Customer Ratings & Reviews

I was so bummed that the unit that was shipped to me was dead-on-arrival. It would not read any of the CDs I had, whether they were from 1990 or 2023. I wish Sony still made the 300 disc changer. Thanks to BB for taking it back no questions asked.

Very satisfied with my CD player it serves it's purpose.

Not a well made Disc player. Some features did not work.

Did not play MP3’s despite advertising. I called both Best Buy and the Manufacturer and both confirmed that it would not play a large portion of files.

Worst purchase I have ever made at Best Buy ! Skips ..skips...skips ALOT !

Within a few months of purchase, the same 2 CD slots were causing CDs to sound scratchy. I tried different CDs in those 2 slots to make sure the CDs weren't bad. Each time there were problems. It was too late to return to Best Buy. Instead it has to be returned to one of Onkyo's service centers. Unfortunately there were none in the US so the unit has to be shipped at MY expense to Canada. It's probably not worth the shipping costs so will have to buy another one or better yet a different brand. I put the value as poor since it's defective, otherwise it would have been good.

Didn't work waiting for replacement on dec 26th. Told it would be here after three weeks of return. No info from Best buy and tracking info . Said it would be here January 18th. Unsure how to rate since we are still waiting.

I purchased online ad open box but was written instructed. It didn’t read any CD called the manufacture. They said it must be manufacture defect. I had to carry back to the store to return since they didn’t have any in stock. I wish it worked.

Not sure of its functionality yet. Doesn’t seem to cycle and play all tracks on repeat/random.

This was delivered today. Hooked it up and only 2 of the 6 cd holders would play the cd. Took it right back to store for refund

This unit would not play some cds smoothly. These were new cds and there was nothing wrong with them. I guess that should have warned me initially. But I had another player so I ignored it. The unit is about two months old and it quit playing all together. When I out any cd in any of the 6 slots, it came up with an error message. I called customer service and they said to return it. I had a year warranty.

Straight out of the box JUNK!!!! RUN, DON'T BUY! Does not even know a disc is in, won't play what it can't read. Looks pretty doesn't get it done!

Replaces one I had for 1 year and it works great I recommend this CD player

Great value for this six disc player is much superior then my old player

Received my CD play timely, however, once I hooked it up, did not play properly. Tray would not spin. Player would not read disc, and random would just scan. Had to to return it, Unfortunately, the only cd players store had were the same. Got another, so far so good. I will review again after a few weeks.If given the chance, go wih another brand.

This player had all the qualities I was looking for but it did not read the discs consistently and it skipped on even brand new discs. I did not realize this quick enough and brought the unit back to Best Buy after less than 30 days (but more than 20). They would not take it back and it cost me $17 to send it out to be repaired. A brand new unit! I will not be purchasing from Best Buy again.

We are enjoying our new CD player. So far we are very happy with it.

I bought online and the CD player never worked. It was an open box item would would think they check to see if it worked beforehand.

Excellent service, easy pickup, very good value, very good price.

Brand new CD player and it would read the CDs. I checked to make sure I had the discs on the tray in the right direction several times because I didn’t think it was possible that a new piece of audio equipment would not work. But it didn’t and I returned it.