Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $669.99
The comparable value price is $849.99

Customer reviews

Rating 4.4 out of 5 stars with 200 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers love the NEON Pro Foldable Electric Scooter for its impressive range, long-lasting battery life, and overall good quality. Riders appreciate how easy it is to use and its ability to climb hills with ease. While some customers have experienced issues with the brakes and delivery, the scooter's positive attributes appear to outweigh these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 200 reviews
  • Rated 5 out of 5 stars

    Electric scooter

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it! Safe to drive ..Great quality! Comes with key.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good looking Scooter with safety in mind!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quite, fast, pneumatic tubeless tires. 1st escooter i own, as with any tube or tubeless tires is prone to flats. i recomment filling tires with tire sealant to avoid flats. i rode mine 5miles while cleaning i notice the rightside wall on rear tire had a dip or warp while the leftside is fine. after reaching tech support and showed proof of the issue tech said is a defect he recommended returning to bestbuy for replacement. besbuy was kind to get me a replacement. waiting on a replacement great service from bestbuy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent scooter

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After checking several reviews, we decided for OKAI-NEON best decision ever. Extremely easy to assemble and easy to drive it. Basically, you unfolded and start driving.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Amazing scooter

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scooter has been amazing! It charges quick, the range is perfect for what I need it for, it’s paying for itself really quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little entry level scooter.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy, light and cool lighting effects, this scooter is a good entry level scooter. Wish the handlebars were a few inches wider for increased stability, but it is built very well compared to other electric scooters we have purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Neon pro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rides smooth and feels fast. Easy to set up but battery doesnt last long on full power.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    It’s good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good in speed, able get around campus very fast.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice scooter with nice range

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my teenage son. He takes this to distance places with alot of charge to spare. He loves this thing.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the scooter. It’s definitely nice. It’s very fast. Only thing is I do not like the app. The app is horrible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best brands and affordable

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well packaged. Didn't have many hours on it though it was built sturdy and we'll crafted

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 3 out of 5 stars

    Good but not for the price

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Relly fun great batterylife and pretty quick. The downside is for the price its just not enough.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Good but very bumpy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing range, i could forget to charge it and itll somehow make it for 3days of use. However it does lack in suspension and bumps/potholes are terrible

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best scooter

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought a year ago. Still runs great and still hold battery.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    The best purchase I have made so far

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is more than adequate, I have used this scooter for 1150 km and it is as good as new. Good speed and what I like the most is how stable and strong it feels.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best in the game for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything it has on description is accurate the only thing is that you get about 20 miles with full speed and more in the high 30s with slow mode

    I would recommend this to a friend
  • Cons mentioned:
    Brakes

    Rated 2 out of 5 stars

    Not as advertised

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great build quality is bout all the good I have to say about it The scooter is advertised to go 50 miles on a single charge. That should be said with an asterisk, "Under perfect conditions you will hit this range". Its more like 20 and even that is questionable. I have hills nearby and I'm also riding this in the thick of winter in Florida. The lowest it reaches here is the lower 30s. I strongly dislike the random braking. The acceleration is spotty. At full speed if I hold the throttle it will go and then reduce in speed and then go again as if I'm feathering the throttle. The brakes kick in randomly when I'm going fast. All around this scooter is not as advertised and I don't like it. I would recommend other people steer clear of this.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good ride

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picks up speed fast . Very sturdy ride . I depend on this scooter and it never lets me down

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 4 out of 5 stars

    Haven’t used it much

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only have used it once and it didn’t give me any problems…. We will see how it performs on the long run

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Super fast and fun

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had lots of fun using it and and even going for quick groceries and I’ve never ran outta battery

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Very impressed

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my 14 year old daughter for Christmas. Setting it was easy and the battery lasts a long time.

    I would recommend this to a friend