Customer Ratings & Reviews
- SKU:
- 6610145
Customer reviews
Rating 4.4 out of 5 stars with 75 reviews
(75 customer reviews)to a friend
- Pros mentioned:Clear communication, Helpful staff
Rated 5 out of 5 stars
The training was very helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The staff member that came to do the training was very helpful, patient, and made sure he spoke clearly and slowly enough to be heard by an 80 year old man.
I would recommend this to a friend Rated 5 out of 5 stars
Best. Training. Ever.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our trainer called first to confirm everything. He then arrived right on time. He was very thorough in showing me how to put my CD library on a flash drive. He made sure I would remember how to do it after he left. He let me ask questions whenever they came up so I wouldn't get confused. Then, before leaving, he made sure I knew how to use the flash drive in my car so I could play anything from the digital library.
This review is from In-Home Basic Training for Computing Devices: 1 hr
I would recommend this to a friendRated 4 out of 5 stars
I need some “how to” instruction.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent helped with some updates, which I’m always afraid to do, for fear of disrupting/changing the way I’ve learned to do things! Sadly, I didn’t realize my yahoo email is now in a different format. Very annoying. I had hoped for some basic lessons on things I don’t understand, so I could write the steps down. I’m not sure if there just wasn’t enough time, or if that is not something Geek Squad does.
This review is from In-Home Basic Training for Computing Devices: 1 hr
I would recommend this to a friendRated 5 out of 5 stars
One-Hour Basic Training
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After buying a new computer at Best Buy I had the Geek Squad come to my home and set everything up. I am new to Windows 10 so I knew there would be a learning curve. The geek squad agent was extremely helpful, answering my many questions and showing me the amazing features in Windows 10. This training provided me with a basic understanding of how to navigate around and use the many features.
This review is from In-Home Basic Training for Computing Devices: 1 hr
I would recommend this to a friendRated 5 out of 5 stars
FANTASTIC TRAINING PROVIDED!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agent, JORDAN MEANS, was a superb teacher! I received a new laptop and was very leery of Windows 10. Jordan went that extra mile to make sure that my computer was set up in a manner that I could easily use and that I felt comfortable in moving around the Windows 10 environment. It was great to have someone come out to our home to accomplish all of this. I would not hesitate to request Jordan again if I have other computer issues that I require assistance with. Geek Squad's Total Tech service is worth every penny!
This review is from In-Home Basic Training for Computing Devices: 1 hr
I would recommend this to a friendRated 5 out of 5 stars
Great tutorial from the Geek Squad epeert
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The man from the Geek Squad came to tell us all about our new purchase of an HP Envyx360. My wife & I are new to laptops and so far it's working perfectly but we do have questiosn on how to set up picture folders to store numerous photos and to set up a way to send photos to various people. We'll be calling Best Buy to set up an appointment and we heartily recommend the Geek Squad. We have signed up for one year of service and so far it's been well worth it!
This review is from In-Home Basic Training for Computing Devices: 1 hr
I would recommend this to a friend- Pros mentioned:Helpful staff
Rated 4 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Make me feel Very comfortable. Was very knowledgeable of the computer.
I would recommend this to a friend Rated 5 out of 5 stars
Things went well !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The basic training went well I had everything set up when the tech came. He was well versed on everything I could not stump him on anything, a true professional. Took only 40 minutes when I ran out of questions but darned if I remember everything he showed me as if I need more basic reviewing here.
This review is from In-Home Basic Training for Computing Devices: 1 hr
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad continues to help us
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Charlie, our Geek Squad guy, helped us once again to set up our new computers. He showed us how to make the best and most use of our new All-In-Ones and also helped us to find and use new apps. Charlie is incredibly knowledgeable and very patient. He is an excellent representative for the Geek Squad.
This review is from In-Home Basic Training for Computing Devices: 1 hr
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Helped Me with PC and Mac
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was helped by a very knowledgeable Geek Squad associate. I had some technical problems with 4k video editing software that were solved to my satisfaction. I recently received a Mac laptop and he helped me with various nagging glitches I couldn't clear up on my own.
This review is from In-Home Basic Training for Computing Devices: 1 hr
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad answered all our questions.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We wanted to connect our projector to our iPAD and transfer files from our iMac to our iPad. Our Geek Squad representative understood exactly what we needed and gave us all the tools we needed to complete our task. He also had some other great tips for using iCloud.
This review is from In-Home Basic Training for Computing Devices: 1 hr
I would recommend this to a friendRated 5 out of 5 stars
good training session
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy and satisfied with the training that Steven provided. He was very professional and courteous, i was surprised when he put on shoe covers to keep from tracking grime on the floors , Steve said was just part of the Geek Squad code
This review is from In-Home Basic Training for Computing Devices: 1 hr
I would recommend this to a friendRated 5 out of 5 stars
Outstanding instruction
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a lot of questions and needed to know more on how my computer worked and importantly to learn how to do it myself. Everything was explained to me fully in language that I could understand. I recommend this service to anyone who wants a better understanding on how to work with there computer.
This review is from In-Home Basic Training for Computing Devices: 1 hr
I would recommend this to a friendRated 5 out of 5 stars
Fantastic, support with patience......
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, extremely proficient in her knowledge of the technology and supportive and patient with my ignorance of technology...
This review is from In-Home Basic Training for Computing Devices: 1 hr
I would recommend this to a friendRated 4 out of 5 stars
Greek Squad is big help!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Greek Squad installed our 2 computers and gave one hour basic training! Very satisfied with their work and knowledge.
This review is from In-Home Basic Training for Computing Devices: 1 hr
I would recommend this to a friendRated 3 out of 5 stars
Found my"missing" program purchase from Microsoft
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gustavo connected with Google and Microsoft to identify the different email addresses I was using or had used in the recent past. I ordered Outlook for Home, paid for and downloaded the program from Microsoft, but couldn't find the program to install. Turns out that I had mistakenly used an old Hotmail account (one character different from Gmail). Luckily, Gustavo found the download and saved me from losing the $100+ I paid.
This review is from In-Home Basic Training for Computing Devices: 1 hr
I would recommend this to a friendRated 5 out of 5 stars
The agent did a great job.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agent helped me out on some things I was concerned about and I was pleased. I use Geek Squad for everything relating to my computer and printer and it always works out. Thanks!
This review is from In-Home Basic Training for Computing Devices: 1 hr
I would recommend this to a friendRated 5 out of 5 stars
Young lady was very competent, well-versed.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.She was very patient and cal, and that is what I needed. She was able to fix my problems and teach me how to fix them myself should the issues present themselves again.
This review is from In-Home Basic Training for Computing Devices: 1 hr
I would recommend this to a friendRated 5 out of 5 stars
Excellent Session
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad person was professional and patient in setting up and explaining Office 365 system, particuary...voice to text feature.
This review is from In-Home Basic Training for Computing Devices: 1 hr
I would recommend this to a friendRated 5 out of 5 stars
Computer Set Up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek guy came to set up my computer. I already had it plugged in & running. He connected it to my printer. Took less than 5 minutes. Paid for an hour.
This review is from In-Home Basic Training for Computing Devices: 1 hr
I would recommend this to a friend