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Customer Ratings & Reviews

Model:
DX-C390(B)
SKU:
6762924
$324.99
Save $50
Comp. Value: $374.99

Customer reviews

Rating 4.6 out of 5 stars with 3150 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the 6-Disc CD Player for its impeccable sound quality and ease of use. The disc capacity and reasonable price are also appreciated by many. While some find the size of the unit to be a drawback, the skipping, display, and depth have received minimal complaints.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 143 Showing 2,841-2,860 of 3,150 reviews
  • Pros mentioned:
    Disc capacity

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace my old Harmon Kardon CD changer. CD changers are hard to find these days, and this one fits my needs perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Disc capacity

    Rated 5 out of 5 stars

    good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems to be the only 6 CD changer left, work great

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Won't Read Discs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right out of the box, this player would not read a single CD. I tried a dozen different discs. Every time it would try to read, then eventually display track 99. Googled the problem and it is apparently not uncommon with Onkyo players and has been happening for years. I'll be returning this piece of junk and ordering a Yamaha or Sony player.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn’t recognize every disc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t always recognize a cd in disc 1’s spot. Sometimes you can skip discs and come back to it and it recognizes it. A little frustrating. But when it does play, it works great.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    CD Turntable needs work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The very first day I got this player I had a turntable jam that took me hours to fix, and it has happened again since. The nests for the CDs are so shallow that the CDs slip out easily and cause a jam. Once jammed, it is difficult to unjam without causing damage. It requires plugging and unplugging several times to that the startup mechanism allows extra movement of some sort. I shouldn't have to do this with technology that is more than 25 years old. Adding to the problem is the fact that the button for rotating the turntable when it's open will never rotate all the way around, making it impossible to fill all six slots on the turntable.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    CDplayer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As with all CD players they are oversized for most cabinets. I had to cut the back out of my cabinet so glass doors would close.Player works well though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy but..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 10 year old Onkyo with 6 disc player that crashed a couple of years ago and have been looking ever since for a replacement. Thought they had stopped making them rendering my hundreds of CDs useless. Happy to have this replacement but 4 stars because the sound isn't quite as good as my old one but glad to have it just the same.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    CD Player

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expected a highly-rated product, but found some play back problems. I have sent the player back for warranty repairs.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    2 Units Failed Back to Back

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, we had issues with 2 units back to back. Thankfully, Best Buy refunded our money after the 2nd failure. We echo the comments of some other reviews in that we don't see how this product is getting such good ratings. Something is wrong with the design, manufacture, and/or quality control of this product. The first unit had some probable internal damage based on Onkyo's assessment. The CDs randomly skipped. We passed all troubleshooting steps. When the CDs turned there was a rotational ticking sound. In addition, there were other strange internal noises. Onkyo said none of it should be heard. Hence, there assessment of internal damage possibly from shipping/handling. We were no longer able to return the product so we did an exchange for a new replacement from Best Buy. The second unit's carousal kept locking up. After this, Best Buy agreed to a full refund. Thankfully!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good starter build up of system to jam in garage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great individual player if you have alot of CD's to play that you didn't throw away but you also need to add equiptment to for sound as this does not have sound adjustment!

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 1 out of 5 stars

    It's huge with unreliable performance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's much larger in foot print than any component I have. When it started to show problems loading discs only a few days into my purchase, I returned it. The 6 disk convienience is not worth the size or performance. It sounded no better than a $30 DVD player.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for one that stopped working. It's nice for those times you want to play a CD.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this item many many times the sound is exceptionally good we would recommend to all my friends

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Machine of my dreams.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At last I can enjoy my cd's. It's like back to the eighties only with much better sound quality.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unknown

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not been able to use it yet, not installed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sent it back.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked it up and it had an error code that there was a mechanical problem. So I sent it back. Fixed my old 6 disc Sony. I'm sure the unit would be fine on one that was working

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is as shown. 5 disc carousel works very smoothly. Sound is awesome. No complaints !

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Onkyo six CD player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit more complicated than it should be and having an issue with "skipping".

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Delivers very good sound from my cd’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays well, sounds great. If you have a cd collection, this is a first rate player

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    cd player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st one I had to take back because cd's being held. 2nd doing same thing.

    No, I would not recommend this to a friend