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Customer Ratings & Reviews

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Customer reviews

Rating 3.8 out of 5 stars with 988 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

68%
would recommend
to a friend

Customers are saying

Customers often highlight the thinness and strong magnet of the Snap Magnetic UltraThin phone grip and stand, as well as its compatibility with wireless charging. Many appreciate the comfortable grip, MagSafe feature, and sleek design. Some customers find the price a bit high, and others feel the stand functionality could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 988 reviews
  • Rated 2 out of 5 stars

    It broke!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It broke and they do not stand behing their product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great even after months

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the only grips that allows charge through. Stand is okay, pretty secure hold though, and generally feels good and looks good.

    I would recommend this to a friend
    • Brand response from Oh Snap! team
      Posted .

      Thanks for the 5-star review — we're thrilled you're loving it! If you ever have questions or need tips for getting the most out of it, feel free to reach out! oh-snap

  • Rated 5 out of 5 stars

    One of the best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has exceeded my expectations and has proven to be an invaluable investment. In contrast, the pop socket version I previously used caused discomfort to my fingers after only a few minutes of holding my phone.

    I would recommend this to a friend
    • Brand response from Oh Snap! team
      Posted .

      Thank you for sharing your experience! We're thrilled to hear the product has exceeded your expectations and is providing better comfort than your previous grip. If you ever have questions or need support, don’t hesitate to reach out — we’re here to help! oh-snap

  • Rated 1 out of 5 stars

    The older version was so much bettef

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to the newest version of this grip and it is so much worse than the previous one. I have a Samsung phone and had to use the including metal ring. It does not stay stuck to the phone and the coating on top of the metal is peeling off. I wish I could return it but I don't have the packaging any more.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing and easy to use or add to devices and love the color.

    I would recommend this to a friend
    • Brand response from Oh Snap! team
      Posted .

      Thanks so much for the positive feedback! We're thrilled to hear you're enjoying your product and that it’s working well for you. Your support means a lot to us — we love knowing it’s making your experience better every day! oh-snap

  • Rated 3 out of 5 stars

    Okay product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke within the first month of ordering and broke my charger in the process. Fun at first but not worth the aggravation.

    No, I would not recommend this to a friend
    • Brand response from Oh Snap! team
      Posted .

      We’re really sorry to hear about your experience. That’s definitely not what we aim for. Please don’t hesitate to reach out to our support team — they’ll be happy to help with a replacement or further assistance! oh-snap

  • Rated 3 out of 5 stars

    Not what i expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it would make my life easier and it didn't achieve its objective. Weak.

    No, I would not recommend this to a friend
    • Brand response from Oh Snap! team
      Posted .

      Thanks for your feedback — we're sorry to hear it didn’t meet your expectations. If you'd like help troubleshooting or optimizing the grip for your setup, feel free to reach out to support! oh-snap

  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it very useful very surprised how efficient and easy it is to work with

    I would recommend this to a friend
    • Brand response from Oh Snap! team
      Posted .

      Thanks so much for the 5-star review! 🌟 We're thrilled you’re happy with your purchase and appreciate your support. If you ever have questions or need help getting the most out of your product, our support team is always here for you! oh-snap

  • Rated 2 out of 5 stars

    Adhesive?!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted one of these for a while and when I got it I realized you need to stick it on your phone case with the adhesive. It doesn’t say that anywhere on the description. I thought it would hold on via MagSafe and it feels like more of a commitment when you have to use sticky adhesive to attach to something. Seems a bit deceptive. I’m going to return it.

    No, I would not recommend this to a friend
    • Brand response from Oh Snap! team
      Posted .

      Hi KellyK -

      Thank you for sharing your experience—we’re sorry to hear the product didn’t meet your expectations. We strive to provide clear information, and your feedback about the adhesive requirement is helpful as we look to improve our descriptions. If you have any questions or need assistance with your return, please feel free to reach out to us at support@ohsnap.com. oh-snap

  • Best Buy Employee

    Rated 5 out of 5 stars

    Must have

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Ease of use, definitely a must have for security and function

    I would recommend this to a friend
    • Brand response from Oh Snap! team
      Posted .

