DoorBOOsters are hereExclusions apply. Ends 11/2/25.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $669.99
The comparable value price is $849.99

Customer reviews

Rating 4.4 out of 5 stars with 200 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers love the NEON Pro Foldable Electric Scooter for its impressive range, long-lasting battery life, and overall good quality. Riders appreciate how easy it is to use and its ability to climb hills with ease. While some customers have experienced issues with the brakes and delivery, the scooter's positive attributes appear to outweigh these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 200 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good scooter very fast , much light ans secury is very nice and stability

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great scooter, great price!

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it,I had one before it was stolen. 50mile max on low. I average about 20 to 25 miles on high, if you like scooter's it's a good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and super fast would buy again thanks and buy again

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    OKAI

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This electric scooter is amazing, fast,and easy to put together. I would recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    jp OKAI

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this a great scooter to have for mobility. the range that it gets on a single charge is unbelievable.

    I would recommend this to a friend
  • Pros mentioned:
    Range
    Best Buy Employee

    Rated 5 out of 5 stars

    Awesome Sauce

    |
    Best Buy Employee
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scooter is such an amazing way to get around and I love it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Real money saver

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I drive it to work every day and now ive saved atleast 300 dollars in gas just this last month

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Even the update makes it fater now. I can go 30mph.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OK Okai

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the item performs well and according to expectations. The back light is annoyingly on all the time, and the width of the scooter is somewhat narrow. The app has not been used since setup. the economy mode is useless. charging is fast. No lips on the foot rest makes it impossible to fit a seat.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Pro quality !!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This things is tons of fun no hesitation to staying at 20mph and gets great mileage gos far !!

    I would recommend this to a friend
  • Cons mentioned:
    Brakes

    Rated 4 out of 5 stars

    Great scooter

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really good but needs better break’s…………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SCOOTER FOR COMMUTING!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i highly recomend it because of the range you can get on the scooter. it’s quick, silent and customizable thanks to the app. there’s a neon Light both in the front and bottom of the scooter that also functions as a progress bar when charging, it’s really helpful. Lastly the build quality is really sturdy and setting it up only take some matter of minutes. The only problem I get is that sometimes the front wheel breaks randomly which is worrisome but it’s very rare.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Money saver

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun, convenient for me to use to work and back home. Saves me gas and maintenance on my car.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Worth it!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fun and smooth ride. Definitely worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    OKAI Scooter

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was exactly what my 15 year old son wanted. Its a great buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good looking & eye catching

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did some research for e-scooters for a while, coz I want to buy one for running errands considering the crazy gas prices nowadays. Found this one standing out as the chic pretty outlook and Neon light bar is very eye-catching. Plus the one-click folding and easy to speed up, love it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nikki

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my OKAI neon pro I use it a lot do food delivery in my area

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good buy

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has no trouble taking on hills and battery last way longer then any other scooter i used

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 2 out of 5 stars

    3 things broke my first use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up this purchase easily from my local Best Buy, set it up and was riding within a couple of hours after charging. Charge was fast. Within the first 15 miles, the wheel bearing, kickstand and collapsible mechanism broke. If it wasn’t for the poor build quality, this would be a solid scooter for the cost since it has great range for the price. This is the reason it didn’t get one star. Easy return. Got completely refunded.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Brakes

    Rated 5 out of 5 stars

    Love it.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Person I purchased for lives it. One negative are the tires, based on previous comments

    I would recommend this to a friend
Sponsored