Customer Ratings & Reviews

Why this Omen Pc case doesn’t have a place that I can add fan in front. For the rear fan. Why is it only 90mm fan case, the fit screw that i cant change to 120mm fan case.

I got this for my son. One month later, the screen didn't show any image. I returned it and the geek squad told me it had a motherboard problem

quirky, barely adequate, no support. It works...sort of, on those days when HP isn't cutting in with some stupid message.

I unboxed and set up this PC the day I received it. I Immediately ran into a boot issue(would not boot...beeps signified a bios issue). I brought it back the next day and exchanged it for a new one. Again, same exact issue. I brought it back to my local Best Buy and the tech kept it for a day and worked on the bios. The problem was alleviated. Now, almost 9 months later, I am experiencing another boot issue. This time it appears to be the power supply, because it will power on, and 2 to 3 seconds later power off. This repeats until you unplug the power source. Although it is under warranty, I have had nothing but issues trying to contact HP The start of warranty claim. Also, that means the unit will have to be shipped off for who knows how long and I will be without it. I will never purchase another HP product.

It's for Christmas, but I'm told by their geek squad that it's a good mid level gaming computer.

I am very happy to purchased this desktop even though i haven’t had a time to set up

I returned it because it didn't have a disc drive so there...

We never got to use this product due to being returned. Just decided it was not needed.

I've had this for about two weeks and finally got around to installing, updating, deleting all of the files and items for this PC and I have to say, that SSD and 16gb of memory make a huge difference in the speed and performance of this thing. I didn't time how long it takes to boot up, but its noticeably faster than my previous HP Omen desktop without the SSD drive. The fact that I get the boot speed of an SSD and the additional storage of the 1TB drive is perfect for me. This rig is stylish with it's see through side panel and selectable color display of the tower gives it a mean, modern look. It has a sizeable footprint and takes up some decent space, but with everything you get in this thing, it's worth the lost real estate under my desk. It has multiple inputs include HDMI, DVI, DisplayPort, USB-C, USB-A, etc. It's extremely quiet and if it weren't for the flashing light on the front, I wouldn't even know it was on. I do have a couple of negatives about this PC, which is why I gave it four and not five stars. One, for a computer at this price point, I would have liked to see a wireless keyboard and mouse. The keyboard is quite uncomfortable to type on for extended periods of time as the buttons seem really close for a full-sized keyboard. Second, there is no optical drive. That may not be so important to some people but for me I used it frequently to create hard back ups of files and data. While the cloud is nice, I prefer to have several backup methods including the cloud, backup hard drive and a physical DVD. As I said, that might not be that big of a deal to some, but I would like to see one. There is room for expansion, so I may pickup to install or see if my portable Philips DVD-Writer will work with it. Other than those two things, this thing is fantastic.

I made the mistake of buying a prebuilt PC with little knowledge of it. Although it is not bestbuy’s fault, I have had countless problems out of this computer. I had to return it once already because of the fans grinding, and now I suspect that the hard drive is failing. Just look elsewhere.

We purchased this for my son for Christmas on December 26. Before January was over it broke. Geek Squad sent off for repairs. Now we are 3weeks into repairs and still no update. Very disappointed for my son. Definitely buy the warranty because the manufacturer warranty is not very good.

i have had 2 of these builds now in the last 5/6 months and ive had nothing but problems usually it goes way after a day or two or if i keep rebooting my computer but i haven been able to power up this this desktop now for 4 days i get a 8 beeps sound then three sets of 2 i looked it up and 8 is to do with motherboard or lcd i connected my monitor to an older computer i know works and the screen is fine, i work from home so haven't been able to do anything this week which is great, messaged best buy got 0 response back, the longer this pc is down the more money i lose as I'm self employed.

I was told how great this computer is and its wonderful, but it keeps losing internet signal, its not as fast as I was told it would be and can't handle what I was told it would hold. Pretty disappointed here.

From watching my grandson use it as a gaming PC, it appears to work as he wishes it too. It is also used by the family for everyday uses.

I switched to Mac in 2012 and thought I would get a windows gaming computer but windows 10 is horrible and I ended up returning this.

It’s been 5 years and the computer still runs great. I play cs2 and other games almost everyday and I experience very minimal lags, I’m looking to upgrade soon to have 0 lags lol

I am not very computer literate but the folks at Geek squad help with everything so once I got home plugged the computer in. Everything was right at my fingertips. It is so user friendly. Both my husband and grandson also has enjoyed it. My husband can’t wait to get to use the editing features with his photos.

This is a good computer but I needed a CD drive and there was not one .

I bought this gaming pc for my son 5 years ago. He is now 12yrs old and wants me to buy him a new pc but am back and forth on buying a new one or upgrading this one. I am not really a pc guy so i have NO clue on what im doing at all. My son claims to know what he is doing but im not comfortable letting a 12 year old take apart a $1000 machine but i guess i have to start somewhere right. what are some of the best upgrades that i can do to this pc? I think i rather just upgrade this one rather than spend $1000 on another entry level gaming PC as all the reviews i read say this this pc is upgradable.

We have been having an issue since we got it . We will be coming in for 2nd time this weekend. Great computer other then continued glitch scramble through screens on games. Have to give a one due to this