Customer Ratings & Reviews

Opened box and set up CD player and lights came on but it would not play a cd.

The product was ideal for my situation, however, after setting it up and turning it on I found the sound to be very distorted. I exchanged it for a new one, results were the same. I did not try a third time.

It stopped working after 1 year. Would no longer read the CD’s. During that 1 year it was off and on. Sometimes it worked and sometimes it didn’t. Really Best Buy?!?!?

I have to manually turn the try (accessed through a slot at the bottom of the unit) before each use. Plan to send off for repair, otherwise works well.

Maybe my luck? but 2 of this with the same error and won’t play? I think the quality is just not there.

Would not work straight out of the box, treated bad when return was done

Did not work for me did not work sent it back 2 times

My Yamaha cd player recently died. I was looking to replace it with another Yamaha for twice the price that I paid for the Oynko. The Oynko was on sale and in stock ; so I took a chance on it and could not be more satisfied. I was very pleasnatly suprised by its quality of form and function. From the remote to the main unit , I like it better than the Yamaha. I make this statement being a Yamaha fan.

Player completely stops if there are any scratches on discs.

Had machine for 6 months and it died. Not sure I can recommend.

It hasn’t worked as yet.... I will bring it back as soon as I get back in town..

Didn't work. It would not play consistently. Not sure if it was just the one we got.

For those music lovers among us who still appreciate the superior sound and durability of the compact disc, the ONKYO DX-C390 6-Disc Changer (CD, CD-R, CD-RW, MP3, and wireless media streaming) is an excellent choice in a component deck! I purchased this model recently from a local Best Buy Store, and I have nothing but praise for it. Most CD players offer wide pitch ranges, and this Onkyo is no exception. However, how well a player reproduces those pitches, most of which are among the middle of the hearing range, is more important. With a potential dynamic range (soft to loud) of 100 dB, a signal-to-noise ratio of 107 dB, and nearly zero harmonic distortion, the DX-C390 produces nothing but the music! The large, sturdy construction; the presence of both digital and traditional analog outputs; the ease and flexibility of convenience features; the quick, stable, whisper-quiet carousel mechanics; the music's isolation (and insulation) from those mechanics; the Onkyo reputation for reliability; and especially the detailed, high-end sound offered at a modest price range -- all of these features make this CD player a perfect choice for music lovers on a budget!

Random play stopped working one month after purchase

Open box excellent item wouldn’t play CDs so I had to return it!

In an age where dedicated quality CD players are like unicorns, this is a truly great product. I have had & prefer carosel style players for over 30 years - the best I have owned was a Sony ES CA80ES 5 disc which recently started having some mechanical issues (why many shy away in favor of single disc platforms) and was replaced with the Onkyo. While the specs for the DX-C390 are not as robust as the Sony, these are only part of the sonic story (just like with amplifiers). I run this with a Pioneer Elite receiver (pre amp) and Parasound 2250 & 5250 amps (7.1 system) through Paradigm Monitor V6 speakers with great results. As a recovering engineer and musician, I have a very particular kind of sound I want from my system - and this unit delivers. Well built, quiet operation, aesthetically pleasing. I use it as a transport via toslink in my main listening area using the Pioneer DACs, but for secondary zones the internal DACs sound fine. Not as ergonomically friendly on the front panel as the Sony (Onkyo requires the remote for programmed play) but this is a minor quibble. If you're looking for a dedicated multi disc CD changer, you would do well to check this unit out.

It didn't work. Wouldn't read the disc. Returned it.

When my 30-year-old carousel style CD player finally failed, I wanted another carousel, and discovered that the Onkyo was one of the few still being manufactured. Installation was a breeze, directions for operation were clear and concise, and the remote was easy to use. My CD's sound marvelous, with the modern digital sound replication of this product. Glad it was in stock at my local Best Buy. No reason to believe there's a better 6 CD carousel available superior to this Onkyo DX-C390.

The first one gave me the message “mechanical error,” the first time I turned it on. I returned it and the second one could not read a disc. I put several cds in and none of them could be found or read. I received the message that no disc could be found. Many reviews at Amazon corroborate my experience. I will be returning this one too. Sad.

I purchased this player to replace a Sony Refurb. that I purchased(from Sony)in 2008,(back then they were starting to be hard to find, and the original production date was 2007) they are no longer available from Sony and checking amazon there are not many to choose from, mainly used. You many find a couple of refurbed(by outside source) and surprisingly did see new, but at double the price of this one. Did see this Onkyo on amazon too, at the same price(also being the cheapest). I'm thinking of going back to purchase the protection plan, $25 for 4 years isn't bad and if something were to happen I'd kick myself for not getting it, especially with multi disc players being hard to find, new anyway.