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Customer Ratings & Reviews

Your price for this item is $736.99
The comparable value price is $849.99

Customer reviews

Rating 4.4 out of 5 stars with 201 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers love the NEON Pro Foldable Electric Scooter for its impressive range, long-lasting battery life, and overall good quality. Riders appreciate how easy it is to use and its ability to climb hills with ease. While some customers have experienced issues with the brakes and delivery, the scooter's positive attributes appear to outweigh these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 201 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Very impressed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my 14 year old daughter for Christmas. Setting it was easy and the battery lasts a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases I've made this year great product highly recommend for everyone..

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love OKAI Neon Pro

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This OKAI Neon Pro is really awesome. I am driving this scooter from almost 5 months but i didn't find any fault in it. So that I love it so much.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Okai Neon Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an amazing scooter runs really smooth and it goes up hilss fine i love it and i would recommend getting it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great scooter, great price!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it,I had one before it was stolen. 50mile max on low. I average about 20 to 25 miles on high, if you like scooter's it's a good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great scooter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great scooter. Goes fast. I love the speed settings

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good scooter

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great scooter, tires are a pain to change and need a fast high pressure air compressor to re seat new tires. Had to take to NTB in order to do so. Don’t run at 20 mph when charge is low either. Power saving measure. Need to tighten things up every once in a while and the electronic brake kicks in at the worst times on occasion. Other than that ours a good scooter. Would be better with solid tires. If you can afford to pay more than do so, if not good budget scooter and pretty reliable

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    OKAI

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This electric scooter is amazing, fast,and easy to put together. I would recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good scooter very fast , much light ans secury is very nice and stability

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best scooter ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it best purchase ever I ride to to the store or my sister’s house every day I don’t even use my car no more lol

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Ride ready

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality, nice speed easy to set up and easy to download to your phone

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and super fast would buy again thanks and buy again

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    jp OKAI

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this a great scooter to have for mobility. the range that it gets on a single charge is unbelievable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great scooter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice scooter. Easy to use and comfortable to ride.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OK Okai

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the item performs well and according to expectations. The back light is annoyingly on all the time, and the width of the scooter is somewhat narrow. The app has not been used since setup. the economy mode is useless. charging is fast. No lips on the foot rest makes it impossible to fit a seat.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Real money saver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I drive it to work every day and now ive saved atleast 300 dollars in gas just this last month

    I would recommend this to a friend
  • Cons mentioned:
    Brakes

    Rated 4 out of 5 stars

    Great scooter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really good but needs better break’s…………………..

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Pro quality !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This things is tons of fun no hesitation to staying at 20mph and gets great mileage gos far !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good looking & eye catching

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did some research for e-scooters for a while, coz I want to buy one for running errands considering the crazy gas prices nowadays. Found this one standing out as the chic pretty outlook and Neon light bar is very eye-catching. Plus the one-click folding and easy to speed up, love it.

    I would recommend this to a friend
  • Pros mentioned:
    Range
    Best Buy Employee

    Rated 5 out of 5 stars

    Awesome Sauce

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    Best Buy Employee
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scooter is such an amazing way to get around and I love it

    I would recommend this to a friend
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