      Thank you so much for the 5-star review! 🌟 We’re thrilled to hear you’re enjoying your experience — your support really means a lot. If you ever need tips, have feedback, or want to share how you’re using it, don’t hesitate to reach out! oh-snap

  • Rated 5 out of 5 stars

    Awesome phone grip

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably my favorite phone grip Ive purchased so far. Great construction, easy to use. 10/10

    I would recommend this to a friend
    • Brand response from Oh Snap! team
      Posted .

      Thanks so much for the 5-star review — we’re thrilled to hear you're loving your experience! Your support means a lot, and we’re glad the product is working well for you. If you ever need help or have suggestions, feel free to reach out! oh-snap

  • Rated 5 out of 5 stars

    Worth the purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very functional, very similar to a pop socket, although i think i prefer this version.

    I would recommend this to a friend
    • Brand response from Oh Snap! team
      Posted .

      Thanks so much for the 5-star review! 🌟 We’re thrilled to hear you’re happy with your experience. Your support means a lot to us, and we’re glad our product delivered what you were looking for! oh-snap

  • Rated 5 out of 5 stars

    Excellent Phone Attachment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid piece of material that is light and easy to install.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing plastic and

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plastic is disappointing. Small finger opening. Comes off the back of my phone sometimes.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Wont charge with Magsafe

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. Its pricy. Forget chaging. Tried with genuine apple magsafe charger. Wont work!.

    No, I would not recommend this to a friend
    • Brand response from Oh Snap! team
      Posted .

      Thanks for your feedback! We're glad you like the grip, though we're sorry to hear you're having trouble with MagSafe charging. Charging compatibility can vary depending on case thickness and charger alignment—feel free to reach out to support for help troubleshooting. oh-snap

  • Rated 1 out of 5 stars

    Avoid avoid avoid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is engineered to last barely a year, company won't stand behind their products, mine broke literally days before the warranty was up, by the time I put in a request for a replacement, they actually processed it, then CANCELLED, because they looked at the receipt and saw it was over a year, I was left in absolute disgust, never seen a company or product at this price level that leaves their customers in the dirt, recommending skipping out and looking at other vendors or products

    No, I would not recommend this to a friend
    • Brand response from Oh Snap! team
      Posted .

      Thanks for sharing your feedback — we’re sorry to hear the product didn’t meet expectations. We appreciate you noting the durability issues; that helps us improve future designs. Please reach out to our support team — they’d be happy to help with a replacement or refund! oh-snap

  • Rated 1 out of 5 stars

    Wouldn't buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason I'm giving it a 1 is because the magnet is strong. But everything else is chinsey.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Durable and good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that these are magnetic. They are also pretty durable.

    I would recommend this to a friend
    • Brand response from Oh Snap! team
      Posted .

      Thanks so much for the positive feedback! We're thrilled to hear you're enjoying your product and that it’s working well for you. Your support means a lot to us — we love knowing it’s making your experience better every day! oh-snap

  • Best Buy Employee

    Rated 5 out of 5 stars

    Definitely a must have

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Very good device great for handing and ease of use

    I would recommend this to a friend
    • Brand response from Oh Snap! team
      Posted .

      Thank you so much for the 5-star review! 🌟 We’re thrilled to hear you’re enjoying your experience — your support really means a lot. If you ever need tips, have feedback, or want to share how you’re using it, don’t hesitate to reach out! oh-snap

  • Rated 1 out of 5 stars

    Way overpriced/terrible adhesive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The magentic strength is great, but adhesion is a joke. It came off my phone when I tried to remove it from my magnetic phone mount. Now it's stuck to my phone mount. If you want to use it as a pop socket, go ahead. But if you want to use it for its magnetic properties, be ready to leave it stuck on the magentic surface.

    No, I would not recommend this to a friend
    • Brand response from Oh Snap! team
      Posted .

      Hi Hamie -

      Thank you for sharing your experience—we’re sorry to hear about the issues with adhesion. While we’re glad you found the magnetic strength impressive, the grip coming off isn’t what we’d expect and it sounds like we need to get you a replacement! Your grip is covered by a 1yr warranty and if you’d like assistance or to explore a solution, please reach out to us at support@ohsnap.com—we’re here to help. oh-snap