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Customer Ratings & Reviews

Your price for this item is $736.99
The comparable value price is $849.99

Customer reviews

Rating 4.4 out of 5 stars with 201 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers love the NEON Pro Foldable Electric Scooter for its impressive range, long-lasting battery life, and overall good quality. Riders appreciate how easy it is to use and its ability to climb hills with ease. While some customers have experienced issues with the brakes and delivery, the scooter's positive attributes appear to outweigh these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 201 reviews
  • Pros mentioned:
    Speed
    Cons mentioned:
    Brakes

    Rated 4 out of 5 stars

    Read this if you’re looking into one!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great scooter…….. for the right rider. I’m 6’3 250 and it can still get up to 18-19 mph in sport mode. Struggles with steeper hills, I would give the breaks a 6/10 because they don’t work that well. The tires also ride stiff on bumps. Over i give the scooter a 7.8/10. Could be cheaper.

    I would recommend this to a friend
  • Pros mentioned:
    Lights, Speed

    Rated 5 out of 5 stars

    Great first scooter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great first scooter. Im 6'4 180, and it still goes 20mph. Love the flashing neon lights with the the custimazation of going any color for multiple settings. Have only gotten to 55% left after going for a few hours. Would recommend. Side note: it was 40 bucks more for me to pick it up myself, than having someone deliver it. Makes no sense ( yes I know it has to do with taxes, but the price should be automatically reduced to the delivery coast.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    GREAT SCOOTER FOR COMMUTING!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i highly recomend it because of the range you can get on the scooter. it’s quick, silent and customizable thanks to the app. there’s a neon Light both in the front and bottom of the scooter that also functions as a progress bar when charging, it’s really helpful. Lastly the build quality is really sturdy and setting it up only take some matter of minutes. The only problem I get is that sometimes the front wheel breaks randomly which is worrisome but it’s very rare.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Excellent premium scooter. Great value.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent scooter! I use it all the time. Tire replacement was super easy, range is crazy good and it has a very high top speed at nearly 21MPH . The customization rocks, I love the LED’s and the app settings. It’s cool being able to lock my scooter from my phone. 10/10 for value, I can usually get like 18-20 miles out of a full charge, it’s awesome. I use it to get to work and class all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 3 out of 5 stars

    Great range

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great in range. Color features and an app are amazing. Suspension is not quite there, as it only uses.It's tires for suspension. Breaks works well. Great scooter for uphill climbing with seven hundred watts of power that will take you up high. Suspension would be great

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was one of the best things I have ever uses.It goes to a good and fast pase of a speed that will get you were you want.The battery life is also balanced and you don’t often need to charge every now and then.Overall this was a easy purchase to make.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range

    Rated 5 out of 5 stars

    Amazing buy well worth it !!!!!!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scooter is amazing I love the range I get and the comfortable ride you get the foldable design makes it easy to pack up and go I take my scooters everywhere the tires are amazing love my scooters and my kids do to

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Ride quality

    Rated 5 out of 5 stars

    Good investment!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great scooter, nears 20 mph when riding straight. Tire got a small hole pretty quick after buying so need to look into a replacement tire. Nice that it folds up and can carry it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Top notch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im not gonna lie. Being somebody thats 210 pounds, I worried about the motor strength. This scooter is sturdy and powerful. No issues going up hills. Maintains 20 on flat surfaces and doesnt go below 15 even on tough hills.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Awesome Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first e-scooter and I am thoroughly impressed! Speed is accurate. Distance appears to be as advertised, but I have yet to come close to the 50 mile mark.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Me and my bestie!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my Best Buy purchases. I love my Neon Scooter,its very convenient and gets me where I need to go,in style!!! Love it ❤️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My scooter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best scooter I ever got there service was on point it delivered faster than when it was supposed to come and the box and everything came safe I love it I can’t wait to buy more from Best Buy best service ever

    I would recommend this to a friend
  • Pros mentioned:
    Lights, Speed

    Rated 5 out of 5 stars

    Great scooter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and kids ride them everywhere. Tops out at 20 mph. We love yhe lights, neon and headlight. Very cool. Seems rock solid. Brakes are very effective. Good vslue!

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Fast and far.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great scooter, fast and great distances. Only negative thing is downhill more than 20 miles speed it breaks abruptly.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Amazing scooter.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for work and it does justice. Goes the distance and speed is amazing. I just wish more people would respect me on the road when I'm obeying the law. Don't get why other drivers on the road won't.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Best electric scooter

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its amazing , i don’t drive ti work no more . This is pretty good . It goes 20mph which is fast and its one of the best scooter commuters they go up 50 miles per charge

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Okai electric scooter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scooter is absolutely amazing. I really enjoy it me and my wife can ride around town and not worry about the battery dying anytime soon and the speed is great.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 4 out of 5 stars

    great scooter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this scooter, the look, range it is capable of going, etc. The only issue is that the disc brake is always off a bit and rubs. My first scooter I thought was fine, the second I returned to the store because it made an audible noise above 15 mph, but the next one I got had the same problem, and I realized the original rubs too it just doesn't make noise.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Okai scooter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great scooter long lasting battery go's 20 mph which is also pretty good go out and get you one you won't regret it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Larger battery with longer range

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a larger battery so it has a range of 30 miles or so. Makes it heavier to put into a car trunk.

    I would recommend this to a friend
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