Customer Ratings & Reviews

Love it. I got it for my husband's birthday and he enjoys it so much. He feel like like a little kid. Great gift for all ages

This the best scooter I ever had if you want to buy the scooter buy this one

Great scooter but pricey at full price. Decided to go with a cheaper option with similar specs.

Overall is excellent. Advice.. go ahead and go get one I recommend it.

FUN is how I’d describe this Okai neon Pro scooter. I have not engaged in a more fun scooter before and now I finally found one I can enjoy whenever of my choosing! Great product, Fun Find!!

Goes 20mph, around 18-20mph range was using high speeds

Great scooter and has great brakes and also has great grips and easy speed controller and led screen

This scooter is great. Its conveniant for being a trucker.

Absolutely a great investment. It is fun to ride convenient and my family loved it so much we bought another one.

I’ll get straight to the point. If you have any issues with this item, just know email is the main source of communication. There’s no live service tech only customer service that tells you email your concerns. Get the Best Buy membership incase you pass the 14 day return policy, you going to need it if you come across any issue(flat tire, Bluetooth issue, damage or broken device) buy this item if you have patience with 2-3 day response from an email.

Great uphill power during incline of about 15%!!!!

I can’t say enough horrible things about this company. a couple months into using the scooter and it glitched out on me, then just stopped working all together. I reached out to The company to have my scooter replaced, seeming it’s under their “warranty” only to be told that I had to pay for a box and that if they found it was my issue, then I would have to pay for the fixes and the shipping for it to be sent back to me. They told me they don’t replace scooters or give refunds!!! when I simply just want my scooter replaced after spending nearly $1000 What a scam company, they would only respond if I threatened to sue them. I will never buy a scooter from them ever again. This gross negligence and horrible customer service left a horrendous Taste in my mouth. Fortunately, Best Buy was wonderful And went above and beyond in taking care of me by giving me store credit past there limits. If it wasn’t for Best Buy making an exception, I would still be dealing with this nightmare.

Great scooter for the value. We love it. Bought two of them.

It’s a great fun ride but crashed on it new year day and now have a dislocated shoulder

I’m really glad about the delivery and the fast shipping that I received, I really enjoyed it!

Good quality scooter download and stream slim Phast Rivercat I thanks

The scooter works tremendously. Best transportation

love it, I wish it come with shock, too many bump rough road

I love it This item is amazing Thank you for everything Best Buy

So powerful how do they say. Excellent. Very satisfied.