard to refine and improve our products, it’s clear we fell short here. Please know your grip is backed by our 1-year warranty, and we’d love the chance to make this right. Feel free to reach out to us at support@ohsnap.com so we can assist further.
Not worth it. Cheap.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like this first version so much better. They did better than the last version but seems like a much flimsier version. It feels cheap. When you wireless charge through it, the phone and charger get super hot. It won’t allow charging in a Tesla Model Y without removing it.
No, I would not recommend this to a friendBrand response from Oh Snap! team
Posted .Hey Spara! Thank you so much for your feedback and support! We'd be happy to help you with your ohsnap issue through our support team at support@ohsnap.com. Again, thank you for your review and we look forward to hearing from you!
Does not stick to S24 Ultra
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted to love this but just couldn't. I guess these grips do not play well with the material used on Samsung phones. Tried it with my daily deiver s24 ultra and the grip would always stick to the charger. Disappointed. Also odd how there were no reviews a few days ago and now a bunch of 5 stars with buzz words and photos. Ya, okay.
No, I would not recommend this to a friendBrand response from Oh Snap! team
Posted .Appreciate the feedback! No worries, we've got you covered. Our Snap 4 Luxe includes a "care package" featuring a decal designed specifically for tricky surfaces like your S24.
Ohsnap phone grip
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It stuck to my phone for 2 days and that was it. Paying $40.00 for a product that only lasted 2 days was ridiculous.
No, I would not recommend this to a friendBrand response from Oh Snap! team
Posted .Hey AliceB, we’re sorry to hear your grip bailed after just two days—that’s definitely not the stick-around quality we’re aiming for! You’re well within our 1-year warranty, so shoot us a quick email at support@ohsnap.com, and we’ll get you sorted! Let’s make this right for you!
broke after 2 hours
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i got this as a gift and its so thin that the inside part got stuck and turned the other way took forever to get it back the way it was. i took it back and got the pop socket nagsafe its way better and it doesn’t collapse when you set it down. do not buy
No, I would not recommend this to a friendBrand response from Oh Snap! team
Posted .Hi shotkake, I'm so sorry your grip got stuck! Our products are backed by a 1 year warranty, so if you ever decide to give us another shot, just know you can reach out to support@ohsnap.com if you encounter any issues like that in the future.